We have seen Dr. Andy Wilcox (owner) and his other vets and techs for many years & thru many dogs &…read moremedical situations and they are the best! Dr. Andy is kind , knowledgeable and honest. since I've moved to Addison Ny I drive 2 1/2 hrs round trip. and would never consider changing vets. when you are a dog family & you trust your vet there's nothing that would make us go somewhere else. And a shoutout to the techs and front desk people. not sure how you guys do it but we always feel comfortable at Laurel Hill! I couldn't even name the times everyone has gone above and beyond jill Kormanik

Took my animals here for years. The price of visits and pharmaceuticals continuously escalated…read more Started ordering prescriptions from other online pharmaceuticals with excellent ratings. Prescription requests were held up at Laurel Hill. Finally, the day came where Laurel Hill refused to approve a prescription for Proin which is used for urinary control in dogs. Laurel Hill claimed that it was illegal to purchase Proin over the internet -- it was Chewy who was looking for approval; this turned out to be an outright false statement. Went to another practice who honored my request for approval of this drug and is not overcharging me for services. Laurel Hill, deceptive practice, outrageous fees -- in it for profits.

Top notch care and a true animal lovers vibe! They saw my injured dog when no one else would. We…read moreare forever grateful to Dr Lori and her crew

We took our pet there for a serious cough, deep, raspy, productive,, and suddenly developing over…read morethe last few days. First off, they will not even allow you into the vet with your pet because of this Covid stupidity - you have to hand your pet to them from your car, and you must stay in your car while they take your pet inside. Seriously?!?! If you want to be paranoid about Covid, then ask customers to wear a mask but don't separate them from their pet! This can be quite traumatic to some pets! Even people hospitals currently allow a visitor to come back with a patient to their room. But you can't allow a pet owner to come inside with their pet?! Secondly, despite describing our pet's condition to them, they stated he probably had an allergy causing some throat irritation. Really? And allergy causing a sudden onset of severe, lower respiratory raspy coughing fits?! I would have been able to get a better, more accurate diagnosis if I had taken my dog to a blind, deaf circus performer. At least the money I paid would have yielded better entertainment! They are so worried about Covid that they do not truly take the time to hear your concerns and discuss them with you. Instead it is like a drive thru fast food shop. Never again!

I had an emergency on a visit, and needed to see a vet right away. There isn't a lot in the way of…read more24/7 emergency vet care in this part of the world, and after making a few phone calls, my kitty was able to be seen here. Great, compassionate care that keep my kitty going until I was able to get to a facility that could treat him day and night for a bad infection. I would gladly use this facility again.

I had to make the devastating and completely unexpected decision to euthanize my 4-year-old cat,…read moreand I will forever be grateful for the compassion and dignity Dr. Pitcher and the team at VCA Southern Tier Animal Hodpital showed us. From the moment I arrived, they treated my cat like he mattered and made sure he was comfortable, respected, and loved in his final moments. They walked me through everything gently, never rushed me, and gave me the space to say goodbye. Their kindness during the worst moment of my life is something I will never forget. If you are looking for a veterinary clinic that truly cares--about both pets and the people who love them--this is the place. I can't recommend them highly enough.

Excellent care given to my pets. Staff is empathetic and caring. Doctors are thorough and…read morecompassionate. Thanks!

They examined my dog for her yearly checkup and said that they did a thorough job. Then they told…read moreme that my female dog was male. Clearly the veterinarian barely looked at the dog but I was charged for a full exam. The vet cuts corners. If you ask her any questions she's defensive. I left and found a new clinic. I had no faith in these people.

today was such a hard day! we have taken all of our furs to tlc since they've opened and I've never…read morebeen disappointed. Today we had to take one of our younger female cats in, her name is Doug! she did not come back home with us when I tell you from the second I walked in the door they did nothing but care! I was alone and devastated, poor little Doug was in active seizure and even though they took her out back they stayed with me as well! They talked me through it all, and even though Doug didn't make it today I never felt alone! She was in the best care possible, I was too! They had even done a cute gender revival with us when we first got her! I can't express how much today meant to me! It really did make a difference and I am so grateful!

I've been relying on CCC for over ten years. Dr. Delaney is knowledgeable, kind and willing to go…read moreabove-and-beyond (short-term notice appointments for emergencies). Her staff is polite, resourceful and understanding. Highly recommended.

i've never heard good things about this vet but I was in a pinch and needed an appointment for the…read moresame day was calling around and the woman I spoke to was rude aggressive and not patient in any way shape or form I hung up on her because she was so rude! if you think I'm taking my animals to these people you're insane you can't even be polite or control yourself on the phone what are you doing to my animal when I'm not there

I boarded my two healthy dogs for 4 days while going on a trip. I had taken both dogs there prior…read morefor a morning drop off to see if it was a good fit. The morning appt. went fine but the actual boarding ended up being a nightmare. The dogs both smelled DISGUSTING at the time of pick up and they were not acting themselves. When we got them home, one was vomiting for 1 1/2 days and the other had diarrhea for 5 days. Both dogs had to go to the vet and I ended up spending another $320 in vet bills and medication for a a bacterial infection in my dog's intestine. The vet reported that this would have happened if the dog was exposed or ingested to feces that contained the bacteria. I don't usually like to leave a negative review, but I would hate to see other dogs get as sick as mine did.

my dog Tucker has been coming here for two weeks now he gets to play with other dogs, the staff is…read morevery friendly, and it is very convenient esp with upcoming surgery. def glad we found this place.

Susan is fantastic. I've been taking my pups to her for the past six years. I recently moved to…read moreMiddle Tennessee and a couple time when visiting the valley. I can find a groomer my girls like locally and it warms my heart that Susan will make her time to groom my girls. Bet prices are good too. She's wonderful and I girls and myself love her.

Sue is an amazing groomer and charges reasonable prices. I travel an hour to bring my cat to this…read morelocation. She is always considerate of the cats not being around too many dogs and does a great job. Would recommend 100%!