On June 10, 2018, I am deeply regretful for my hospitality here at Minami Ibiza Japanese Restaurant located in the Ushuaia establishment. Not only was my visit unpleasant but the staff were completely rude. From racial profiling to threatening my friends. The manager at the restaurant called us "Fucking Monkeys" in which my friends are indeed Indian heritage and yelled for us "To get the fuck out" The issue escalated when the staff begun to become rude and raise their voices at us for no apparent reason but us enjoying ourselves on holiday. We suggested the manager to talk to his rude employee, In which we came at a suggesting point. The manager then becomes hostile and yells at us, and states the exact words of "You fucking monkeys need to get the fuck out of my restaurant" then the security comes and said to us "If we were in the street, I'd beat the fuck out of your asses right now". Is this something we expect to hear as guests? Or someone who is on holiday coming here as a place for comfort, dining experience and hospitality? Your staff is completely despicable. To treat tourists the way they did that day. I never felt more at risk for my life the way they made me and my friends felt before. The manager, staff and security of Minami restaurant is a huge disappointment to be established in association with Ushuaia. Please address this situation with your staff therefore this would prevent to happen in the future. There's definitely no customer service skills or managerial skills and need immediate define training or a new profession. As a manager, instead of bashing a paying customer and guests of Ushuaia. I would suggest to appoint an employee of professionalism and listen to their customers instead of racial profiling for the color of their skin and threatening us for being concerned for the type of employees we had to encounter during our visit. Huge disappointment for someone who's paid for nights there and will never return again. This was definitely not worth my money, my time, or my words but the world needed to know what type of establishment this has became during my visit. read more