Dr. Tran is my personal Dentist. Just wanted to give her and…read morethe crew a shout out... A few days ago, I cracked my bottom rear molar. She immediately got me in. She's an extreme knowledgeable Dentist and does only what is necessary... and she does it phenomenally. Great job today!

I was dr Tran's patient since then she started this office, she was used to be more concerned with…read morethe patient's satisfaction and being on top of any issues but since last few years she hardly comes in and check the concerns and care about quality of work. She hardly stays in the room for a minute and make her staff to work the rest and by herself start working on the other client. Everyone needs more money but not giving proper attention to patient is not acceptable. Well recently I had the service done by her, I have crowned my teeth my front teeth have a bridge that came off I got appointment with her to get fixed she hardly works 5 minutes on me , didn't clean the bridge or my teeth and just glue it back and charged $440 for less than five minutes service. Apparently that was a mistake she had done and after a month that bridge came off again I came to get it checked then she said because of some gaps in between the bridge and natural tooth some bacterial infection happened so my tooth had been broken and have a big cavity underneath. She told her assistant to put that bridge back and give me estimate for the repair of $5000 as soon but since she has vacation and none working days so they gave me 3 weeks later appointment. The bridge when assistant put it back it was not even sitting on my teeth because of broken piece in then assistant told the Dr about it but didn't even give a second look and tried to fix properly with temporary bond she told me might be it will come off in a day but something from over the counter I can buy and use in the meantime and Waite for my appointment in 3 weeks. The next day it came off as she knew that it would be well I called the office if she can accommodate me in because it is emergency and can't wait for that long since I have been her patient since last 15 plus years and spent a lot of money every year including my whole family but Katelin replied back so rudely and said that she can't accommodate at all regardless. The worst worsted experience I had from her and by her staff. It was very frustrating and very unprofessional by her. I will never going back to her and neither my family. Very rude and unprofessional by her staff and by herself. I wish I could star her in minus 5

I've had a good experience here each time I've been here. Everyone has been friendly and kind.read more

My husband recently went to Valhalla Dental Care. He was told beforehand that they accepted his…read moreinsurance and that his insurance would cover his cleaning. A few days ago, he got a bill for $223 for his cleaning. He called, and they told him that he was out of network after telling him it was covered. They said a cleaning was almost $490, so they wrote half of it off. This sounds like a huge bait and switch to us. He made sure that they carried his insurance and talked to them several times beforehand. They also recommended several expensive procedures for thousands of dollars. My advice is to beware of this practice.

My 1st visit was in March. I went for a cleaning and exam. Dr Kang told me I had a small cavity and…read moreneeded 2 crowns to support tooth structure. I returned 10 weeks later with discomfort and the first thing he ask the assistance was " when was the last time I had a cleaning". She told him 10 weeks ago. He then proceeded to tell me this time that I needed 4 crowns and proceeded to drill out the silver fillings of 2 other teeth that I wasnt bothering me along with the one that was. He had his staff fill 3 teeth with composite fillings and the technician kept getting cramps in her hands. 1 week after 1 of the teeth that was filled started hurting I visited an Endodontist at which time needed a root canal. I had received an explanation of benefits in the meantime. I decided to go to a different dentist and get a crown on that tooth. When I showed her the explanation of benefits that show the crowns that Dr Kangs office had submitted , she said that one of those teeth already had a crown and it was fine. She did place a crown on tne tooth that just had a root canal. Which wasn't one of the teeth his office had submitted For a crown. i have been in discomfort from day one and I'm still in the process of getting those other 2 teeth that the silver fillings were drilled out and replaced with composite fillings redone because of constant discomfort. I've known other people who have had botched dental procedures from the technicians in this office.

I had an appointment with Dr. Kang for a extraction. The entire staff were very welcoming and…read moreprofessional. Eveything was well explained and everyone there made this one of the best dental appointments I've ever had for what was done. I strongly recommend this office and Dr. Kang.

Prior to moving away, Dr. Kirk was my dentist for almost two years. I have had only good…read moreexperiences here with my bi-annual cleanings, and Tim is always kind and attentive. They even gave me my x-rays to take to my new dentist at my last appointment

Very disappointing experience with this dental office…read more The biggest issue is the front desk employee, Tim. He was extremely rude and unprofessional. Instead of actually helping patients, it seemed like he spent most of his time writing Google review responses while people were waiting for assistance. The billing was also a mess. I provided my insurance information before my visit, yet the office still failed to submit the claim correctly. Because of this, I received a bill that should have been handled through insurance in the first place. When I asked about it, Tim was dismissive and not helpful at all. A dental office should focus on patient care and proper administrative work. Unfortunately, this place seems more focused on managing online reviews than actually taking care of patients and basic billing responsibilities. I would not recommend this office unless they seriously improve their front desk professionalism and billing procedures.

Fantastic experience after an awful experience at another practice (Sara Cummings- do not go…read morethere!!). Professional, timely, friendly and 1/3 of the price as the prior place. The work they did was cosmetic and 10/10! Highly recommend!

I've been going to this dental practice for about 5 years, and sadly, it isn't the place it used to…read morebe. Be really careful - they will tell you something isn't covered by insurance and that you have to private pay. I had this happen twice but I insisted Elite run the claim through insurance, and my insurance DID pay and wrote off a lot of what Elite made me pay. In fact, Elite refused to refund the excess of what I had paid them the first time this happened to me. Dr. Music personally told me he would never make any money if he could only get what insurance paid.

I had a cap come off. I called as soon as it happened and was given a next day appointment. He was…read morevery apologetic that he didn't have any openings that day. After I arrived I was taken back to my room and assessed by the dental assistant. She was very thorough and explained everything she was doing. The doctor came in and proceeded to evaluate my tooth. He was able to replace the cap and I had no pain or problems since. I appreciate their quick attention to my needs and were able to fix the problem. A office staff came in with a breakdown of the procedures and costs. She gave me the total and my payment options. The expense was a little more than I expected but it was an emergency so I guess it will all be worth it in the long run. I am sorry I didn't catch the name of the Dr that I saw but he was very young and very knowledgeable. I would recommend this practice to anyone.

The worst and most traumatic experience ive ever had at the dentist. My dentist was A.MEUNUER . I…read morehad a failing root canal and needed the tooth to be removed, the tooth was infected so it was harder to numb that normally. The dentist was so rough with me it caused extra pain, was frustrated with me because i wasnt numbing easily . Sent me home & said he cant help. I got the tooth removed same day from my regular dentist which lets me know he wasn't numbing me correctly and should go back to school . Idk if it was cause im black but i never had that experience & was never rude to expect him to act like he did. Ill never recommend this dentist to ANYONE . Go to first care dental pls .

I like Mortensen Family Dental because they take both kids and adults, and because they are…read morereasonable and transparent with their pricing. I love them because they make going to the dentist pleasant! The office staff are so sweet, and the dentists are funny, not condescending, and give good advice. I heard them conferring with a guy who needed a lot of work, and they were very willing to work with him to get it done over time. They always accommodate my work schedule. Love this office!

Staff was nice especially the receptionist but I went in for a deep cleaning that is already way…read moreover due. They took X-rays. Tried to sell me a $60 water jet home cleaning kit which I'm glad I didn't buy. When finished with the X-rays & a talk I was told they would clean my teeth a half at a time. I'm like ok let's get started. They said well we can't start on your teeth today because we're booked with patients for the day. I said ok well when? They told me to stop at the front desk on my way out to schedule the next appointment. I get to the front desk & am told they can't get me back in till June! Over 3 months away! That information should have been disclosed before they charged up my insurance with X-ray charges & what ever else they charged for! So now as I'm sure they knew I'm stuck waiting on them & can't go anywhere else unless I pay for it. I would not have proceeded with X-rays had I known I was going to have to wait 3 months knowing the dental & gum issues I'm having. I feel duped! And everyone else I've talked to agrees. I called them the day after to discuss that the fact that I don't think their process was fair at all to me. The woman that took the call got cocky with me about it. After talking to her rude little self & thinking about how this whole thing has played out I will be calling my insurance company to inform them of the situation & to see what can be done about it. I needed more than a deep teeth cleaning but I will be going back to my previous dentist for those things. At least I trust him. He's just not local but I've never had these types of issues with him. This is a second review today 5/31/23.... I recieved a call today from a professional nice spoken person to inform me they had a cancellation today & checking to see if I want that appointment I can have it. Well I work 12 hour shifts yesterday today & tomorrow so I'm not able to as I informed her. I also informed her I now have severe pain & swelling so I really need to get in there the 19th as scheduled if not sooner. The nice lady then said she was so sorry to inform me, hearing that I'm having pain & swelling, but the dental hygienist will not, as they thought, be in the office on the day I'm scheduled for my deep cleaning OMG!!! DO NOT and I REPEAT DO NOT GO TO THIS PLACE!!!!!!! I wait months after them sucking up my dental insurance for X-rays & who knows what else only to get the run around?? I didn't go there to pay for X-rays! I went there to get a deep cleaning!! Their dental hygienist cares nothing about her license or her patients. And trust me I could say more. It's obvious they only want to keep the money & appointment s flowing to please their budget & payroll at the expense of "certain" customers.!!!! Is the owners not checking in on how this place is doing business?? Take those charges off my insurance from months ago or I will let a judge give a court order to do so.

This office definitely deserves 5 stars for my experience here. I made an appointment on short…read morenotice to get a check up since I met my deductible and am about to switch to a new job. I was squeezed in and got X-rays, a cleaning, and an exam with Dr. Kate. I ended up being recommended a mouth guard for my teeth clenching and they have worked with me on such a tight schedule for getting my smile scanned, guard made, and even coming in outside of hours to ensure a well fit all before I have to leave for my new job. I'd give an even higher rating in possible. Their care and attention to detail is just the tip of the iceberg for reasons why I would refer you to establish care here. They are lovely!

As a long time patient of this practice, I was very disappointed in how I was treated today. I…read morebrought my daughter in to have a filling repaired. It fell out after only a year and two months. The practice attempted to blame my daughter for it falling out - in fact, she was simply sitting there watching television when she ran her tongue over it, and it fell out of her mouth. After attempting to blame her, they then tried to charge me more money for additional x-rays and repair work to fix what was obviously substandard work in the first place. Fillings shouldn't fall out of your mouth after only a year. It just felt like another money grab with no appreciation for customer loyalty or apology for not putting the filling in right in the first place. Will be switching my family to a new practice.