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Midas

1.9 (114 reviews)
Closed 7:30 am - 5:00 pm

Services - Midas

Auto maintenance

Oil changes

Auto wheel alignment

14 More Services

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto wheel and tire repair

Routine automotive maintenance

Tire balancing

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Midas Photos

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Recommended Reviews - Midas

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Sueaen D.

Scammers, literally don't disclose that they'll charge for a warranty on brakes that you didn't ask; they'll say that they waived your evaluation/inspection fee then bill you an extra hour for labor. They broke not 1 but 2 of my tire lock keys (I had 2 sets, 1 on and a spare set) and didn't tell me after replacing my front brakes. I later discovered they were broken when I went to take my car to the dealership for rear brakes and saw that both keys were broken. The manger Andre proceeded to get disrespectful with me on the phone and tired to place blame on the dealership which hadn't even touched my vehicle. He claimed the his shop didn't damage the key despite being the only shop to work on my vehicle in the past 6 months. He offered no immediate resolution, I had to call multiple times and then was told I would have to drop off my vehicle and wait several hours for them to extract the locks (5 lugs) and replace them vs quickly swapping them out and offering to compensate me for a new lock set! So now I've wasted several hours of my day, haven't gotten my brakes replaced and out $100 for a new tire lock set. Furious is an understatement. PLEASE AVOID AT ALL COST IF YOU CAN. Lesson learned just take your car to the original dealership. Update: after having called corporate customer service to file a complaint in order to speak with somebody other than Andre regarding my tire locks - since he claimed he was the manager and no one else I could talk to (which I found out was a lie, and he is actually the locations assistant manager) I received an angry return call from none other than Andre! He proceeded to verbally assault me and harass me over the phone about filing said complaint to corporate because he " would receive the merits). He proceeded to tell me how they did me a favor (by destroying my tire locks and placing trash brake pads on my vehicle that caused it to squeak loudly every time I use the brakes), that I was ungrateful, that he felt as though he had given me superior customer service and that I was being recorded before abruptly ending the conversation/phone call. Thankfully, I was able to get in contact with two superior Midas employees: Randy and Brian, who were both very helpful and getting the situation resolved. I was able to finally able to have my brake pads and tire locks replaced today 5/3/24 (my initial visit was 3/15/24) at completely different Midas (Market St) as I felt unsafe returning to the ROXBOROUGH Midas location based on Andre's behavior.

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10 years ago

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7 years ago

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9 years ago

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12 years ago

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7 years ago

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10 years ago

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12 years ago

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12 years ago

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Page 3 of 3

Ask the Community - Midas

Review Highlights - Midas

Tim was so helpful and great to talk to when I brought my girlfriend's car in for a routine oil change.

Mentioned in 3 reviews

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Fountain Street Auto Service - Fountain Street Auto

Fountain Street Auto Service

(96 reviews)

Roxborough

Both times I have used Fountain Street were "walk-in" or emergency needs (one in 2021 and now in…read more2026). In 2021 my tire popped and I was only able to get the car within close range of their shop. Someone came over with me to take a look and they helped me get the spare changed until a new tire could be ordered. They did not need to stop their work to help me, especially when I was not even parked in their lot. it says a lot about them!! most recently, winter storms and ice caused major damage to my hybrid vehicle's battery and additionally, AAA caused extra damage when I called for a jump, and they handled it incorrectly. Fountain Street accepted a tow on a Friday during this time when they had 0 appointments available for 3 weeks. Anthony was able to get my battery replaced, and they kept my vehicle over the weekend so they could address the electrical issues that were not there before the battery was dead/AAA caused damage. I had my car back that Wednesday. I am a single female living close by in Manayunk for the last 10 years, and I am disappointed to have ever used any other shop. I will absolutely be switching to regular service with these guys. They are kind, laid back, and in my case, made me feel confident they could handle the issues rather than causing me more stress over the unknown. That is invaluable service to me and not easy to find!

A very bad service who doesn't have a clue how to fix a car.Very rude and ignorant on the phone.read more

Incognito Auto Repair - Incognito had our car for 2 months and didn't fix it. They left it on the street to collect parking tickets.

Incognito Auto Repair

(36 reviews)

Mount Airy, Germantown

This shop is great. They're really smart with the diagnostics-- I had a separate professional run a…read morecomputer diagnostic on my car, and decided to just see what the tech at Incognito would say rather than sharing the diagnostic. He was able to correctly identify the problem by hearing/ seeing/ doing a quick manual test in a matter of minutes. I have taken my car here three times and am NEVER upsold on stuff. The dealership told me twice that I needed a catalytic converter (to the tune of a couple thousand dollars), but the folks at Incognito have diligently made necessary smaller repairs first to rule out all other offenders before selling me a new one. It's been 2 years, and I still haven't needed a new cat. The only downside is that it's a crowded lot on a residential street, so there's a lot of car jockeying and sometimes you have to go for a bit of a walk to get to your car. And unlike the dealership, they take weekends off. But honestly, that is a minor inconvenience when you have an honest tech you can trust.

Incognito had our car for 2 months. They did not fix it. Instead, they left it on the street with…read moreexpired inspection stickers to collect parking tickets. We called in advance to ask if they fix Priuses. Now, they are saying they don't fix them, and we need to take it to the dealership. We stopped using them years ago, because they fix something and charge you $1,000 without asking for approval. So, if you go there for inspection, they charge you to replace a radiator which breaks within a year. Another time they fixed the wrong lock in our door. They made us pay for fixing the locks on the right and left hand side. Plus, they made us run to the locksmith and get the parts. It took them a month to fix our car that time. We live super close, and we could have parked our car in our driveway for 2 months. Dave won't accept responsibility, and he just blamed us for our car being parked on the street and not getting fixed. He has the only set of keys for the car, so I'm not sure what he thought we were suppose to do with our non working car.

Midas - tires - Updated May 2026

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