Be VERY careful with this place. Actually avoid it by all costs. Made an 'appointment' online…read morewith a sick child only to be told when I arrived it was a 'reservation' for an appointment and she'd have to wait for three hours behind every other person there. I made this appointment first thing in the morning and left my sick daughter sitting all day only to not be seen at the time reserved. Reread their website and the email confirmation they sent me. NOTHING says it was only a reservation to check in. That makes zero sense. The women at the front desk was very unhelpful and rude. Will never go to another Mercy facility EVER! You should stay away as well!!

This place is extremely slow, have been here for two hrs, and the last 40 mins been waiting in the…read morewaiting area, just to drop off a simple. It took a total time between my visit and to drop off simple over 3 and half hrs unbelievable.

This is the worst medical facility I have ever seen and I was a nurse for 38 years before retiring!…read moreThey don't know how to triage at all. Sitting here with an 8 year old who fell off the monkey bars at school possible broken arm/elbow and have been 2 hours while they are treating minor colds useless go anywhere but here

After two hours of waiting, during a time that showed no indication of being busy, we had to give…read moreup and go to the urgent care across the street. We were seen immediately there. The staff did not seem to be invested in getting us any help. Not malicious but uncaring.

This place needs shut down! 1st off the woman at the desk is in desperate need of oxygen!! She…read moresounds like she smokes 20 packs a day and her Breathing is horrible!! The doctor must of got a medical license from Google. I'm not one to mess around and they screwed me . I went in for a swelled sinus cavity and needed a antibiotic. It's happened before and yes a antibiotic knocks it out. This place didn't weigh me, listen to heart, lungs , only BP and temperature. The lady doctor with frizzy hair didn't even look at my sinus cavity. I had my glasses on so she couldn't tell by looking at me from a distance. Omgosh this quack lady called me in 3 prescriptions that aren't even associated with what I have. I called a few hours after I left to explain my situation. She hung up on me!! So unprofessional!! This morning my face is so worse. Now I have to spend more money on a doctor today. I'm definitely calling the medical board on her and the facility. I won't stop until this place is scolded!!! I'm making phone calls on this doctor and hopefully they investigate her and the practice. I did it before and WON!! Good luck urgent care I have proof I was there I have proof I was wrongly misdiagnosed. I'll get a lawyer

They were very accommodating for my son. We did not have an appointment but they were able to…read moresqueeze him in. They were very nice and walked us through the sign in procedure even though they were busy.

Staff is friendly, caring and professional. Tested for any possible issues and handled my care…read morewithout delay. Have always had positive experiences with summa urgent care locations and will continue returning to them. Thanks summa green!

Walked right in, only had to wait a few minutes. Friendly reception and nursing staff, nurse…read morepractitioner recommended some lab work and they took it right there. This is my second visit to this location. The first time was in the summer and I had serious symptoms that were beyond their scope and they promptly referred me to the ER which was a literal life saver.

Office experience was horrible. Ericka in the front was rude the entire time but the straw that…read morebroke the camels back was when I tried to pay my co-pay with a $100 bill. She simply refused my payment and said they had no change. I was just confused . I told her it's a legal tender how does that work and she said she has no change and flat out refused to say or do anything else. I told her I'd go to a store and come back with change since I need to be seen and she said no we can just cancel your check in. So I left. That mouthy c*** had no reason to yell, not tell me other payment options they accept , and become unprofessional. All I can say is Ericka the receptionist will start your experience out sour, absolutely not a morning person or something. The one time I did see a doctor in the past they were great , cannot speak on that as of recently.

From the owner: "Hometown Urgent Care & Occupational Health offers fast, affordable and convenient healthcare for…read morethe whole family. 7 days a week with extended hours, we're here for you when you need us! Don't spend more on the healthcare you need, Hometown costs less than an ER visit or a trip to a hospital-based urgent care."

I almost don't want to do a review because I don't want to share my favorite medical hidden gem!…read moreThis place is not a stat-care, it's an actual medical facility, with actual doctors who have practices and rotate working the emergency care portion of it. You can have xrays done right on site, i've never waited more than a half hour (even during flu season) they are very thorough, and my go-to for my whole family when we can't get into our PCP.

If you're sick, please don't go here. This morning I called to see if I could see a doctor, because…read moreI thought that I had a sinus infection and/or covid. I was told that I could walk-in and get it done. 10 minutes later I'm being turned away at the door and was told that the doctor wasn't seeing covid patients.??????????? 1st and last time coming here, what joke, and a horrible way to treat sick people.

Friendly and professional staff. I've seen several of their physicians and advanced practitioners…read moreover the past 30 years who have all been good listeners and communicated appropriately. I always recommend this practice to any friends that are looking for a primary care physician.

Dr Stanley Anderson is a very unprofessional doctor I have had the misfortune of knowing. Just drop…read morea patient without a reason is a horrible thing to do.

Dr Riggs has been caring for me for over 20 years. She has been there for me for physical and…read moreemotional struggles. She uses common sense approach. I have seen other providers in the practice when she isn't available and all are competent and caring. I haven't had a problem with any of the staff, I find them caring and efficient. Be patient when you go for your appointment. You don't know what the person who walked in before you may be going through. They won't skimp on their time with you just to catch up if running behind.

From the owner: We are a Primary Care Practice with Board certified specialists in Pediatrics and Internal Medicine.read more

Mercy Hospital has been my most frequently used hospital for emergency care, a few weeks care, and…read morea single day care! The day care are to their many departmens which include: sleep studies, x-rays, blood clot checking, wound care, heart testing, emergency care, and not least surgery! They have valet and parking decks parking! The Center is just off I 77 12th Street exit near Football Hall of Fame and just north of Canton downtown exits. They have some shops inside as well! They are: Subway, gift shop, and Security! Parking is plentiful and elevators and index signs to help fine just what you are looking to find! People are stationed at most enterances to assist visitors as well. Large hallways and wheelchairs and scooters are available for those needing walking help! The staff in all areas are friendly and very helpful! There are two large hospitals in the Canton area! This hospital has a long history and was originally right downtown, but move to its current location to gain more room to grow! Mercy continues to grow and grow. through the years! We highly recommend either hospital as they offer many great medical services!

Do not go to the North Canton stat for lab work!!! When I checked in it said I had a 34 minute…read morewait, in reality I waited for over 2 hours and watched three people that came in 15 minutes to half an hour after me be called back for lab. The woman registering me took two phone calls which allowed the others to jump infront of me as they were registered by a different-very efficient worker. I was told that they were doing the best that they could with one lab when I went up to inquire on if I was indeed registered for labwork. I have never written a bad review in my over 50 years of life but can completely understand why frustration prompts more people to share their experiences. I will avoid returning to using Mercy Cleveland Clinic if I am able to find alternative Care.