Simply, do not board your cats at this facility.
In more detail:
I should have physically visited the place before taking the cats to drop them off. I should have followed my gut and walked out when I saw the facility instead of leaving them there for ten days. It was dirty and whoever designed the cat area has little idea about what cats need to be happy. There is no way for them to have privacy or sleep off of the cement floor in the individual kennels. Just a closet shaped space with a littler box and a tiny, unraveling, dirty cat tree too small sleep on.
In addition, the food and toys I brought, in a large, purple, striped bag were somehow lost in the 6x12' empty cat room. This meant that my food allergic cat did not get his regular diet. Nobody called me or my emergency contact to rectify this situation, even though they had the specific information that my cat has food allergies.
They are not dead. The sores on my allergic cat are fortunately minimal and don't require a $100 vet visit and two weeks in the cone-of-shame. There's just been four days of diarrhea.
Even my husband, who picked them up and doesn't much care for them, said we are never taking them back. read more
