Received a gift card. It was my first time. From the moment I walked in Maycie was so friendly and…read morewelcoming. She walked me through how everything worked and answered all my questions. I ended up with Sara H. She was phenomenal. It was the perfect fit. I will be back again for her. The whole place was extremely clean. I loved that the waiting area and the room itself wasn't full of scents when I walked in. It was extremely relaxing.

It's a subscription massage place with good prices, and I got my best and worst massage here…read more The first masseuse I saw, (I saw her twice) used the time to complain about her life and dump her emotional problems on me. Probably just cause she was nervous and thought she had to talk. But I wasn't paying to deal with other people's problems, I was paying to relieve my own. So I switched to the next person, and got an active massage. It was both the best and worst massage of my life. I had never had an active massage before and was amazed at how my participation in stretches really loosened all the muscles in my body. Unfortunately, the masseuse got a boner. It was really gross. I called complained, canceled my subscription and have never been back.

Biggest scam around! They intentionally make it difficult to cancel. My wife is going to call her…read morecredit card company and do a chargeback. I am filing a claim with the attorney general in Ohio. Look at the complaints about this company and how hard it is to cancel. A class action law suit against the entire company is coming. I have cancelled auto renew memberships and it shouldn't be this hard.

I was a member for years and went to Strongsville location. This location (Avon) is one of the most…read moreunprofessional businesses I have gone to. They charged me 80$ for the last month of my membership, took my last credit away for no reason (before the 60 day expiration). When I tried to get a refund or the credit back, I was told to stop contacting them and they blocked my email, even though the manager (Terese) took weeks at a time to to respond or was never in the office. They are so unprofessional that it's unfortunate for their massage therapists who have to work for a business like this. The management is awful. A corporate company being so greedy to their customers is distasteful. Please seek massage therapy at an independent practice - this isn't worth the headache. They do not care about quality.

Front desk associates were very professional . My therapist Megan was outstanding. She listened to…read moremy concerns and what the focus I wanted it to be I will definitely be going back.

I had my first facial today and it was amazing! The experience was so relaxing. Fran took the time…read moreto figure out what I'm currently doing for my skin and shared some product samples after that should help with my specific skin needs! Excited to try it & come back to this crew soon!

I've been going to New Life Massage for several months now for deep tissue/therapeutic massage…read moretherapy. My sessions are with Stacy Young, and I very much look forward to my monthly sessions! In terms of Stacy's service, she really helps on several fronts. I have relatively bad arthritis in my neck and shoulders, and I always leave feeling much better with the knots loosened and an overall sense of well-being. Often by the end of each session I'm starting to doze as I'm completely comfortable and at peace. Stacy is very polite, always makes me feel welcome and comfortable, and really knows her trade well! As long as Stacy is here, I plan on being a customer. New Life Massage as a business in general is great as well. I've been to several studios over the years; while most studios are nice in their own way, New Life is especially a nice studio. It's clean, smells nice, is not cramped, and I can tell it is a popular place as I always see other patrons waiting for various services. On this front, I should note that New Life also offers yoga classes. All details aside, I highly recommend!

Had my first organized yoga experience here and it couldn't be better! I've been taking the Yoga…read moreNidra class and it's amazing. The instructors are so friendly and knowledgeable and make EVERYONE feel welcome, no matter their skill level. They do a wonderful job of helping their students through each class. When I couldn't do some of the poses, the instructor quickly offered bolster pillows and other tools to "bring the floor up to me" so that I could achieve the pose. I didn't feel singled out or embarrassed by the attention. The prices are affordable and seem to be very competitive with other studios. They also offer reiki and massage and I can't wait to try those services also.

I booked an hour massage appointment here with Cara Baker the other day. She is new to this…read morelocation but not new to myself or my girlfriend. We followed Cara from where she was before because of how great a masseuse she is. Her knowledge and techniques are second to none. I guarantee that you will be pleased with her and telling all your friends! The business has been converted from a single family house to a wonderful massage clinic. The entrance is in the back and takes you into what was a kitchen, but now is the waiting room. Each room in the house is its own space for the masseuse to operate with a client. There is ample parking in the rear of the house. I highly recommend you stop in to see Cara yourself or get a gift certificate like I did to give as a present for Christmas!

For 20 years, this has been a favorite clinic for runners and other athletes, but you don't have to…read morebe an athlete to enjoy the wonderful treatments. What this clinic lacks in ambiance ( not zen cool, more like your grandmother's comfy living room) it makes up for in premium services at very reasonable price. I travel lots, have had massages all over the world, (including a memorable one given by a very burly Hungarian woman in spa in Budapest, who sort of slapped me around while I was wearing a sheet on a cold, metal table in a room full of other local women) and I find myself always comparing the quality of these massages to Westlake Massotherapy's. A nasty habit--Westlake wins every time. This place is clean as a whistle and has several nice touches, like hot packs for your neck, warm booties for your feet and heavy-duty massage tables that go up and down mechanically enabling the therapist to get the best angle for attacking your sore muscles. Doctors prescriptions are accepted. Your appointments will be booked the old fashioned way--written by hand in the big book, but that's okay. You know you aren't paying for some fancy schmancy computer system. Don't be surprised if you have to wait two weeks to get in. Call them sooner than later--before your pain has you walking around like the Hunchback of Notre Dame. Oh yeah, the outside of the clinic sort of looks like Grammy's house, so it's easy to miss when driving by. Enjoy and relax!

I was looking for a local Massage place and saw on Yelp this this had great reviews and decided to…read moretry it out. I booked a 90 minute deep tissue. I arrived and was greeted immediately which was nice. Filled out some about you info and noted I'd like the highest firm massage. The massage I received was a Swedish massage. Not at all what I asked for. I was never asked if the pressure was good. There was no communication at all on what I was looking for. I thought booking and filling out what I wanted on their sheet was enough. I like the pain. I never felt the pain and relief I was looking for. I won't be back and I suggest if you're looking for a deep tissue massage to look elsewhere.

AMAZING!!! Highly recommend the 90min CBD massage.. So relaxing and attentive. Will 100% be back.read more

This place is the worst place in this whole cleveland market. Rude professionals, specially their…read morefront office and schedulers. Unfortunately, I bet, the owner is not even aware how severely these rude people are affecting their business. I feel sad for the owner, who has invested so much but is losing business due to unprofessional rude front office staff.

I have had two wonderful massage treatments at the Avon location of Essential Escape. My therapist…read moreand the spa staff have all been very skilled, friendly, and helpful. In addition to this, they showed great care and professionalism in handling an unexpected, difficult situation. I definitely recommend giving them a try!

I've had Reiki in the past to help with my recovery and healing from cancer. With my session today…read moreI experienced a warming sensation in my abdominal area where I recently had a hernia repair. Cara was very professional, answered my questions and was totally focused on helping me relax. Reiki is a natural healthy way to heal and detoxify your body.

From the owner: Shamanic Reiki promotes body harmony by balancing the different energies on the emotional,…read morespiritual and physical levels. A treatment feels like a wonderful glowing radiance that flows through and surrounds the body.