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    Milk Bar

    1.0 (1 review)

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    15 years ago

    Roedd y lle yn difflys iawn

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    Cadwaladers - Cadwaladers, Betws-y-Coed

    Cadwaladers

    3.6(5 reviews)
    3.2 mi
    £££

    Walked in and was kindly greeted by a staff member. She took our order of two oat milk lattes, and…read more3 mini egg sundaes. Wait time was around 5 minutes. Good time. However they came out with the two oat milk lattes and three mini egg hotchoclates. Annoying as it wasnt what we had orded but we all make mistakes. They take the hot choclates back, and ask us what we ordered. We said the 3 mini egg sundaes. They said we didn't order 3 mini egg sundaes but we apparantely ordered 3 mini egg hot choclates. So they had the audacity to blame us for THEIR mistake. I have very little oppose to mistakes. If you make one its whatever. But knowing fully that the customer (us) didnt make that mistake and they did, and not taking any accountability, that isnt okay. They made us pay full price which I suppose is fair, but still. Plus the image of the mini egg sundae looks nothing like the actual image. Its like buying a dog, its amazing, you cant wait and once its home its crapped on the floor and you wonder why the hell did I spend so much on this. None the less the food was good and we at least got our meals. I dont know if Id be rushing to come back soon anytime in the near future. My ONLY suggestion. Take accountability for your mistakes. Its natural to make mistakes as humans. So just accountability and this place is good to go.

    Walked in, greeted by the staff, good start. Came in for the mini egg sundae. Cant wait. Order…read morecomes. Where the hells my damn sundae. Turns out they made a mistake with my order. I guess its fine. Maybe theyll give me a discount on my actual order. Nope. No discount and heres the punchline. ITS MY FAULT APPARANTELY. HOW IS YOUR MISTAKE MY FAULT. Finally arrives, looks nothing like the image. Its like every model covered in fake tan. Second it rains, completely new thing. Unrecognisable. Wont be coming back any time soon.

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    Milk Bar - coffee - Updated May 2026

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