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    Middle Falls Self Storage

    5.0 (1 review)

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    11 years ago

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    Prime Storage

    Prime Storage

    (1 review)

    I got a $128.00 unit through prime storage to hold my stuff as I was in the process of moving. Due…read moreto the lack of security at the unit site, I left my lock on the unit even after moving my stuff out as I was afraid people would tamper with my unit. There are beer cans scattered in the wooded area behind the unit and it's often poorly lit so being a young female I refused to go to the unit alone to begin with. The day I was supposed to be out, I had a medical emergency in Syracuse, which I informed them of, and told them I would race back to the unit to get the lock off. When I did it was too late and they threatened sending my bill to collections for being a day late for a unit I was no longer using. I paid the bill just to find that they were renting out the unit, I PAID FOR, and there was a new lock on it. I would never recommend this company for storage. i never received a notice that they were renting out my unit either. I drove up and found another lock on my unit that I paid a full months worth of rent for. I did not get reimbursed for the rent either. I tried leaving a review on their website but apparently they only show the good ones.

    From the owner: At Prime Storage, we know that behind every door is a story, and we want to be a part of yours…read more We're here to provide solutions to meet your individual needs. Whether you're moving or renovating, own a business and need space for inventory or seasonal equipment, packing up your college dorm for summer, or looking to store your classic or seasonal car, RV, or boat, Prime Storage has self storage units of different sizes that work for you, your budget AND your schedule.

    Mabey's Moving & Storage

    Mabey's Moving & Storage

    (33 reviews)

    Mabey's handled our move from upstate NY to California. Everything went perfectly at the move out…read morepart of the process and the office staff were wonderful to work with. We had to leave our stuff in storage in NYS for 8 months due to Covid restrictions and Mabey's made this easy to do. Pricing for our move was quite reasonable. Helpful hint: The packing crew should absolutely number each box with a sharpie and record how many boxes in total are being shipped. We have the unsettling feeling at least one box got left behind in NYS. So 4 stars not 5.

    Horrible experience. Before my move in 2021, the Maybe's Movers assured me they had never had…read moreproblems with damaged furniture and talked me out of adding extra insurance coverage. That turned out to be a huge mistake. The movers arrived and didn't speak to me or even made eye contact. When my furniture was delivered, I was shocked by the amount of damage. Several pieces of solid cherry furniture had dents, scratches, and gouges, and it appeared that little or nothing had been properly secured inside the truck. They broke a large umbrella holder and tossed it in the snow without telling me. They also damaged walls and put dents in my expensive front door while moving furniture through the house. My floor safe worked perfectly before the move, but afterward I had to destroy it just to get it open. They never explained why they refused to move a large computer desk or my matching Queen Anne recliners. They also failed to reconnect my convertible bed, leaving wires hanging out everywhere. Over the years I spoke with and emailed multiple employees, completed forms, and submitted photos multiple times. Each time I was told to resubmit documentation, and then I would hear nothing back. To this day I have not been reimbursed for any of the damages, which would supposedly be based on weight. This is by far the worst moving company I have ever dealt with. I would strongly caution anyone considering using them.

    Middle Falls Self Storage - selfstorage - Updated May 2026

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