Three staff that helped me were very friendly and respectful at finding a solution for me. I want…read morethem involved in my future plumbing projects.

From the owner: Pettitt Plumbing, Heating and Air Conditioning specialize in plumbing, heating and cooling…read moresolutions for new and existing construction in both residential and commercial projects and we serve the Norfolk NE and surrounding area.Let us show you the Pettitt difference.Also servingAlbionbrBattle CreekbrBloomfieldbrCedar RapidsbrElginbrHartingtonbrMadisonbrMeadow GrovebrNeighbrO'NeillbrPiercebrPlainviewbrRandolphbrStantonbrTildenPettitt Plumbing, Heating and Air Conditioning, Inc. began serving the Norfolk area in the early 1950's. Lee Pettitt took over the family business as a one-man operation in 1955 to continue to provide quality service to NE Nebraska.Today, Pettitt Plumbing, Heating and Air Conditioning, Inc. remains family owned and operated by Lee's son Ron Pettitt and son-in-law Dale Primose, Jr. Along with their crew, Ron and Dale are committed to providing the Norfolk area with quality products and exceptional service.Our team of experts specialize in meeting your plumbing needs big and small. From water and sewer installation for a new construction to a leaky faucet replacement... we give prompt and exceptional service.Our plumbing services include-new water and sewer installationbr-installation of showers, tubs, whirlpools,kitchen sinks, and bathroom lavatoriesbr-fixture replacementbr-water softener installation and salt deliverybr-water heater replacementbr-minor repairs including but not limited tobrsmall leaks, plugged stools etc.Pettitt Plumbing, Heating and A...

The only company that will ever work on my furnace! Honest, fair, and they actually fix the problem…read moreinstead of trying to sell a new furnace!

We were having some issues with our fireplace. I felt like cold air was escaping through the vents…read moreand making it pretty chilly in the living room, so we gave them a call to have them come and check out; maybe give us a little insight as to what we were doing wrong! My husband and I were out of town so my mother was there with our child. They were punctual and the service technician was knowledgeable and friendly. We came to find out that the wind would be expected due to the position and direction of the fireplace. The tech cleaned out the bottom of the fireplace a bit, and they were there for about an hour. About a week later I received a bill in the mail for $324. What? Must be a mistake. I read through the details; We were charged for 4 hours of labor, plus a mileage fee. Definitely a mistake. So, I gave them a call. The woman I spoke to was very pleasant and seemed just as confused as I was. I explained to her that the tech was her for 1 hour at the most, and that they also had a job about 12 miles from where we live, so mileage should probably be divided? She proceeded to become not as pleasant toward the end of the conversation. She said she would speak with the service tech and get back to me. I never heard back from them, and received a 'discounted' bill in the mail. They discounted their charge per hour, and cut the mileage charge in half, since I would be splitting it would the other customer. I was still not satisfied I guess. It was unclear to me as to why I was being charged for FOUR hours of labor when the tech was here for ONE hour. I understand that we live about 45 miles from their place of business, so I did come to find that they begin charging from the time they leave the office. But then I am also charged a mileage fee? This may be something you want to let a customer know before they make the trip. The final bill was discounted to $224. When I called back again, still unclear as to what I was being charged for exactly (no repairs were made to my fireplace; my living room is still an ice box), they were EXTREMELY rude, made me feel like an idiot; like I wasn't understanding something. I understood completely. Then they said that they bill was extremely past due and they would not discuss the issue any further. Well, maybe if they could have answered a simple question we wouldn't be this far down the road. They get paid full service price while driving and also tack on a mileage charge, and are able to charge me for 4 mystical hours that did not happen. It would have made sense if I paid for 1 1/2 hours (driving time) plus the hour they were here. I still wouldn't have liked it, but I would have at least been able to wrap my brain around the ridiculous idea. They charge for the entire day their guys are out; and that's that. On a lighter note (just incase that tech just so happens to read this), I was told that you were VERY polite and very professional. My mother told me that you even put up with my toddler bothering you the ENTIRE time, and I appreciate it very much. You can come back anytime as a job on the side!

Dave takes advantage of everyone (customers, employees, suppliers). I worked for him for a few…read moremonths years back. He pays his employees $10.00 an hour while charging $65/plus an hour to his customers. Dave instructs employees to work steady but slow for safety. This equates to much larger labor bills for the customer. He charged a customer $600.00 for use of a backhoe for 10 minutes! He instructs his employees to drive 35 mph to and from worksites regardless of speed limits. I just passed one of his trucks last week - I wonder who the poor customer was paying that $65/hr (labor) drive at 30 mph in a 60 mph zone! Don't be surprised if his workers show up at 8 am, disappear at 9 am and don't return to 4 pm! Guess who pays for that??? Avoid this guy and his family company. He is getting close retirement and gouging everyone!

I was just online and noticed Johnson's had a terrible review. I would just like to say that in our…read moreexperience all of the people who have worked with us, have been kind, considerate, happy, timely workers. I had a very messy toilet replaced, and the sweet guys who came to replace it didn't flinch, they cleaned up their mess, and what I considered mine too. We had some plumbing freeze and burst in a rental house, and these guys have made trip after trip out to fix things, without complaint, or over charging for time, materials or charging too much for fuel. They've even called to make sure if we wanted to bring in our own faucets, or purchase theirs. Some companies would automatically just put theirs in. The new toilet we had put in was a raised one for my disabled mother. We purchased it from them, and felt that the quality was far better then what we would have ended up with anywhere else. In our experience this is a very reliable company, and I would remind people that you get what you pay for. We have used other companies in the past and not always been satisfied, we have stuck with Johnson's because in the long run, their work stands up and their employees have great attitudes.

I can't say enough good things about this plumber. In a world where it's hard to find people who…read moreare truly honest and dependable, he absolutely stands out. From the start, he was clear, straightforward, and completely true to his word. No surprises, no upselling, just honest work and real integrity. What impressed me most was how far he went beyond what was expected. He took the time to make sure everything was done right, explained things clearly, and treated the job like it was his own home. It's rare to find someone who combines skill, work ethic, and character the way he does. If you're looking for a plumber you can trust completely, this is your guy.