My service dog Gunner loves going here to be groomed, which says volumes. They do an amazing job.read more

I had never been here before, but the previous owner of my new-to-me (kind of foster care dog to…read morestart but she's with us for good, now) dog had recommended this shop, though she couldn't remember the name or exact location. Yelp had outdated info for the address, so we have that fixed now. So today, I brought our big girl in for a nail clip, and Apryle (unique spelling for "April", but that's what the sign said!) just plopped right down and lovingly picked up each paw and got the nails clipped with no barking or yipping or discomfort (our dog is getting up there in years and has hip issues.). So I hope to check in more frequently and upgrade the review as I try other services.

Very patient and kind to my dog. He doesn't look friendly, but he is and he loves it there! I had…read moreto wait past his check-in time due to the one family in office at a time rule, the young lady came to apologize a few times. I understood why I couldn't walk in. But, I appreciated the excellent customer service that she displayed.

We paid full price for only the top of our cats back to get shaved after 15 minutes of dropping her…read moreoff.

this pet store was hot, the animals had no water and the fish tanks had a lot of algae. the smell…read morewas pretty strong and it's sad to see other walks of life living in those conditions. this pet store visit will not go unnoticed.

I feel so bad for the animals kept here. The cages are full of poop and it smells horrible. Many of…read morethe animals are crammed in cages that are too small and others are shoved in a cage with multiple other animals. I even heard an employee mention a bunny had been vomiting blood. This place needs shut down badly.

Great shop with friendly staff! It's clean and stocked. They have a decent amount of pet supplies,…read moreand plenty of high quality pet food brands.

I have to say.....I have been literally blown away by this place. I have had dogs for years and…read morenever went in...thinking that there was no way that I could get a better value than the big box stores. We started going about a year ago when we got our new puppy. We had a terrible time with him and his allergies. He has some crazy food allergies, and these people were so nice in helping us figure out what worked for him. They even let us try food....and if it didn't work, we could bring back the partial bag for a full refund......I was shocked! We finally got him.....with the help of the great staff....on a good food that works for him. They are priced competitively with the bigger stores, but what you get here that you won't at other places is the service. Also, they have a program that if you buy 12 bags of food, the 13th is free. Again, I can't say enough good things about this place.....Porkchop thanks you guys!

Clean, great grooming experience. Groomer called with questions. My dog was matted. I gave her…read morepermission to shave him down. She left his beard and trimmed his head. He looks great.

From the owner: Your neighborhood Pet Supplies Plus has everything you need for your furry, scaly and feathery…read morefriends. Our shelves are stocked with the right products, including a wide selection of natural and made in the USA products. Easily find all their favorites at prices you love, whether you shop with us in store or online using free curbside pickup or same-day delivery. As the nation's largest independent pet store with 600 locations and counting, we make shopping local simple.

Terrible Customer Service Made an appointment to get our…read moredog washed with the self service and we had a horrible experience. We got there and the girl disappeared to what we assume was to clean the room. Customers came in and no one would help them until a girl came from the back and checked a lady out but LITERALLY ran back to the back instead of talking to us. We waited for 20 minutes without anyone saying a word. Once the girl finally came out of the wash room, she didn't make eye contact or say anything to us. My husband finally went back and asked what was taking so long and she said that it wasn't her fault. She then went back to the room without helping us. We then left without being able to wash our dog. Horrible experienc.e. They need to hire staff that has an understanding of how important customer service is to running a successful business.

Excellent spot with amazing staff!! They have some good reward programs too. And they also…read moresometimes have clearance items which is always nice, but the staff is the best part of my visits here.