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    MinuteClinic at CVS

    2.3 (9 reviews)
    Open 9:00 am - 1:00 pm, 1:30 PM - 4:30 PM
    Updated a few days ago

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    Texas Health Breeze Urgent Care - Southlake

    Texas Health Breeze Urgent Care - Southlake

    4.1(27 reviews)
    3.8 mi

    Bad experience from start to finish. Check-in was disrespectful, unprofessional, and lacked any…read moresemblance of urgency (despite no other patients present at the time). I was then told to sign forms - without being allowed to see them. I was handed a signature pad while the screen faced only the staff, with the forms verbally analyzed by a staff person. When I asked to briefly skim what I was signing, I was met with resistance and visible annoyance. In the exam room, another staff member echoed this attitude, saying, "So I heard you want to read the forms?" I was questioned as if my request were unreasonable and was barely allowed to view the screen, which was dramatically tilted away from me for no conceivable reason. The disorganization continued: my vitals were not recorded until later prompted, I was left alone far longer than promised after my test results were confirmed to be available, while staff chatted about non-work matters outside, and my discharge paperwork was incorrect. The provider prescribed meds for a confirmed diagnosis and a possible alternative, but the medication for the actual, confirmed diagnosis was missing from my paperwork until I pointed it out. Overall, the experience was chaotic, dismissive, and error-prone. I left with no confidence in the care or treatment I received.

    The staff was polite and efficient. It is a very clean, modern facility. They accepted my…read moretraditional Medicare and BCBS supplement without having to pay anything at the time of service. There is not a doctor at the clinic - just mid-level practitioners. I was tested for Covid and flu and received results in 15 minutes. I also had a chest x-ray there--and had those results (interpreted by on off-site radiologist) within ~15 minutes. I was surprised and disappointed that this urgent care doesn't draw blood. Once my Covid and flu tests results were found to be negative, it would be valuable information to know if what I had was viral or bacterial. I didn't realize they couldn't run a CBC at an urgent care. That's "emergency room" technology and service apparently, not urgent care. I would have chosen a facility that could do blood work if I had been more careful in screening the care that is offered. To their credit, once I arrived and found that out, the MA asked if I wanted to continue the visit, which I did, because I needed the viral tests.

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    Texas Health Breeze Urgent Care - Southlake
    Texas Health Breeze Urgent Care - Southlake - Front of building

    Front of building

    Texas Health Breeze Urgent Care - Southlake - Exam room

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    Exam room

    Leidos QTC Health Services

    Leidos QTC Health Services

    2.8(11 reviews)
    3.4 mi

    Right from the time I walked they were very polite and courteous. Answered any questions needed…read more This was my first VA appointment. Doctor Mark Gordon was very professional and willing to answer any questions I had. He also understood what it meant to serve and the importance of taking care of veterans. I could not be happier with the way the examination went the way he treated me. Again the entire staff was outstanding. I would highly recommend this location.

    Having visited this facility a few times for VA Compensation and Pension Exams, I can readily tell…read moreyou that if you are scheduled for an exam here, get it rescheduled somewhere else. My latest exam was in March 2026 and was scheduled on a Friday at 4:30 PM. Being a government worker, I get the idea of Federal Friday, but it is sad to see it applied to someone whose livelihood depends on being given good service. The examiner, Dr. Eric Merrill, obviously is there just to deny claims. This is based off of my experience with him and other reviews on here. When I first met him, I thought maybe he was in it to help vets, but he clearly is not. My latest exam with him lasted around 5 minutes. I brought in hard copies of my evidence for him to look at and discuss, and he said he didn't want to see them. He asked me a couple of questions and said, "okay, well I am all done here." I was then shuffled off to another room where a nurse came in to take some blood pressure readings. When she came in the room, she told me, "we are all just in a hurry to get out of here." That much was obvious as she rushed my blood pressure readings and sent me on my way. Dr. Merrill denied my claim with a two-sentence explanation. He must not have reviewed my evidence, as it was not mentioned in his findings. He didn't really say much about this claim at all. I suppose this entire exam process could be summed up as "It's Friday, let's hurry up and screw this guy and get out." It is sad that people depending on honest and thorough exams get this sort of treatment. This wasn't Dr. Merrill's first cavalier dismissal of one of my claims, and it sounds like this sort of attitude is his go-to all-around. His lab coat still says "Neurosurgeon," but he needs to let go of the past and try and focus on being a good claims examiner, which is what he is now. This sort of treatment is what dissuades many veterans from seeking the compensation they deserve. This office and its handling of veterans do a disservice to this country and the veteran community.

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    Leidos QTC Health Services
    Leidos QTC Health Services
    Leidos QTC Health Services

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    TotalCare Family Medicine - Lobby

    TotalCare Family Medicine

    2.8(18 reviews)
    4.2 mi
    Family-owned & operated
    Walk-ins welcome

    The wait times is just bad. Even with an appointment. About…read more40-1 hr wait with appointment.. Good service, nice nurse practitioner. Time management definitely needs to be addressed in next meeting for patient satisfaction. I shouldve read the reviews first prior to scheduling. Overall, ok experience.

    Originally this was my mom's doctor, when she booked herself an appointment they said something was…read morewrong and didn't see her which was BS to begin with. A couple days later, i had an appointment! Let me say this here because it's useful later, I'm a damn minor!! I went because I had a problem and they took tests only to misdiagnosis me and give me the complete wrong prescription! I went to the hospital a few days after that and they took the same test total care took, found the issue and said that they lied about the prescription that was being given to me, and that it wasn't helping to problem that was found in the test results. I GOT the RIGHT prescription through the hospital, and now I'm calling for a refund since I've paid cash and to talk to an administrator about the issue. You wouldn't believe how many times I've called LOL! they can never seem to get ahold of their boss or even give me the time of day to hold a conversation without me getting cut off. TERRIBLE EXPERIENCE! I do not recommend this damn clinic if my life depended on it.

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    TotalCare Family Medicine - Front Lobby

    Front Lobby

    TotalCare Family Medicine - Patient Room

    Patient Room

    TotalCare Family Medicine - Outside

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    Outside

    MinuteClinic at CVS - walkinclinics - Updated May 2026

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