Came here to renew my license plate registration sticker and my drivers license. As soon as I checked in, I went to the window immediately to get assisted. No waiting in line or waiting for my number to be called. Everything was taken care of right then and there. Took my vision test which you take right in the machine beside me. She told me to read line five and there are 3 sets of letters(4 each). Then she confirmed my information and had my sign into the machine and check it out. Afterwards I paid with her my new sticker. And she took my pic for my license and let me confirm it was ok. Everything was so quick and systematic and friendly. read more

Mike Fasano - Departments of Motor Vehicles Near Me - Lutz, Florida

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Always a great experience there. the last 8 years using this location have bin great. In and out without any drama. I moved back last year from Chicago and it was easy to with back all my information. Thanks read more

i'm 45 years I've been driving since I was 17 and in my life This is the best DMV I've ever been to and gone to for the past 16 years. The service is like a five star resort and the speed is like Chick-fil-A. They have the best to support your needs. read more

It was a short wait. Stephanie helped us. She very knowledgeable. We were very grateful to her.

Very professional and helpful staff. Waiting times vary but the overall experience was great.

This was the fastest I had ever been to a DMV in and out within 20 minutes. Everybody was super friendly already passed on this information to all of my friends and family. This is place is a must to go when you wanna be Trent right and not wait all day! Thank you! read more

Super efficient and quick. The line was long on a Saturday morning, as they only serve pasco county residents on a first come-first serve basis. They open at 0830. I received my ticket at 0833, was seen at the license photo section at 0841, then got called to the other window to finish my transactions within 5 minutes. Christopher was thorough and got down to business. I was out the door at 0858. Impressed!! read more

Mike Fasano - Saturday morning line at 0820 - Departments of Motor Vehicles Near Me - Lutz, Florida

my daughter and granddaughter came here and this stupid ass man failed her driving test and didn't even say why. we been sittin' out here in the heat for 4 and a half hours and feel like they was skipping over her. honestly feel like it was 'cause she black. of course they passed the white people. whole thing felt real unfair. DO NOT COME UNLESS YOU WHITE read more

Live right on the border between Pasco and Hillsborough county. Will always go to Pasco for license help. They know what they are doing, and always give the same answer. Hillsborough on the other hand tells you one thing on the phone, after you wait in line for two hours they say that's not true. read more

My husband and I just moved here from California and dreaded coming to the DMV. Our experiences with CA we're never pleasant. Everyone is treated like cattle there. We were soooo delighted when we came in and were very pleasantly greeted and directed by a kindly gentleman to the receptionist. She too, was very kind as she asked what we needed today. She handed us our serving ticket and we barely sat down before we were already called up to take care of things. These delightful folks obviously really love their jobs. All of them were exemplary in professionalism; very thorough and attentive to every detail. Our situation was a bit unique so I came back the next day to finish up but I give a big hug and shout out to Alexis, Amber, Wendy and Supervisor Chris. Thank you all for your diligence, kindness and patience. We were very warmly welcomed to Florida! I very nearly cried as I was leaving for the genuineness of these true servants of the state. read more

One of the best experiences I've had so far! Office opened at 8:30am and I got there at 8:10am. Line already had 50 people so I was a bit discouraged. One the office opened it took about ten minutes to get to the front door. My temp was checked, I told what I was there for, got a number, gave them my cell number and waited in the car. I got a text that my number was about to be called so I went in. 15 minutes later my number was called. I got what I needed and everything went fine.Every employee that I was in contact with it was really professional and friendly. I couldn't have asked for a better experience. The wait time was a little lengthy but that's expected for Monday morning. Overall, I'm completely satisfied with the service I received. read more

I came in here to renew my car registration. I expected to wait half an hour to an hour. 7 mins later they called my number, I paid my registration and I was out the door! The staff was extremely friendly. The place is huge and very clean. They have done a great job at this location in Compark 75 business plaza, they seem to be very efficient and they have a lot of people working which makes things go quicker. read more

I decided to get my ID renewed here because getting it done in Miami would have taken 2 to 3 hours. I was expecting to take maybe an hour, but boy was I surprised, when I was in and out the door in 25 mins. I waited about 13 mins before I was called to a counter, and with all the required documents in order, I was quickly ushered to take a new picture, and then an ID was presented within a few mins. The whole ordeal was so painless that I'm glad I chose to get this done here than do it back in Miami. The staff were all really nice, helping me quickly even when I wasn't sure if they'd renew my license there, and clarifying without a negative attitude what I needed for the renewal. Overall, a very pleasant experience and definitely recommended! read more

We just got back from spending hours at the Dade City Tax Collectors office with all of our documents to register a vehicle purchase and transfer plates. I have some comments and suggestions. We checked in and sat down to wait for about an hour and 20 minutes until we were called to Pam's desk, a rather inexperienced and frumpy dressed individual who promptly examined the title we brought and felt she saw a scribble in the odometer record and told us she would loose her job if she accepted any title w a scribble in. ( it was very obvious what the numbers read). Why couldn't the check in person overlooked the documents and said, "this won't work?" Instead of wasting everyone's time. Pam then called her manager over, Chris, who felt like he had to support her.... And told us to bring back some other paperwork to ascertain the odometer reading another day. Preferably not a Monday or Friday. Wasted hours, wasted a whole bunch of time.... And lack of helpfulness or courtesy. Mike Fasano.... People need training beyond numbers. This young lady needs some intensive customer service training as does her manager Chris. People are not just "Numbers". Your people and processes need attention. I would not hire these folks to be greeters at big box stores!!! read more

Waste of your time. Was there from 9am - 1pm. Workers won't do title registration with original title, FL insurance, Pasco driver license. Require bill of sale AND ORIGINAL odometer statement when the the worker INSPECTED the car and wrote down the mileage herself... They won't take the copy odometer statement. I had to come twice and STILL they won't process the transaction. What do you think they gain from that power play except to lose my business and time!?!? I did business with them for over 6 years and send them more businesses from family and friends. Their services just went downhill pretty fast!!! BTW... yelp scam me for $88 and my insurance agent over $200 for advertising. The only reason I post here is because their reviews come up with iPhone users. There is nowhere to review yelp. read more

It's awesome but I got an ID for my bank account but it's less than a minute of waiting! I'm pretty impressed with Pasco County Tax Collector So when I come in by 4:31 and i talk about the ID for a couple minutes. The only reason why I like Wesley chapel is because tax collector is a little closer to my house so I just came home from my school by 3:20pm and came in my mom's car in 3:21 it's really short then. read more

Moving from NY to FL has never been more of a breeze. The comparison is unbelievable. First of all, being from NY I expected to wait at least an hour just to be called, and wait at least 2-3 hours to complete everything. I am blown away that I was out of here within 35 minutes. Now don't get me wrong I know NY is busier, but this place was not dead either. There was a good amount of people there. I still had to take a ticket and wait but I completed all paperwork and got my license in that time frame. Every single person that helped me was extremely sweet and very knowledgeable with the questions I had. They told me exactly what I need and how to do so. It is a little secluded off of SR54, but there's plenty of parking and plenty of people inside to help you! I brought my coffee in and they politely explained I couldn't have drinks, which was no big deal. Before I offered to bring it back to my car, the security officer at the door said he could hold it up front for me, and that I could just pick it up on my way out without having to leave the building. So nice! Best experience I've ever had at a DMV! I would highly recommend this location, simply for the people that work there. Nicest people I've ever met at a DMV! I'll definitely be going back to this location if I ever need anything in the future! read more

This is the short version of my experience here.... I decided to stop here to have only a motorcycle endorsement added to my Florida drivers license( No other changes). What a disaster this turned out to be! They hand out comment cards looking to improve....How about just adding the endorsement and not worrying why my residential address is different than my mailing address and how many vehicles I personally own. My drivers license was fine until I stopped here for something simple. The clerk charged me for an address change I did not request, and her supervisor will not speak to you to solve any issue. Do yourself a favor....Go elsewhere to save yourself the headache. Thanks Mike Fasano for the extra charge!! read more

The place is fast and clean. The employees are pretty rude though. Honestly I'd rather wait an hour and interact with decent people.

Mike Fasano always gets things done. We have called him for at least 3 occasions when a can-do spirit was required. He follows up like I wish more people would do. He seems to take on mistakes that happen to citizens as an opportunity, something I used to inspire workers with in my career. Like a dog with a bone he takes an issue to FIXED. His stamp of success is on it. I am a Democrat, but I would vote for this man! read more

If you know there is an increase in the number of concealed carry permit applications then staff your facility accordingly. The wait is outrageous. Tax dollars well spent read more

Courteous employees and very knowledgeable. Everyone hates getting licenses and paying taxes. But at least this office was pleasant to deal with. read more

We just moved here from NH and all the paperwork was finally gathered to get Florida licenses and plates. Fearing the worse for DMV's back North was quickly erased upon entering the place. Front desk ladies were polite, friendly and quick to get us set up for license pictures! That was easy!! And I dealt with Sewar, sorry if that's wrong but she is from Egypt and I forgot the spelling but she was Truly Amazing!! Super helpful, polite, funny and we kept a Great conversation while doing the long, tedious paperwork. Man that was pretty fast and a easy experience!!!! My wife had Stephanie and she was also quite Amazing!! The 2 ladies made this so much painless than we expected!!! Can't thank them and the collector office Enough for all the help!! Go Here when you need to, trust me!!!! read more

This location has a very friendly and helpful staff. Very clean and efficient service. I was in and out in less than 30 min for my DL address change and eye exam. Maria was very nice and moved the process along quickly. Definitely recommend this DMV. A+ read more

Very fast service! People were friendly and courteous. Coming from up north were most county employees are lazy and tired of doing their jobs, I found the service quite impressive. read more

the fat asshole who does the drivers tests should be fired. he was rude, he was ignorant, and downright wrong. i will NEVER be returning. i'm giving this shithole a 1 star because 0 isn't an option. i give this place negative stars. everyone that i talked to there was an asshole. if u hate your job so much then quit...don't take it out on everyone else. he told me to take a left at the stop sign so when i pull up to it i make a complete stop check to see no cars are coming then start to turn left and a truck starts coming from the right after i'm already turning left and it was still a large distance away. he yells at me to stop and so i do and the truck passes. he makes me park the car in a random parking spot and tells me i failed. i was completely astonished. this man is a complete ass. i encourage others to find another dmv because this place was trash. read more

Do NOT renew your tags online. They charge $19.95 for online processing. What a rip off. So disappointed in this charge.

This is the best DMV by far. We went there we got a number and before we sat down we were called up. The customer service were very friendly Quick. read more

Upon, entering the Pasco Co. DMV, my Wife and I were met with cheerful courtesy for assistance, in initial processing. I am 100% DAV transferring residence and vehicles from South Dakota to Florida. The skillful care and short wait was astounding to San Diego, CA our original home. We were transferred to "Seham," to process all necessary forms licenses and distribution of the license plate. Seham, was exceptional in her care, skill and making our experience outstanding. Your facility, made our day! You never know who you touch in life, thank-you for making our day! read more

Amazing!! This DMV is nothing but the BEST! We all know how cray some dmv offices tend to get by WOW the atmosphere at this location is beyond satisfactory! Amazing attention to details, great attention to the customer, clean, organized, fast service, amazing quality of customer service!!!! Absolute great!!!! Thank you all the staff members for making this location amazing to go to!! Keep up the good work! read more

I've always received outstanding service form the Pasco County Tax Collector's office. Whether in person or on the phone, they are polite, professional, and define efficiency for other public services. Kudos to each and every one of you who do such a wonderful job. read more

Everyone there was amazing but there was only one specific problem about one certain person. I was there for a road test and the instructor that came was pretty rude: first when he got into the car, he adjusted the AC on BOTH sides (driver and passenger) to the lowest setting and put it on full blast; the window was wide open too; he didn't even bother closing it before blasting the AC. Then I performed a maneuver according to him where I failed to yield. There was a clear stop line and sign for both sides and I arrived there first at the intersection; i proceed to go as the other car 1. Was moving slowly constantly, 2. had a stop, and 3. I arrived first. Later, when reviewing the details, I was told by him that the thick white line (next to stop signs) does not mean to stop and so the truck would be going before me, EVEN THOUGH THERE WAS A SOLID THICK WHITE LINE; Unless i was taught wrong by the FLVS and that it does not mean stop:/. I was super confused and so when I went to pay, I tried to dispute it and i asked the people and they said yes I am right about it meaning stop but since they were not there they could not do anything, and the instructors are experienced to be testing people (which apparently not cz he didn't know the stop line and it's use, (they were definitely defending their coworkers, which is understandable). I even saw another review on google about this same guy who had confusing reasons why for failing and playing with the AC control. read more

Friendly & Fast Service for a brand new FL License. For a new lcense, check & make sure you bring all necessary documents - Fl follows the point system required by Homeland Security. read more

I gave this DMV three stars, because when I walked in I was greeted by a very nice, very helpful person named Eddie. Eddie directed me to someone that could help me with what I came in for. I simply came in to get a blank for my mother who is in the military and couldn't make it to the DMV in time after work to get the form. If Eddie was not there I would have given this DMV one star. The women who assisted me was extremely rude and snappy. I wasn't sure exactly what the form was called so I was describing it to her exactly as I should. She kept cutting me off while I was talking and telling me I can't have the form and talking to me like I'm stupid. Telling me I can't have the form because my mom wasn't there. After I told her multiple times it's a blank form. She finally realized what I was talking about after she stopped cutting me off while I was talking. I was trying to tell her what the form was needed for so she could understand. She gave me the form. I thanked Eddie because he was still being helpful throughout the process. But I did not thank her. read more