I have been a Gowen's customer for over 10 years. I followed a mechanic from shop to shop for…read morenearly 20 years. They've taken care of multiple cars from basic maintenance to custom work and all for totally reasonable prices. Now, they no longer want to work on the same cars they've helped me maintain for over a decade. If you want a strong, reliable, years-long relationship with a shop that can maintain your vehicles, I would look elsewhere.

Yesterday I posted a review based off an unforeseen breach in communication. The owner contacted me…read morethis morning explaining the miss understanding. Once explained along with one of our prior conversations it became clear that our prior conversation was strictly confidential, meaning our conversation was never conveyed to the rest of his team. In true business fashion a full refund was offered and instead of excepting it I chose to continue our business deal. This isn't about pricing it's about the respect and I respect that.

I took my Toyota to them. I informed them that my car would run, but cut out completely (including…read moreall lights etc) and then run again. I didn't tell them that I was having a difficult time getting stopped and that I was pressing hard on the brake. I also didn't tell them that my car would rev up when stopped sometimes. They figured it all out when I took my car in. My brake pads needed replaced, my spark plugs needed replaced, and my idol throttle needed cleaned. It all made perfect sense to me. The advisor was professional and I felt confident they were honest about the needed repairs. Good job!! I recommend Tri Star.

Great service, communicative staff and expert workmanship. Hats off to Mark and his staff at…read moreTriStar Auto especially Andrew. You can trust this group to take care of your needs at a great value in time and money.

I'm new to the Georgia area and went to Yelp to look for assistance for an auto repair this company…read moreis small, but dependable, a nd reliable. I gave them a hard time with my repair. They even came to tow my car back to their shop to evaluate that the issue was. Their prices are good.They are thorough with their work, and i'm even going back soon or another repair. I will say is that they need to update their payment systems to accept cards and maybe open half a day on weekends. Don't sleep on them, they do good work and trying to get their shop established

My 2012 Ford Escape had a leak. I was quoted $40.00 on the phone for the repair. It was a 40 minute…read moredrive. When we got there, the small office where the waiting room is was a towing company with a different name. I was charged $250.00! Not only was I charged a different price, I was not informed that they did not take cards!!! What a bad business practice.

My family has been customers of Smith Auto since shortly after moving to Fayetteville about 15…read moreyears ago. I've never doubted their honesty and capability to keep our vehicles working. My wife and I just moved a bit further away, but I'll still be making the extra drive to go where I know I can trust getting my vehicles maintained and repaired at a fair price.

Excellent. They had my car in and out as I requested. The problem with my auto was fixed to my…read morecomplete satisfaction and for considerably less than I anticipated.

The only honest car dealership. Upfront about issues and the potential downsides. Good insight on…read moredifferent options & what to look out for. Led me exactly to what I was looking for. The price is literally the lowest I've seen Thank you so much BMVW

The people are very nice to deal with and the prices are solid for the used cars. Keep in mind that…read moreit's a cash up front place so expect to pay in full like at an auction, or look for financing elsewhere which may be a hassle depending on your credit and age. MAJOR DRAWBACK: examine the vehicle front to back before signing the paperwork, unlike other car dealerships if you catch a serious problem after purchase you will be fully liable to fix it on your own dime. My car had a serious Crater in the windshield, right in my eyeline, that extended clearly to the inside of the window and already showed signs of webbing out, when I mentioned it the attendant said its just glue but when I got home to clean it I realized it's not, the big problem Is that it's quite dangerous and can easily shatter into my face. So now I have to replace the windshield on top of dropping tons of money on a new car. :(

Caveat emptor - Let the buyer Beware -This place is a joke! My car was transported via tow on…read moreSeptember 3, 2025. I submitted them with a photo via email of the light that initially came up on my dash Sep 5th. I kept calling the company for an update regarding my vehicle. After two weeks of little to no information a friend went to the location on Sept 18, 2025 to inquire about the vehicle status. It wasn't until then Sept 18th, approximately 2hrs later, that Kyler contacted me via phone and provided me with his/their "diagnosis." Ironically, it was exactly as what I informed them of via email. So my car has been sitting and unattended, and undiagnosed for 2 weeks. Meanwhile I could have someone a little more honest and transparent. Costing hundreds of dollars in Uber/Lyft bills. Today, I had it towed somewhere else. I noted on my receipt that I did not agree with the fees as they hadn't done anything. The guy at the counter says to me, make sure you send your car somewhere where they work on range rovers. No sh** , you guys didn't, but you never let me know that you couldn't. Instead you let my car sit for weeks. No communication, unprofessional, unreliable, and unpredictable. I wouldn't trust them!

Needed my transistor pulley replaced and they made a special effort to get it done by end of day…read more Great customer service.

Horrible!!! I was…read morereferred to Pro Touch Auto by CarShield, and my experience has been a nightmare. My car was towed to their shop and kept for over four months, only to return with new problems they caused, including a gas leak, missing undercarriage, and a turbo cover that was never replaced. I had to bring my car back several times for issues they created. My cover to my engine was left off and the under carriage cover was not place on properly and cause it to drag causing more problems. Despite claiming the work was under warranty, they refuse to honor it and will not return my calls. I have called from other phone numbers and the owner Justin answers and have lied to me several times that he'll get back to me and never does. My car not drivable and has been for months now due to the poor workmanship, missing parts, and total lack of accountability. This has caused me enormous stress, financial hardship, and frustration. I trusted them based on a CarShield referral, and the experience has been completely unprofessional and unacceptable. Avoid Pro Touch Auto in Fayetteville at all costs. I hate that I have to write this review and held back from doing so because I thought that Justin would do the right thing and fix the problem his shop created. I am totally disappointed and wouldn't wish this on my worst enemy!!!! Services General repairs & maintenance

Took our 2008 Tundra truck to get the air condition service.. he quoted us 1300 plus.. parts of…read morelabor.. we paid $800 up front for parts.. truck was there for over 2 months.. just took it out August 24th 2026.. air conditioner still does not work .. ask for our money back.. he said he'd give us our money back for our parts.. but only gave us $200 of the $800 he took from us.. Justin is a shyster and a liar and a manipulator .. don't take your car there cuz all you do is get the run around

Gone twice now, reasonable price and vehicle works great. Service was excellent and very polite.read more

Hoffman Tires didn't disappoint me either as my sister has been coming for years. Now that I'm in…read morethe area this will be my go to place. I came in for an oil change. I appreciate not only did they change my oil but also did a thorough inspection of the vehicle and brought to my attention a few things that will need repair in the near future so I can plan and budget for it. I appreciate this so I don't have any surprises or sudden car issues. Jason and JJ was provided OUTSTANDING customer service from warm friendly greeting, patiently explaining things I didn't understand, car ready on time as promise along with the reasonable price discussed when making the appointment. This will definitely be my new go to for my car care needs. HIGHLY recommend you give them try. They won't disappoint. P.S. nice clean bathroom as well which not the usual at automotive shops. Comfortable waiting room area as well.