Got one of the dreaded "you may have trees that need trimmed on your property" notices. Worked with…read moreAmber initially and submitted pictures etc and then Shay intervened because it was keeping me up at night. She had it approved in less than an hour and was extremely efficient in the process. I do appreciate her communication and efficiency. I have home and auto (several vehicles and my kids now do with them as well) I have never had to deal with a home claim and have had one deer incident with our truck but it's nice to know that if needed they take such good care of their customers. I always get companies that want to "give me an estimate" and as I tell them I have no reason to switch. I have not been disappointed with State Farm and Edmund Nelson (our prior agent) and now Luke Penning! I appreciate efficiency and being treated nicely. I recommend them!

Luke and his team are very friendly, helpful and knowledgeable. We recently met with Luke for a…read morepolicy review. It was a very relaxed process, we did not feel rushed or pressured in any way. He took the time to thoroughly explain our home and auto policies and answer any questions we had. The review was very informative. We now have a better overall understanding of our policies. It is refreshing to have an agent that wants to get to know his clients and their personal needs.

I had Erie insurance through the Tyson agency for close to a decade, starting with car and renter's…read moreand moving on to homeowner's. While I won't speak to the quality of the insurance itself, which had its pluses and minuses (I will say I was generally satisfied with it), I was always really impressed with the customer service at this agency. The employees, especially Michele, are pleasant to deal with and really go above and beyond to help resolve problems. I always feel like they're on my side. I have now moved out of state and started renting my property and they are assisting me with finding new insurance as a landlord. The people at the agency have been nothing but helpful and communicative in navigating a fairly tricky process. I will miss this agency, and I never thought I'd be saying that about an insurance agent!

Friendly, local personal service from Tricia and Christie. They've both been there for us for…read moretimely claims help and offer to shop for a better insurance quote to save us money. Definitely glad we gave Paragon a chance to earn our business.

when shopping for insurance, i told the representative Jessie I wanted to compare apples to apples…read more I wanted the same coverage I had before. she stated I had the same coverage with her State Farm agency. well she lied because the coverage I had previously covered us if a deer hit us less the deductible. We unfortunately got hit by another deer and of course State Farm is covering zero. They lie to get your business and each billing cycle the price of the policy went up in cost with no claims. Be careful when dealing with this outfit and make sure you read all the fine print because you can not trust them. I didn't read all the information because I trusted Jessie. Now I am paying out of pocket .

Absolutely love the friendly, always helpful staff! Fast and efficient service, never pushy, great…read moreproblem solvers!!

Very unhappy that after 20 plus years with Bossola Insurance in Cheswick that they would transfer…read moremy Erie Insurance policy without my permission or consent. When I called and asked them to transfer my home policy to another Erie agent, Rick Reid said no - not within a 50 mile radius of Cheswick. That's not the answer I wanted to hear, but expected from someone who specializes in Tractor Trailer insurance. Rest assured that if this happened to you - there is justice by calling Erie's customer service and asking for them to have the District Sales Manager intervene. The number is 1800-458-0811.

I have been extremely satisfied with the service and the responsiveness I receive at USA Insurance…read moreBrokers. Randy Nestor and crew are always there to answer my questions or requests and everything is done in a timely manner. I can't say enough about how well I am treated there.

Terrific trust company - highly recommended!…read more My trust has been well-managed by Aligned Partners Trust Co. for many years now. Friendly and always willing to go the extra mile, the competent employees there seem to really care about their customers.

While I think PA is NUTS for privatizing government-required services like car registration,…read moretitling and emissions -- given the private sector fattens their wallets by more than doubling the actual costs (while in other states the cost is the cost -- no fat), Jack Maggs is one of the least expensive options among the ones I called. Note that most don't publicly advertise their price, which seems to be part of the big hoax -- making it a lot of work to research a more viable option. But when I'm feeling scammed like PA makes me feel as a transplant who has lived in five other states, I do my homework. Jack Maggs was a bit lower than the one that claims to price match (but was closer so -- mileage saved). They were a ten spot or so lower than AAA if you pay in cash, and significantly less than the place right near Bridgeville Licensing. At $222 for a new title, registration and plate, the amount still caught me off guard but I was more comfortable knowing they were less greedy than some of there others -- and super fast and thorough with great customer service to boot, Bottom line: Stick with the one that balances great service with a competitive price. Oh, and write your dang legislators so they take the private middle people out of government required services so you aren't gouged so deeply and in such a regressive manner. Other states charge by the value of your car... which is progressive. Get on board with what's fair! [the rant continues] Also emissions -- many states have seen the impact of these wane, and again, this cost is regressive and, when it costs twice as much here as Philly, wtf is going on. Calling around I got a range of $38 to $107 so far, and no one bats an eye -- but you should. For a "cheap" city per internet research, the costs are mighty high compared to "expensive" states like WA that even the score with salaries that are higher and state income tax that is non-existent.

The location of Jack Maggs Agency is off the beaten path. Despite having an appointment, we had to…read morewait, only to find out we didn't have all the necessary paperwork. The services took too long to be completed.

Brandon Greene is amazing! I have worked with several different State Farm agents and he is by far…read morethe best. Prior to getting his own agency, Brandon was my preferred contact at my form agent's office. I could always count on him to answer my questions and get back to me in a timely fashion. When he began his own agency, I definitely noticed his absence. I struggled to get return calls and emails when I needed assistance. Even though he wasn't my agent, Brandon was available as a resource and gave me the help that I needed. When the opportunity presented itself for me to change agents, I jumped on it. Brandon is not only easily accessible, via email, phone, or text, but he is also very knowledgeable about the industry. In the rare event that he doesn't have the answer to my question, he always gets back to me within a few days. When I was involved in a minor accident and had to file a claim, Brandon reached out to make sure I was okay. He assisted me in reviewing my policy and made recommendations regarding my coverage. I'd recommend Brandon to anyone looking for a great and caring agent. He's the best!

Terrible. NEGLIGENT. We had been clients of this agency when it had a prior owner and came back…read morethinking the standard of service would be maintained when it changed hand to Brandon Greene. First of all, when we transferred our homeowners insurance back to State Farm, Brandon failed to make sure that we had the same coverage as our previous plan with a different agency. As a result, we were unaware that we didn't have a jewelry rider-and the worst case scenario happened: I lost my wedding ring and came to realize I didn't have it insured. Which was devastating. The SECOND problem occurred today when I found out that after the purchase of our new house this summer, Brandon Greene failed to remove our old house from the plan and thus we have been paying for insurance on a HOUSE WE NO LONGER OWN for almost 5 months. This agency is the most irresponsible service I have ever encountered. Needless to say, we have switched companies.