The staff at Jain Dental are courteous and professional. I was able to get an appointment pretty…read morequickly and had no issues once I was there or with insurance. The office space is really clean and modern-looking. Especially during this pandemic, they have upped their cleaning standards. They even sanitize pens that clients use. Both Jessica and Dr. Bussa were very thorough when discussing my teeth with me. They referenced x-rays and photos and made sure I was understanding what they were seeing and diagnosing. They're located right next to Trader Joe's, so that's also a huge bonus!

The worst experience I have ever had at a dentist's office. I had to cancel and reschedule my…read moreappointment because of my kids' school schedule, and I rescheduled it again. I thought my appointment was at 11:00, but it was actually at 10:00. When I arrived, the dentist refused to see me and told me that I was no longer welcome at the office. I understand that I made a mistake with the appointment time, but I feel the situation could have been handled much more professionally and respectfully.

My family all switched to this dentist because of a recommendation, and they were so right because…read morethis is the best place we have ever been by far. Everyone who works here is welcoming and friendly. They make sure you are comfortable and give advice in a way that does not seem condescending. I had an stress-free experience getting cavities filled last year by Dr navarro, he is attentive to all patient concerns and answering questions. He made sure it was as painless as possible. Dental hygienist Michelle is especially wonderful every time as well, she is always kind and compassionate, and takes care to make sure patients feel comfortable and safe. Her work is truly appreciated and makes a huge difference for a person with dentist anxiety. As someone with 6 oral piercings, i was used to judgment from dentists, but here my questions are answered with helpful information and without judgment. i highly recommend this location for anyone who struggles with dental anxiety due to fear of judgment or sensory issues !!

Who wants a root canal! Not me but I had to and I'm glad I found Valley Oaks Dental! Everyone was…read moreso nice! It's a very warm and inviting atmosphere.

They don't even deserve one star. The very best of the very worse . They are just a money machine…read more Scheduling unnecessary appointments and services. Went there for a root canal with one of their specialist but I also was scheduled for another appointment with a dentist for " a preparation " to the procedure done by someone else.They ask me right away for a deposit of $ 100.00 to secure the appt. Went back there and was told that after my insurance coverage I was liable for over $ 3000 a total ripoff. I walked out ! This company should be out of the map. It's highway robbery at it's best !

This has been the worst dental experience I have had in 50 years! Really, I tried to like this…read morepractice as it is near my home and I can walk to the office. I have been there 4 visits in the past year. The front desk people are wonderful but there is a lot of churn and I have had 3 dentists in the past 8 months. The others have left. My issue is that I came for a routine cleaning today and interacted with a technician who told me that I needed x-rays. I mentioned that I had a full set of panoramic x-rays just 7monthas ago, and have had 2 panoramic CTscans in the last 2 months. He said that he discussed it with the dentist (Thorson, the owner of the practice) and she insisted I needed more. I asked to slack with her directly and that was refused. So, I was not allowed to speak with the provider about this and if I refused x-rays, they would not treat me. So I left. I explained that I had full x-rays just 7 mos ago and the ADA has rescinded their guidance to have x-rays every year. Sooo, I feel this place doesn't care about the individual (obviously) and only the money (for insisting on non necessary x-rays) and refusing to talk to me. Really? I should be able to speak directly with the provider. Stay away from this place!

I went in to be fitted for a new night guard after mine finally wore out. It fit comfortably on the…read morefirst try, and I appreciated not having to come back for multiple adjustments. The appointment ran smoothly, and I was back to work earlier than I'd planned.

Hate going to the dentist? That was me too. I didn't see a dentist from age 18-35. One day I…read morenoticed my back tooth was chipped. My boyfriend had been to this place and had nothing but wonderful things to say! So I made an appointment. This place is located next to a parking ramp and has some limited street parking as well. (Free). Walking in the receptionist was very warm and welcoming. I was very nervous since it has been so long. I never felt judged once. I was brought back for my cleaning and the woman who cleaned my teeth was wonderful! She talked me through everything and made me feel so comfortable! Despite not going to the dentist for almost two decades, I only had one cavity! They looked at all the options and worked to save the tooth. You can tell they care about their patients and not just wanting to make a quick buck! Because they have all been so amazing, I now have both of my children and my boyfriend there as well! If you are looking for a spectacular dentist, are nervous about dental work, or just want a high quality experience, THIS IS THE PLACE!

Dishonest and wouldn't recommend. I checked to make sure Droel Family Dentistry was in-plan and…read morethey were. When I went and have my teeth cleaned (which is preventative care and free for in-plan dentists) I was charged. When I called to ask, they just dropped United Heathcare a week prior to my appointment and failed to mention this when I gave them my insurance card at the beginning of my appointment. I then got a piece of mail a week later saying I could pay for a membership and would get the in-plan pricing. Money hungry and unethical. DO NOT GO HERE FOR YOUR DENTAL NEEDS. Save yourself money and a headache.

I wish I could write a zero-star review for Droel Family Dentistry…read more They were kind enough to send three text reminders for my last scheduled appointment beginning about a week in advance. I responded with a request to cancel my appointment due to my dental insurance expiring. Laine, the Practice Manager, responded to my cancellation request to say that Droel "always verifies benefits/eligibility before your scheduled appointment" (with many typos). She also specifically told me that I am covered for the next ~8.5 months based on the Delta Dental benefit calendar. She ended her text with "You are definitely eligible to come in :)" About a month after my appointment, I was again contacted via text to say that "the plan we had on file seems to have terminated which has left a pretty hefty balance on your account" of over $1,000. This is extremely frustrating given what I mentioned above. I trusted Droel to be the experts on dental insurance coverage since it is something they deal with on a daily basis, but instead I'm left wondering if they are dishonest or downright predatory toward their patients on purpose. Despite their negligence on this issue, they refused to offer me any sort of concession on my balance due, and even threatened to send it to a collection agency. On top of this, their quality of care is severely lacking. Wait times are extremely long for any sort of procedure beyond a routine cleaning, which leads me to believe that the doctor, Andy is stretching his practice too thin. I've also had to have multiple follow-up visits to fix sharp edges and uneven fillings, further reinforcing that Droel only cares about volume and not patient satisfaction. While I'm fortunate enough to be able to just pay this balance and avoid any further conflict, I'm afraid that this is not an isolated issue with Droel Family Dentistry, and that their subpar level of care could lead to a significant financial burden for others. I hope this review does something to combat that. Neither I nor my family will be returning to Droel Family Dentistry for any future dental care needs.

I took a chance on having a long-delayed dental cleaning with full X-rays done at Hernick Dental,…read moreprimarily due to the office's convenient location near my home. The experience was much better than anticipated, as Dr. Hernick and her staff performed their duties not only professionally but with genuine friendliness. Dr. Hernick artfully repaired a failing tooth that had marred my smile. I can truthfully state her skills match the very best dentists I have ever encountered [I am a senior citizen]. Joni did a fine job cleaning my teeth and Shelle took the hassles out of dealing with the insurance. I am actually looking forward to my next appointment.

Dr. Hernick and her staff are amazing. Super nice and made the visit very comfortable. The…read morehygienist was fantastic. Very gentle, fast and easy. Definitely my dental office moving forward. Hard to find a dentist office that checks all the boxes and they did! Glad I was referred to Hernick Family Dental.

Needed a tooth pulled and was in considerable pain. Called 6 places before this one and none of…read morethem would find room for me or said I had to be a current patient. Almond dental got me in right away the next morning. Fast and professional!

SHOULD BE ZERO STARS FOR THE FRONT STAFF! Horrible and unprofessional. They cancelled my…read moreappointment only about an hour in advance, while I was on route! "Rescheduled...on your behalf ." But didn't ask me. Talked to me like I was the wrong one. The manager was no better help. Even the follow up was funky! To be fair, those who actually did, in the past, work on my mouth were really good and professional with me. But front of house...no. There's been lots of ICE in my community through the winter. Brown people too scared to come outside! It caused me to miss appointments. It did NOT cause me to fail to care for my own teeth! This is what the mgr tried to gaslight me with. Sad. Pitiful. But had they examined me that day, they would've seen the problem that was beginning. Could've told me what to do. But, no. Goodbye to this awful place!

COLUMBIA HIEGHTS DENTISTRY! I went there on February 26th…read more2026 to see about dentures/implants. They had me beck March 10th to consult with a surgeon. He said he wanted to consult with my dentist there and come up with a plan. Two and a half weeks went by so I called to make sure I wasn't lost in the mix. A polite lady said that they had been on vacation and that she would leave a note for them to contact me asap. 6 weeks went by, nothing. Screw them. I went to NUVIA in Roseville and got it done. Also my wife went to Col Hgts Dental and said the clinic was dirty. STAY AWAY FROM COLUBIA HIEGHTS PERIOD!

I believe ethics are extremely important when partnering with a healthcare provider. Unfortunately,…read moreI have to question this after what happened to me. Reading the reviews, I see this is a pattern for this dental practice. I came in as a new patient for a routine cleaning since I've just moved to the area. I was really excited to establish care here since it's close to me. I also was happy to have a lady doctor. My insurance is kicking in on February 1 so I wasn't open to any extra services quite yet. I just wanted to establish care, get a good exam and above all, a cleaning! I had made my insurance situation clear when I made the appointment and again with the assisting staff. Also, I didn't actually need more X-rays as I have them from my previous dentist, but they insisted. After all that, the dentist gave me a hard sell on 4 quadrant deep cleaning and a new crown (which I did need), but not on that day ... I didn't want to pay out of pocket given my insurance would be kicking in soon. My dentist was visibly upset that I didn't sign the expensive out-of-pocket treatment plan on the spot. She then spent maybe 5 minutes cleaning my teeth. Terrible vibe and a waste of time as I have to now schedule an actual cleaning somewhere else. What a disappointment. I think the dentists must have a sales quota. I will be reporting them to the BBB, the city and various licensing associations.