Talk about a horrible experience. I filled out their info online in December and was told the…read moresoonest appt is 2/6 with Dr Joseph Burwell. Arthur made the appt then on 2/3 (today) I received an email from Arthur that my appointment has been cancelled. I called in and was told that they have an appt tomorrow (No way for me to make it) or I can come in some time in March. To summarize, I waited 2 months for an appt, that was cancelled 3 days before. This company does NOT CARE about your mental health. I recommend contacting a doctor who does. This place is more like a factory than a medical practice. Yelp needs a 0 star option for Savant Care Clinic in Redondo Beach. Their response is HIPPA won't allow them to "divulge" anything. What a joke of an answer. There is no HIPPA. I set an INITIAL APPT 2 months in advance only to get an email l 3 days before telling me it's cancelled and to call the office When I did they told me they can see me in March. ANYONE seeking this type of medical help should go to a real practice. Not a factory like this place. Good rIddance mr operations manager.

I am seriously a very patient and easy-going person, but dealing with Savant Care has been THE MOST…read moreHORRIBLE and FRUSTRATING EXPERIENCE I have ever had with ANY business. I would rate them - 5 stars if possible but I suppose one star will do. I have never, ever rated any business on Yelp this low and I have never written a review as long as this one, but they left me no choice. {{{ You don't need to read the rest of the review if you're short on time, but the BOTTOM LINE about Savant Care is I DO NOT RECOMMEND THEM. In fact, stay away from them if your insurance allows it. We contacted Savant Care last week to try to be seen by Dr. Sonia Parikh. Based on our experience with their front-office, if you can call it that, they SERIOUSLY need to improve their new patient intake process and make it a priority to EMPATHIZE WITH PEOPLE WHO NEED YOUR ASSISTANCE. PLEASE GET RID OF THE WEB-BASED QUESTIONNAIRE AND "MATCHING OR SELECTION CRITERIA" that must be met in order to see Dr. Parikh. Instead, PLEASE have some COMPASSION to refer us to another doctor who you believe will be a better fit instead of telling us in monotone voice "YOU DID NOT MEET THE MATCHING/SELECTION CRITERIA SO YOU CANNOT SEE DR. SONIA PARIKH." We are normal people so we have feelings too. BTW...please fix your website so that both your "Feedback to Co-founder" and technical support-like ticketing system for assistance actually work. }}} A more detailed account of our experience below... We tried calling Savant Care three times to make an initial consultation appointment with Dr. Sonia Parikh. Their IVR system felt very much like calling a technical support number for a small software company. When I finally spoke to someone, it was quite obvious that their appointment and front office phone numbers are routed to some offshore personal assistant service in India. They will provide some American names, like Richard or BG, but you can immediate tell those are not their real names. Anyway, this guy sent us to their website, www.savantcare.com. We were prompted to create an account then we had to answer very personal and sensitive questions, but we answered them nonetheless. We did not receive any confirmation e-mail or anything to indicate when they'd get back to us and if the doctor will even see my wife. I finally called back after two days after not receiving any acknowledgement or call back. Another Indian guy told us in a tone like an offshore technical support representative, "You did not meet the matching (or selection) criteria" or something to that effect, therefore you will not be able to see Dr. Parikh." There was absolutely no kindness, no compassion and no empathy. It felt like we were calling to apply for a loan and that we didn't get approved for it. On their website, they claim to care a lot about their patients with "testimonials" from their existing patients. They even have these exact words on their website, "We are on a mission to change mental health care. Your feedback is very important to us. One of us will read and respond to your message personally. If for some reason you are not happy with our clinic and would like to be discharged and get the clinic fees refunded just say so." How can they claim to be on a mission to change mental health care if their office flatly tells you that one of the founding doctors, Dr. Parikh, won't see you because you did not meet some unknown criteria that a guy in India cannot explain what that criteria even means. But he was very quick to ask for my credit card for my co-pay even when I am just trying to make an appointment. I have absolutely nothing against offshore Indian answering services, BUT the impersonal, technical support-like experience is not reassuring especially for psychiatric treatment. Being told that my wife "did not meet some selection criteria and not eligible to see a doctor" that my insurance company referred me to is ABSOLUTELY A HORRIBLE WAY to treat potential patients.

Wonderful doctor. Wow, I have been to meny psychiatrists, unfortunately. However, when I sought…read morehelp from Dr. Furman, I felt a sudden relief as I entered her office, she is a kind and sweet lady. She knew, after a few diagnostic conversations with me just how to help. She has a great capacity to empathize and I just loved talking to her and hearing her feedback. She is amazing!

So before you read I went to this appointment unbiased, and just hoping she would be okay. I read…read moreall the reviews I could find and she seemed to be a good doctor. Maybe she was just mean to me because I'm fat. Her comments made it obvious that weight loss for me was part of the "complex treatment plan" So there were many red flags I shouldve left the second she call me obese. It was uncalled for and irrelevant and being psychiatrist and knowing I have an eating disorder I would think shed know not to comment on my appearance or weight. One of the worst things about the whole appointment is she told me to wean off completely free Lithium 600 my that I'd been taking for a year in 6 days. Being a doctor I would assume she knows how dangerous that could be for me. When I asked if that could make me sick with withdrawal she said if I was worried of getting sick I could wean for 2 weeks then be off it. I looked online it said the dosage should be lowered in increments every 2-6 weeks. I've been weaned off many meds and I know that's not safe to do. She didn't know anythinf about eating disorders repeatedly mentioned weight loss even after I told her I didn't want to focus on weight loss. Seeing as the disease I suffer from thrives off of concept of skinny cures all FML so upset. also asked graphic details of a traumatic experience if I penetrated or touched. Theres no reason you need to know that to help me. Will you prescribe something different if I was touche? How is that relevant. Trauma is trauma. If you're really sensitive and deal with trauma or PTSD or have body image issues or an eating disorder I recommend trying somewhere else. Or try this out. It doesn't hurt to try. You might like her. I'm not coming back. I left feeling so triggered and stupid for opening up about my stuff and having her talk to me like she didn't believe me. Ugh, good luck.

I posted a review this morning for the not-fantastic service I received from our mail-order…read morepharmacy, and I can't help but want to post a glowing review for the team that always comes through. Jackie (sp?) in the prescription refill center helped me this morning after my mail order pharmacy dropped the ball....several times. I called my doc's office, and Jackie sorted everything out and got me squared away. Best of all, she was speedy and efficient, and not once did I have to hear the scripted customer service jargon that makes your eyes roll like a pinball. Not Jackie, she was genuine and friendly, and within a few minutes, I was set. Now, if only I could bottle Jackie's service and pour it on my mail-order pharmacy. Thanks, Providence team, and bravo to the star in the refill center...Jackie! Hip-hip hooray!

Providence Primary Care. Madrona is the best health network medical facility that I have ever…read moreencountered. There have been many Healthcare places that I have been to, and this by far is the best. The staff is friendly and efficient. Their attention is always focused on the patient. I'm in and out of the office within an hour. Dr. Matsuura is especially and his staff are to be highly commended.

BEWARE! Megan is a danger to children and families. My FIVE YEAR OLD made a claim, completely…read moreexaggerated, as five year olds do..and she called CPS. Without discussing with both parents first about the claim. Without getting further information. Then when I called her for clarification she simply says "I cannot discuss what is said in session." I'm the parent! And he is FIVE. She will put your family and children at risk! She needs to be put out of business.

This place is the least bit "effective". I tried calling for 2 weeks in a row and NEVER got a call…read moreback to schedule a therapy appointment for my depression. Don't waste your time calling if you're a new patient, they don't care.

After months of dealing with severe eye pain and feeling like no one was really listening, I…read morefinally found a pain management doctor who took my pain seriously. Living with lupus and sjogrens has been difficult, and it meant so much to have a doctor who listened, instead of making me feel like I just had to live with the pain. For the first time in a long time, I felt heard and validated. I'm just starting my medication, but for the first time in a long time, I feel hopeful. I'm so grateful to have found a doctor who truly cares.

The office staff is fantastic, the billing office is fantastic. Veronica Arres was fantastic. She…read morewas my MHNP before she transferred to a different practice that doesn't accept my insurance. Loren, the TMS tech, was fantastic. Madonna, a nurse, was fantastic. Dr. Ananth gave me two referrals that I was very desperate for, and I greatly appreciate that! They were referrals for treatments that they do not do in that office and are pretty extreme. He said he wanted me to exhaust all other options before giving me referrals to those two treatments. I did exhaust all other options, so he did finally give me those two referrals. Again, I'm very grateful to him for doing that because I don't think I would've been able to pursue those treatments without his referral or a referral by another psychiatrist. One thing that bothers me a lot, though, is that, instead of being offered Spravato, which is covered by my insurance, I could only do IV ketamine there. I don't know why they didn't offer Sp I experienced zero effect until my sixth treatment. Cash pay at that time for me was extremely expensive (about $600 per session). So, the first $3000 worth of IV Ketamine treatment was completely ineffective for me.

I was a patient of Dr. Volucci for many years. For the past couple of years I have found that after…read moremy office visits I would leave feeling very down. At first I felt she was very passionate about the care she gave for her patients. That all changed. I would get home and dread having to go back in for an appointment. I was recommended to have a colonoscopy because of my age. I never complained about anything. And she told me not to leave the facility until I was told what was wrong. I sure hoped nothing would be wrong. I am overweight and at my last appointment she told me that I was very superficial and only cared about my looks. I had gone in before my work day and was dressed for work. I could not believe what she had told me! After this appointment I changed my primary doctor and have been so happy with the care I receive now.

Dr. Maria Vollucci is an excellent caring doctor who is very knowledgeable. She takes the time to…read morelisten to my concerns, and assigns an intelligent treatment plan each time. The wait time to see her is very reasonable. The staff is friendly and professional, too. I highly recommend her as a primary care doctor.

Friendly doctor and staff but with a 10:30 am appointment, why did it take an hour until I saw the…read moredoctor? Received emails for an app that the medical practice now uses. No explanation, which can be very scary. A brief explanation could have been very helpful. The doctor used to write on all test reports but no longer does that. She just left the paperwork on her desk. No explanation. Ok, bye.

This office has gone completely downhill. Used to be great but over the last few years it's become…read morenear impossible to contact them. When you do get in contact after being on hold for 30 minutes, there's about a 25% chance they will process whatever request was discussed on the phone.

Updating my review due to ongoing administrative and communication issues. While the clinical care…read moremay be fine, the management has been consistently disorganized. My husband was scheduled to see Dr. Tran for his annual review but when he called to confirm, the system showed no record of it. It's difficult to feel fully confident in the overall experience. Hoping to see more reliability moving forward.

Office staff is rude! or mainly the one that usually sits on the left side away from the front…read moredoor. Horrible and lazy staff especially when dealing with elderly patient! They push you along until you get tired and once you're annoyed they're offended. They leave you on hold for over 10 minutes and do not have any common courtesy to let you know an update, but in turn, their response is "they're busy"! Referrals take months, even when following up weekly. You leave messages and when they return your call they still don't accomplish anything with a response " they'll call you back" they never call back. This would be a 1 star but their doctor Tran and Nurse Cat is understanding and considerate.