Zane was our original salesman and then Vernon Kevlar was our installer of vinyl tile in our…read morekitchen. Vernon did a wonderful job one our kitchen floor. He was very personable and arrived on time every day for our four day project. He did a great job on removing our ceramic tile and subfloor and installing the new subfloor then the vinyl tile and new stained baseboards which he let me stain as I wanted and then he installed. GREAT JOB, I would recommend him to anybody. Note: both the materials and the installation was a great value and quality.

Quoted a better price than the other place I checked, the crew showed up as scheduled and did a…read moregreat job, and were friendly and polite. Contract said they wouldn't dispose of our old carpet but they did take it away anyway - I didn't ask. The carpet replacement was much needed and it's performing well, it's been 3 months.

I was extremely unimpressed with Impressive Floors. After deciding to remodel our home in steps ,…read morewe wanted to redo flooring in both our upstairs and downstairs. We decided to go with a hometown shop, and I regret it. Not only did it take longer than they said it would take, the owner was extremely rude not only to me but to everyone around her. When I try to voice my concerns about the service she talked over me and would not listen.We still have flooring to do in our basement, but we are going with a different company this time.

We just completed an entire home renovation with the help of Impressive Floors. Heidi and the team…read morewent above and beyond my expectations of good customer service. Hours were spent selecting colors, flooring options and window treatments. The result was absolutely beautiful. All work was done professionally and promptly. I wholeheartedly recommend Impressive Floors to anyone wanting to renovate their home!

Be careful in dealing with this business! We ordered a bed,…read morechairs, and bookshelves. We told two salespeople that we needed to have the delivery men move the old bed from downstairs to upstairs. When the delivery men arrived they refused to move the bed because there was nothing in their notes about moving a bed. The salespeople never bothered to write it down! So the delivery guys said it would be $60, then $30, then $80 to move the bed. As they were leaving, one of the delivery men said, "If your dog comes near me and bites me, I'm going to kick it." They did come back to finish the delivery, but the owner of the company didn't have the professionalism to call us back! They also didn't know how to set up the new bed we purchased. After spending thousands of dollars on furniture there in the past; we will be buying from another furniture store.

I love Capparella's! Staff is great, they really listen to what you need and get excited about…read moreredecorating your space. I was given so many options to find the right fit, and didn't feel pressured at all. Ask for Cindy, she's fabulous. I bought a large Stein World bookcase on casters, a beautiful Bassett console, a gorgeous Norwalk ottoman, and a colorful Turkish-style rug. The delivery guys were very professional and careful with all the items. Cindy even came with the truck to see my room and help put everything together! We were so happy with the service, quality, and prices that we went back and got a bedroom set, too. When the bed set arrived, one of the side boards had a small issue, so they replaced it with a new one right away. Really can't say enough about Capparella's!