I was winding my Grandfather clock, we have had the clock for a few years. I wound it wrong and the…read moremiddle chime came off because I lifted the wait too high, which I forgot you don't do that. I called Chicago Clock Company in Orland Park. Mark came out and fixed it rather quickly even though things were a little hard to reach. I was very pleased with the service, his professionalism and skills to fix the problem. He didn't mind question either. The house call bill was also pretty reasonable. Jim P

After, unsuccessfully, contacting & visiting 2 clock repair shops ( St Joe, Mi. & Orland Park, Il…read more ) I happened upon Bruce. His service was very timely & reasonably priced. I had given up on my German clock. I thought I had purchased a lemon, that had outlived its time span. Wrong. It is hanging on my wall and running like new. If you are in need of someone who can repair your clock at a very fair price, look no further. Thank you for your excellent service.

My mother had purchased a cuckoo clock for her parents in 1956 which was the first thing she…read morepurchased from her first job. She inherited the clock after her parents passed away, so it is very special to her. However, the clock had not been running for over 40 years. After much searching we found Clockmaker's Corner which was under an hour drive from our home. After taking the clock in for an estimate, they were up front on how long it might take before they would be able to start working on it and then how long before it potentially would be ready for pickup. Communication through text was excellent and they kept me up-to-date on status. Repair costs were very reasonable (estimate was spot on to what it actually cost). We were able to take it to my mom, hang it, and start it a few days ago. Much to her delight she was able to see the clock working again and hear the sound of the cuckoo that had been silent for so long. Thank you to Clockmaker's Corner for the special care to bring a bit of joy to my mom!!!! I have included a picture and short video. The head piece is off having one of the rifles repaired.

Spoke with Martha on the phone about transporting a grandfather clock I inherited from my…read moregrandparents after they passed. She was super helpful in educating me what I needed to do in order to dissemble it and transport it to my house.

He did a great job fixing my old cuckoo clock. He also taught me how to set it correctly.read more

Horrible customer service!!! Just asking for an update after 4 weeks and the owner was very rude…read moreand unprofessional, slamming my antique clock on the counter and said take it or leave it! Would give a 0 if I could, highly recommend going somewhere else!!'

Bill is very thorough and professional with my mother-in-law's grandfather clock. He took extra…read moretime packing it for our transport as if it was his own. You could tell he loves what he does. I would highly recommend him.

He doesn't do what I need done but his response was immediate and he recommended someone who could…read morefix my problem. Nice man

I am writing this review to save someone else from heartbreak…read more In 1983, my father gifted a Landmark Westminster chime clock to me for my first wedding anniversary. The clock was maintained by an excellent, trustworthy clock shop in Toledo, Ohio. I took my clock there until the shop owner retired. After moving to Fort Wayne I needed to find someone to service my clock. I took my Landmark clock and another mantel clock to The Clock Shoppe on July 26th, 2022. I was told by James Hansen, the clock technician, that both clocks could not be repaired. He advised gutting both clocks of their chime/wind up mechanisms and converting them to battery power automatic clocks. He gave me a written estimate of the repairs, and told me it would be 6 months before the clocks would be finished. I gave him permission to go ahead. In October 2022, I called the shop and was told the clocks were still not finished and that someone would call when they were done. In March 2023, I called again. The clocks were still not finished. In April 2024, I had enough. I wanted my clocks back whether they were finished or not. BE ADVISED: The shop is not open every day. They are only open 2 days a week and it is difficult to reach anyone, so this time I contacted the shop by email. His wife apologized and said only one clock was completed, and I could come to the shop and get it. I picked up my Landmark clock on April 16, 2024. The clock had been converted and was working. But the chime quality was definitely not the same. His wife gave me a substantial discount on my bill and promised me that my other clock would be repaired, free of charge, and delivered to my home in a few days. They offered me no explanation as to why they took 1 year and 9 months to repair my clock or why they had never contacted me. When I got the Landmark clock home, the chime had no volume whatsoever. I was very disappointed. James brought the mantel clock to our home on April 24th, 2024. Today, June 6, 2024, the Landmark clock will no longer keep time. It's ruined. It's no longer a chime clock. I can't take it to any other clock repair, and I certainly won't take it back to The Clock Shoppe. If you have a chime clock that you love and cherish, save yourself the heartbreak that I have endured. Listen to me: DO NOT TAKE YOUR CLOCK TO THE CLOCK SHOPPE. Do not listen to their advice. Do not allow them to make any modifications to your clock. Keep your clock intact, the way it is, and take it somewhere else. I wish I would have never allowed them to touch my beautiful clock.

Lack of willingness to help , organization of part prices lacking . Seems like hobby not a businessread more

Extremely talented jewelry artist. Also, likely the best & most reasonably priced repairs & custom…read morework to be found anywhere. The region is lucky to have this caliber of skills & abilities- Tim repairs clocks & more. Just ask, he'll provide reliable, honest advice.

From the owner: custom jewelry, jewelry sales, repair of fine jewelry, watches , and clocksread more

Don Brown has worked on several of our clocks with some success. However, when he tried to fix our…read moreBlack Forest cuckoo clock he completely failed. After three tries, and over $500, our clock still does not run. Three times he told us the clock was repaired, and when we put it on the wall, it would not play music, signal the hour or even run to keep time. We sent Mr. Brown a letter asking if he wanted to try to fix the clock one more time, and he never answered our letter even though he could have by phone, mail, text, or email. My advice is to deal with him carefully and be sure he knows how to fix the clock you are concerned with. Perhaps you should check the work before you pay him. Our $500 dollars was quite simply wasted. Obviously we should have checked before sending a check.

Don came out the same day I called him. He spent a couple hours tuning and cleaning my grandfather…read moreclock and got it back up and running. Did a very professional job. Who comes to your house anymore? Well, Don Brown does. He even called me the next day to do a follow-up on how it is running. Very nice & respectful man.