I'll start by saying the rentals are pretty well as advertised. Mostly. Units are all new within the past 5 years or so. Some units in Hunters Ridge are on very steep hills or, worse, an unpaved road they struggle to maintain due to constant wash-outs.
I've rented twice from Midwest. First was a 2 bedroom duplex, 2010-11. Unit was as pictured and I was rather pleased, overall.
Second experience was 2015-16 in a one bedroom, furnished apartment. Again, no complaints with the unit and nicely furnished.
Maintenance is fairly quick to handle minor issues when needed. Office staff is friendly.
Biggest complaint and reason for the lack of stars is in how they handle business when you move out. Don't expect much of a deposit back, even if left spotless. $30 re-key charge, $50 carpet cleaning, another $124 for "vacant unit clean." Other miscellaneous charges and total, they withheld nearly $250 of my $300 deposit.
My first experience with Midwest also included odd expenses deducted from the deposit. I recall being charged for a replacement of a set of blinds that I know nothing was wrong with when I had left.
Recommendation - Anyone renting from Midwest, request an in-person walk through upon departure. They will rip you off if you leave without settling those charges while there.
Otherwise, the rentals themselves really are nice for the area so I wouldn't tell anyone to avoid Midwest. Simply know you aren't likely to get a significant return on your deposit; an experience I have not had in any other rental I have occupied. read more