The folks over here are very helpful. Customer service is excellent. The older gentleman who helped…read moreme with questions about transportation for day trips to the surrounding areas. I also had some questions about museums and he also had suggestions on what to visit if need some help with planning. Their English is great so don't be afraid to ask your questions. This is one of the places where you can buy a "tourist day ticket" which is valid for 24 hours and allows you to take any local public transportation within Rotterdam and the surrounding areas like Den Haag (The Hague) or even Kinderdijk (if you want to visit some windmills in the area).