I'm just a regular person. If I see someone broken down, I help if I can. Unfortunately, that…read moremindset clearly doesn't exist at Advance Auto Parts in Fairview, NJ (175 Broad Ave). After shopping there for many, many years, I came outside to find my vehicle completely dead. Not even a click. I went back in and simply asked if someone could help with a jump--I even had my own cables, and there were company vehicles in the lot. I was flat-out told no. Fine--I understand policies and liability. What I don't understand is the attitude. I was told not to take too long moving my car, as if I was already a problem. I came back before closing to explain I couldn't get a jump box and asked if I could return in the morning. Again--attitude--but I was told it was "fine." The next morning, I returned early with a jump box, only to be told by another employee that he was about to call a tow truck on my car. When I explained the situation, he said he didn't need to speak to anyone and would have it towed anyway. That's not just poor customer service--that's a complete lack of basic decency and communication. I get that I'm just one customer and it may not matter to them, but I won't be back. If this is how they treat people over something this simple, I'd rather take my business anywhere else. If there were an option for zero stars, that's what this location would get.

I called in advance to see if they could replace my battery and if I needed an appointment. They…read moresaid come in before 5 pm and they would take care of me. I did and they did! Great friendly service. Nice group of guys. Clean organized store with a nice selection of items. Quick and easy battery replacement. Thanks!

Great friendly business. Answered all my questions and for the ones he did not know an answer he…read moresuggested ideas. Good friendly people

From the owner: Serving Corona Since 1997read more

Came to this location to since my boyfriend called to hold an item for me to pickup. Unfortunately…read morewhen i came i waited in like for a while and when i decided to just ask the cashier Savanah about my items she told me they don't have anything on hold. They should have told that to my partner before hand! Thank god he gave me the pictures of what he needed. Now he has been having a hard time finding a specific filter for his oil change. They said they only had one in stock when he called. Annoying I then believe the next girl (Marie?) was super friendly and helped me look for the oil. Unfortunately no filter. Hate wasting my time driving to locations out of my way after they say they can help to find out they are useless. Store wasn't too disorganized. They also have parking lot.

This place has the worst management (Annie) than any other auto establishments ! Trying to explain…read moreor speak is incredibly frustrating as well as customer service !!! Never again here !!

I been dealing with Ralph, for about 1 yr now, they are very polite & efficient…read more.. Most importantly they have great prices... , Fabian Hidalgo

No matter how desperate you are - do NOT take your car here for an inspection…read more Owner 'Matt' agreed to squeeze us in. They barely looked at the car And it passed with flying colors. We drove around the block and parked for restrictions. While we were sitting there -less than 10 minutes after driving it away from this garage- someone pointed out our tire had a bubble! A very dangerous undrivable condition. When I went back to Matt, he said that was not an issue, and he was correct to give us the inspection sticker. Obviously it's not. I would have been better off finding someone not squeezing me in so we could drive the car today. And Response was so offensive he doesn't deserve our patronage.

This might be the first review I've left for a non restaurant business but had such a good…read moreexperience with United that I felt compelled to share. I'm not a big car buff and regular maintenance, inspections etc always lead to me being slightly unsure about what the service entails, what it should cost, wondering if I'm being overcharged etc... in the few auto shops I've been to over the years, there seems to be an unwritten "no questions" policy -- apparently we're all supposed to be auto experts. All the above is why I was so delighted by my experience with United. I was able to schedule my inspection with a quick and pleasant call. They took me in on time, conducted the whole thing in under 10 minutes and had me on my way. They were pleasant and kind and didn't seem so in a rush like other auto shops I've been to. They're family run which is nice too. Go check them out, you'll be in good hands!

My check engine light was on. Juan was very responsive and very helpful. Called to get a code…read morereading on my car. Sent me to a reliable mechanic. All this 2 days before Christmas. Thank you for your help Lee G.

One guy was nice but once I got introduced a swindler that wouldn't tell me the return policy in…read morecase a battery they were "guessing" would fit wouldn't fit, I went two blocks away and got treated like a human being. Just go to Ralph's, don't waste time here.

THE WORST!! I go in to simply get some basic windshield wipers and the lady was helping me. We…read morealmost figured it out and the manager with a heavy accent comes (no idea what he was mumbling) and nudges were hand to find it himself . Then he points like oh it's over there somewhere and the girl goes 26/50 no idea wtf they're talking about she directs me to an aisle with over 100 different kinds and doesn't show me which ones are for my car lol. Literally walked in there went through this process of finding it and the manager comes and messes up the entire sale for the company. Companies really need to do better hiring the right people for the job bc realistically it could bring down your net sales drastically. I'll never come here again and I live right in edgewater . Forget it so rude!!

Ran in quick for wiper blades !! The nicest young lady helped me. Showed me 3 price ranges and even…read moreput them on my camary for me.. Thank you Sabrina !! You helpfulness made my day

Amazing service! The staff was friendly (especially Devin), fast, and very helpful. I'm extremely…read moresatisfied and highly recommend this service center.

Steven provided excellent customer service! Adrian is wonderful, too. Got a ride home when I needed…read moreadditional services.

Repaired storm damage to tail light, beautiful and clean as a whistle, also new wipers. Waited for…read morepick-up time after all storms over. Wonderful, patient, friendly staff. Reasonable prices. Yea!

Stay away this place will scam you!! I went for a car inspection (2023 Volkswagen) and I was told…read morethe check engine light went on (which I never saw it on). They then had to run a diagnostic and told me my car needed 1700 worth of repairs to pass inspection. If I had a penis instead they would have not done this. I went to the VW deal shop and no problems with my engine. Complete fraud!!! I will report them and strongly advise to stay away!!