Dr. von Rago is hands down the best psychiatrist I have come across. He listens and is…read moreunderstanding, and is the first Dr. to actually explain things in a way that makes sense. Other Drs. just use labels, don't really listen and send you away with a script. Dr. von Rago is extremely professional and truly cares for the mental health and well being of his patients. I highly recommend him as an excellent and trusted psychiatrist.

I have been working with Ms. Levison of Neurofeedback & Counseling Center of Pennsylvania since…read moreMarch of this year. I had 3 spinal surgeries in 2015 and as a result I have very painful neuropathy in my hands. I am amazed at how well Neurofeedback is working for me. There are many days I am totally pain free! Ms. Levison is a wonderful therapist. I really like her and feel that she has helped me in many areas. She put me at ease the second I met her. I enjoy my sessions very much and hate the thought of them ending. I highly recommend Neurofeedback and Counseling Center to everyone. You would be surprised at the number of issues Neurofeedback can help with. Give it a try. You won't be disappointed. Jane Dornsife

I had a series of sessions with Ms. Levison earlier last year for some anxiety issues I was having…read more I was going through some challenges and feeling on edge and I needed some help working through them. Right off the bat, I felt very at ease with her as a therapist. We established my goals for seeking therapy and discussed strategies for treatment. She's very knowledgeable and took the time to really educate me on the various treatment options we could explore. Talk therapy and cognitive behavioral therapy helped me become better equipped to deal with my feelings of anxiety and talk myself down before they started to get the better of me. I feel stronger as a person now and more able to handle the curve balls that life throws my way. I'm really grateful for her help. I'd recommend her to anyone who needs help dealing with life's difficult issues.

Horrible experience. The counselor we saw (female) was one of the worst people I've ever dealt…read morewith. She had no empathy and basically put blame on everything we talked about. There was no listening on her end, or assistance with solutions...just the blame game. She was the worst therapist I've ever dealt with in my life...and working in the human services field, I'm not blind to the process. We asked to have another counselor and we were told someone would call us back to set it up. After no return call for two weeks, I called them, and was told they were setting us up with another therapist and would call in the next day to schedule. NEVER did get that phone call. Very poor service...went elsewhere and found someone MUCH BETTER. I would not choose Franco if there are other options out there.

I have been going to Franco's for 2.5 years now. I saw my first therapist for over a year and a…read morehalf before she had to move. She referred me to one of her colleagues, based on her knowledge of me, and I have been with her for almost a year now. My experiences with both therapists has been nothing short of incredible. I tried therapy several times throughout my life at several different offices in several different geographic areas. I never had any success or chemistry with my providers until Franco's. The therapists I have dealt with truly care and listen and give helpful feedback and useful skills. They feel like great, knowledgeable friends rather than therapists. I have always looked forward to my appointments and leave every session feeling happy, seen, heard, and relieved. I think therapy is an essential service that everyone could benefit from at one point or another. The care I've received here over the last few years has truly changed my life.

This program was absolute hell. There are no in house doctors. I went into prescribed medicine…read morewithdrawal the first night I was there because they couldn't get ahold of any doctor. They had to take me to the ER that night. So many broken promises and the recruitment team does nothing but lie to get you there. I was stranded in a different state with no way home on a freezing night. All staff does is tell you different things. I would absolutely NOT recommend this facility. They'll say anything to get you in and keep you there, but no promises were kept. Absolutely negligent to psych patients. Heard stories about people being there well after their promised release date. 0/10.

I have been to 5 rehabs in my lifetime and this is by far the worst rehab I have ever been to…read morebefore. The doctors are extremely neglectful. I came to him with an ear infection and he prescribed me allergy meds. I asked if it was infected or allergies he said "it looks gooey" . Like???! I'd consider that medical neglect cause that can easily spread to the brain. They lost my phone charger, the only one I have. And then when I said something they tried playing dumb. The food is disgusting. The place is dirty and has mold. When I went in my bedroom the night I got here there was mold on the trash can so they don't even clean the rooms before they move someone in it. They do not clean the showers. They made up copays for my medication and then try to swipe my card for the made up copays without consulting me. The financial advisor constantly harassed me to pay my copay and each time I told her I had no job money and was homeless before I came in, she'd just say "it's not a lot of money" and it is for someone who doesn't have any job or money! I had to have a higher up talk to her to get her to leave me alone. I was sexually harassed by a patient and when I reported it they did absolutely nothing about it. This place disgusts me and I am very angry and unhappy. I would rather shit in my hands and clap than ever step foot in this place again

I normally don't take time to write reviews,but am doing so because I know I'm not the only woman…read moreout there struggling with crazy hormonal/adrenal imbalance. Dr. Backenstoes is the FIRST DOCTOR to LISTEN to my symptoms and physical AND emotional issues and address them! First visit was advised to do saliva hormonal test,and make dietary changes,as well as vitamin treatment. Was it an adjustment? You bet! Now- I've been given CLEAR,CONCISE diagnosis for issues I have been living with for 20 years!! If you are tired of being given a pill to only address your symptoms slightly and feel frustrated with western medicine only(because he does a wonderful balance of combining both-) then do yourself a much needed kindness and get in his practice. Sometimes he runs late- but I will gladly wait because even if he's late- he doesn't push you thru with your appointment to get to the next patient. May you find joy and relief thru Dr. Backenstoes practice as I have. Finally.