Most Awful experience ever .......................if negative stars existed , theirs would be 5 ........ My husband placed an on line order Feb 6, half dozen pink roses , with a balloon to be delivered BEFORE LUNCH , because it does ask you !!!!!
At about 4:55pm I receive a call asking if I am still at work , (normal hours are 830-530) , the lady went on to explain, we have a delivery for you , I explained I'll be here till 7 pm working late , she explained , OK it's out for delivery ..............
6:34 rolls around , still nothing so I call , answer is "oh yes its on its way "..... approx. 6:40 ish it arrives , ok I sign , the ( roses look like they were thrown in the vase with little to no greenery , barley a ribbon) I take a picture of them, send to my husband thanking him .... He replies "was there not a balloon with them?"
I stated "no", So I call the flower shop back and asked about the order , the young lady says "yes there should have been a balloon" , hmmm ok....... then I explain that they were ordered 1 week ago , they look like they were thrown together and the order was not even complete.... She goes on to say ,"we have been really busy and are working really hard "...HMMMM Valentine's Day is the same day every YEAR, if you want to keep business , BE PREPARED !!!!!!!!....then I added neither my husband or myself would ever do business with Mills Flowers AGAIN.... hang up ,,,few minutes later get a call from a lady explaining , I have a balloon I can get to you in just a few minutes .................that was a decent jester ................but its almost 7 pm at night !!!!! No you missed the whole concept of celebrating Valentines Day..... just refund the money for the balloon........... Just goes to show even if you try to stick WITH SMALL HOMETOWN BUSINESS , they are just as bad , they do NOT CARE .... I can only hope that all other orders placed got to enjoy their Valentines during the day and got what they paid for ...........................Yes I LEFT A MESSAGE FOR THE OWNER TO CALL ME...............STILL WAITING..............DO NOT RECCOMEND MILLS FLOWERS IN MT PLEASANT , SUCH A DISAPPOINTMENT .................... read more