Bait and switch. Stay away. I went to take a look at a Chrysler Pacifica. The internet price was $27,739. Drove an hour and a half to see the vehicle. I expected a price increase due to tax, title and license (can't escape those), but the salesman gave me price that was thousands more; it included an extra warrantee, a policy that would pay off the note if the van was totaled, and an extra price for the dealer add-ons. I balked at this. The manager came by and said they could remove the extra warrantee and the policy, but could not remove the dealer add-ons, since they were on the van already. Long story short, they are selling this van for way more than the advertised price of $27,739. I found this to be deceptive. read more

seems like my husband and I were caught up in pretty much the same kinda situation most of these reviews are talking about. Ours went from wanting to trade my husbands truck in for him a newer truck to it ended up getting switched behind our backs and being my car that was currently there in service for the 9th time. at signing I find out I now do not have a car because it was in trade in completely opp of what we said we wanted. then after hours and hours of being there again they knew I was tired I was ready to go insisted we make a second purchase for me something and I clearly stated I will only do it if we can keep my payments around the same. again get back there to sign and instead of the 400 mark it was 900 something I throw my hands up stated I'm not doing that absolutely not!!! my husband and I both go outside to get away and the finance manager follows us out tells me to just take the care and think on it then goes in and comes back says oh we will just take money off the price to get payment down etc (8800)dollars. fast forward my trade in ended up costing me still making the payment on it while they have it listed for sale driving it around even driving it to Houston but do not pay it off, I was told by this finance manager 3 different times 1 he was going to over night payment to pay off, 2nd check was mailed for payoff, 3rd we are hand delivering it today 4 days later 3 days after 20 day pay off it gets paid, in the mean time on this 2nd vehicle he was trying to get a deal on he is hounding me for a down payment I said I'm sorry after having to make a vehicle payment on a vehicle I don't have I can't afford it, he gets very aggressive through text threatens to come get the vehicle calls my husband leaving him a voicemail saying he doesn't know whats wrong with me all he was trying to do is help etc my husband calls him and they discuss maybe this isn't a good idea to do a second vehicle if it's not to late we will drop it off he said you can bring it back it's not a finalized deal, so that's what we did. 1 week after dropping it off they finalize it I get a notification a vehicle has been added to my credit here I no longer have!! my husband calls again and explains to a different manager they claim that original manager was fired and they didn't know any of this was going on, next day I get a very nasty text from fired manager calling me every name in the book from the C word to the B word, cussing me out threatening me he hopes the worst happens to me calling me fat etc. so now I am without a vehicle but did have a 2025 and total mess on my hands. needless to say I would say the same as others stay away! read more

Mike Terry Chevrolet GMC - Attached is the text message I received! I couldn't believe my eyes. - Car Dealers Near Me - Mexia, Texas

Stay far away. Sold me a corvette which had its engine replaced and never disclosed it. Then turned their heads when I brought it to their attention. Go somewhere else they are dishonest dealerships read more

I took 3 friends there and all were going to purchase a car. Jessie in sales cussed me because I stopped him from trying to push a bad deal. I will never go there again. I reccomend Mike Terry Ford as a great dealer and service there is the best .I would advise to never go the Chevrolet dealer in Mexia. read more

Just to give a review I had to select a star, but I must say the worse service, they don't stand by their word. They don't care about customer satisfaction, they lie about no mechanic, short staffed, I'm embarrassed to have bought from there. I've always believed buy in town to keep business in town growing but not for this Dealership. read more

Absolute garbage. Harassing phone calls even after calling multiple times to stop. A total of 19 in one day. Kept increasing the amount to put down changes everyday. read more

One of the worst car dealers I have ever been to. Online they said $36K for the car I wanted. They did not give it to me for that. He said it was because of the TT&L. They yo-yo'd us too for almost 5 hours. "Sign this & that" also "almost there" and "working on financing" what about this and that, etc. At the 3rd hour mark they new we are tired and hungry and willing to do anything to be done I told them we were going to go eat with my mother in law. They said just take the car. I said no, I just wanted to take my truck and go and think. He insisted that we wait and do financing. We sign all the paperwork and the very last document in the financing was over $7000 above what we agreed on due to the EASY CARE he said that was a great deal on warranty for the rims, tires, keys etc. (BULLSHIT) Then the payments were crazy high. so by the time he promised the moon and said we could refinance in 6 months we just signed and left in the car. The catch... No the Easy care is a joke. It is 7k worth of BS and the car wound up being 55k not 39k at the end. YES he snuck that one in on me when I didn't leave with the paperwork and got it later. Also my son bought one the next day and the car fax was not shown and when I asked him what happened to the front end he shrugged and said it was just a scuff... NO IT WAS WRECKED. So his car was not worth what he paid for it. What should have been a good experience was a shit one. So he tried to trade it in and was presented with the car fax and that is how he found out that it was in a wreck. They are shady and underhanded. I called and emailed and no return call. IDK what the deal is there. read more

very deceitful ful! false advertisement on Carguru.com. prices on Carguru are NOT price of vehicle. they add additional charges for tiny, nitrogen, and maintenance packages that are NOT negotiable on ALL their vehicles! Bait Trap Dealer! read more

Bought vehicle on 7/16/2024. Was told could pick it up next day. Didnt happen. Called back on 18th was told had a recall needed fixed. Was told service dept. was going to drive it to Kia dealer in Waco first thing in morning. Called at 3:00pm next day vehicle had not left lot yet was told waiting on driver to get back and he would take it there still. have had to reschedule 1 doctor appointment already with another one coming Monday. Same old case of Dealership flip flopping along. Hard to recomend places like this. read more

I would give a zero if allowed. What a sh!tshow! I've been a long time GMC owner, 4 cars/trucks. I was over a barrel at the end of a lease, went to Mike Terry in Mexia to buy a truck. First, they wouldn't negotiate the price. In fact, the general manager would not budge one penny and begrudgingly gave the GM Military Discount. He sent me over to the finance office blind to any details of the "sale." I had no idea of price or interest rates - I walked out! At this point he decided to "call in a favor" to lower the rate. I only agreed because I needed a vehicle. He then promised the truck would be ready on Monday. No, he did not keep that promise - not ready until Tuesday night - "other priorities." When I did pick-up my truck, they handed me the keys and walked away. They are supposed to set up your OnStar account to ensure it works - NOPE, not Mike Terry. Been fighting with OnStar to get it set up correctly. I have disabled veteran plates, that were to be transferred to the new truck, I told him that (several times). He said "no problem, we do this all the time", they even took a photo copy of the plates for the transfer. Get a call to come pick up my plates, you probably guessed it, they didn't transfer my plates. Chris, another manager, said they would have to take the plates back to the DMV. Got screwed on the price, zero customer service, and I get to do the dealership's job to fix all their screwups! I will never by GM again! read more

One of the shadiest dealers I have ever been to. Online they offered $500 off any vehicle, I had to insist on it in order to get it. They did not give me the trade in value I was quoted. They yo-yo'd us for almost six hours. "Sign this" "almost there" "working on financing" etc. At the 6 hour mark they know we are tired and hungry and willing to do anything to be done, We sign all the paperwork and the very last document is the financing. It was over $6000 above what we agreed on. I knew what our agreed amount was and tax and license and fees should have been $1500 ish. They tried to sneak in a "Mike Terry" package for over $4000 that added very little value to the car if any. That affected our rate and taxes and everything. I had to walk out and then threaten to walk out a second time before they removed the package and made the price what it was supposed to be. Worst car buying experience ever and I have bought and driven a lot of cars. If I could give less than one star I would. They advertise a great price and don't tell you until you are vested in the deal that isn't the real price. Tell me up front so I can negotiate and don't waist my entire day. Never going back. I hope you don't go there and experience the same thing. It looked like the other people there were experiencing the same thing I was. read more