In September, 2024, just three months ago, I became a new patient at Millenium Physicians Group, Cape Coral, and I saw Mariel Cairo. I am on a daily dose of levothyroxine for hypothyroid and have been on this medication for many years. I came in for an exam, had lab work ordered, came back in to "hear my results" and there were no changes to warrant a change in dose and I was prescribed my medication. I was given a 90 day supply and when I went to try to get a refill, my request was denied. I reached out to Mariel Cairo on patient portal. I received a rude response that I have to come in if I want my refill. I explained I was just there without any changes and have historically been tested every 6 - 12 months and been given refills between labs, prior to coming to this office. My comments were ignored and it was again repeated that if I want my medication, I have to come in. I also called to speak to the office manager, of which I never received a call back. Essentially, they wanted me to pay to come in, sit in the chair so they could say "your prescription has been called in". There were going to be no labs and no exam was needed. This clinic doesn't care about patients and is extorting money from patients and it should not be allowed to continue! read more