Everyone whom I have spoken to is very helpful and nice which is super important in a service…read moreindustry. Nate was great at providing explanations on the types of services, and answering questions, and level setting expectations. We get both an internal and external treatment done to help out with mosquitos and ticks and the spiders. Mike comes and sprays the outside monthly in the non winter months while Corey comes in and does the spraying quarterly. We don't see Mike at times but we see Corey as he is inside and when we talk he is very informative and I learn a lot even things outside of bugs, pests, and rodents. I had gotten quotes from a couple other places as well and I thought them to be fair but mostly connecting with the people that work there that they know what they are doing. A lot less bugs which I appreciate. If I need them to come back and do more they will and that's what's great about them.

We have used these folks at our cottage for decades now. Always a good job and helpful service.read more

Had a pesky problem, I called two other places, one that I had some previous conversation with…read morebecause I met him on a job site , but he never called back! The other one took over a day to call back. I actually got the technicians number from a friend and contacted him directly, not sure that was the way to go, but Wendall was fantastic. He went above And beyond and handled everything quickly! If the company is as good as him they deserve 5 stars. I always say a company is only as god as the employee's. I hope I don't need them again but I will call Wendall if I do.

We seriously LOVE Shoreline Pest Control. We've worked with them for 5+ years now, and they take…read morecare of a bunch of properties we manage and my own home. They're just the best. George and Kyle are our go-to guys - super friendly, super honest, and always quick to jump in when something creepy, crawly, or furry shows up. And trust me... we've had it all. Squirrels. Spiders. Bees (so many bees). Rodents. Random insects. Ants (like... an unreasonable amount of ants). And every single time, they handle it without making us feel crazy. They tell you exactly what you need, never oversell, show up fast, and their prices are totally fair. If you want a pest control team you can actually rely on and enjoy working with - Shoreline is it. Couldn't recommend them more!

We have used Shoreline for years and they do a great job. We use them for a basic bug spray…read moreservice, as well as once or twice a year to spray for ticks. It's nice to work with a local company, and their prices are very reasonable.

They did a good job. The vents are nice and clean and I don't smell any dust in the anymoreread more

The receptionist was very kind and helped me get an appointment scheduled quickly. Case came out…read moretoday and was very friendly, he answered all of our questions, was very respectful of our home, and made suggestions to help us in the future! I appreciate his quick work and all of the help! We will be calling again in the future for more services! Thank you!

We signed a contract but had a challenge getting them to adhere to the terms. The communication was…read morenot great. The work was good.

Update to my previous review of Hollandia Outdoors: May 2025: They removed the incompetent…read moreproject manager who did not listen to her customers. They hired a new Director of Sales, Scott Golin, and they have hired a whole new team of professionals who care about their customer's satisfaction. Scott reached out and offered to make things right with a free service of my choosing. I suggested installing 2 native pollinator plantings. He suggested a Button Bush and Diabolo Ninebark. His team installed them last week! I'm very optimistic that Hollandia Outdoors has redeemed themselves and will be the kind of company that I hired them for in 2021.

We had Oliver clean the carpets on the main level and lower level. He was so kind, extremely…read morecourteous and respectful, and quietly went about his job. Completely professional. And the carpets look so fresh! Thank you for a job well done!

We used to love KODA Carpet Cleaning. We've spent thousands of dollars with them. Not sure what…read morehappened, but appears they have gotten too big and have lost their "human element" as it relates to customer service. KODA Carpet Cleaning acquired Randy's Carpet Care. We had KODA Carpet Cleaning clean some carpets for ours toward the end of 2023. While the representative was cleaning, we mentioned that we had some gift certificates for Randy's Carpet Care that we needed to use. The representative told us not to use them, as they were in the process of acquiring Randy's Carpet Care, and he'd prefer that we used the certificates with them after they acquired Randy's. We explained they expired soon, and he said not to worry about the expiration date and they would honor them. Fast forward a year and KODA is refusing to honor the certificates. They then tried to tell us there was no way the employee would have known back then they were buying Randy's Carpet Care (which is 100% false -- he was in our kitchen when he told my wife and I this). He also told us how he used to date the owner's daughter and other things. Beyond frustrated with this company. We've always promoted them on Facebook when people are asking for suggestions with carpet cleaning, so it's sad this is how our relationship ended. It's important, though, that a company stand behind what their employees tell someone. You should be able to trust that. As a representative of the company, what the employee said should be honored.

Met Bill early December 2024. Had a brief conversation and he did exactly what he said he would…read moredo. His guy Trevor showed up on time and did a great job!

I live in Grand Haven Mi- not sure why yelp has my location as San Fran. I wish I lived there…read more Any way- the review- Showed up in March and gave us a quote for our entire front and backyard landscaping, adding concrete and installing an irrigation system. Says he will be done in 4 weeks. Showed up and did the clean-up and tree removal work and started on the irrigation. He sent us a bill for the cleanup and tree removal. We pay the bill. 2 weeks go by, and he is a no show. Called him and he claimed he was busy with other projects. Weeks later he says he can't do the concrete work. Ok -we had to scramble to find someone else. Weeks later he hasn't finished the irrigation for the front or back yard and my plants are arriving soon. He says he can't find a plumber to install the required backflow preventor. Ok- we find a plumber and get the backflow installed. He shows up and finishes the back yard irrigation, but not the front yard. He sends us a bill for the entire irrigation costs. We pay him for the back yard, less the cost of the backflow preventor. He sues us. We go to court and the Judge, obviously, sides with us. This guy is an asshole. Avoid at all cost!

They do a great job for us! We schedule with them every year. We highly recommend Northstar!read more

Came out right away and took care of our flea problem. Next time I won't waste my money on foggers…read moreand sprays. I'll call Northstar first! Highly recommended!!!