If you have a fragile ego, you just need to get over yourself. She's a very very busy person and she's trying to do her extremely best with everybody. So that means if you make an appointment and you come in with something else going on, she's probably gonna take the time to make sure that all of your needs are addressed. What this means is that she is sometimes running late and you will sometimes wait longer than you expected. I never see her sit still, if she is running behind it is not because she does not care about you. It's because somebody else needed additional care. ... and she was there for them in their moment of need.. Please don't listen to these petty people, Dr Ly is board certified well educated and will give you the best quality of care. If you want somebody, who's gonna hold your hand and charge you a lot of money I can give you an additional referral. But if you want good quality care and somebody who doesn't waste your time., this is your doctor! And mine ;) By the way, the best thing you can do when you call any doctors office just tell them your first and last name and your birthdate. And exactly what you need. . They don't need your side story. That's for your friends and family. read more

Micki Ly, MD - This was me 24 months ago... I was camping with some friends on the North Shore of Maui. - Dermatologists Near Me - Kahului, Hawaii

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First of all, the profile picture is not Dr. Ly. She is Asian which is irrelevant. I just find it weird that her photo is not posted. I went to her office for an appointment and immediately, there were so many red flags. The reception area looks like a massage parlor. She is not only the doctor, she is also the receptionist which I have never experienced in any doctor office before. It was obvious that she just had a major face-lift and came to work before it even had time to heal. It was very alarming to look at her. She called me into the exam room and as I walked through the office, I observed how filthy and cluttered it was. In the exam room, there was a thick coating of dust on the glass on the table. There was a pile of pillows, a jar of Vaseline with the cover ajar and just a pile of stuff on the counter and floor. The sink was disgustingly dirty and looks like it hasn't been scrubbed for a long time. There are no nurse assistants in the entire office. She is the only employee there. The entire place is filthy. Extremely unsanitary. I immediately left and refused to be seen by her. Should be reported to Board of Health. read more

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This office is "filthy", hasn't been cleaned for a very long time. It has nothing to do with a "fragile ego"; she runs a Doctors office and you don't let you paper shredder over flow, don't vacuum or dust, leave rubbish cans full. Busy or not, hire someone if you have no time or Pride. This was my second attempt and I walked out. Never, ever to come back. So Pilau!! She made a phone call out in reception area on the speaker phone, mentioned the patients name and when he said he wasn't coming back she said " yes you coming back on Friday, I got your biopsy results and you get cancer"....then hung up the phone before the patient could respond, that was it for me. I had to control my temper I was so close to telling her how unprofessional she is. Had to ask 3 times for my insurance card and Driver's License to be returned to me and Dr. Ly said, "ho you be patient, take time you know"....I couldn't walk out until I had it in my hand. I had been to her in 2009 and had a bad experience after having Open Heart Surgery and the doctor wanted me to check a mole, no test, no nothing, cut it out and that afternoon it was shooting blood and I had to go down to cauterize it. I was going to the Emergency Room with my neighbor who is a RN but Ly's office insisted I go back down to hers. I should of learned from that but was referred by my physician because she could take me right away. Now I know why...... read more

She only interested in treating patient that will pay for expense surgery don't care much about her patient only interested in making big money so don't go there find another skin Doctor. Last time I was there I make the mistake of telling her that i got a surgery with the competition and she got very upset and start charging me for visit that she didn't perform. read more

I saw "Dr" Ly last week, the first time after my previous dermatologist retired. Can't say that I experienced any of the rude receptionist vibes. What I will say is that the exam room I was led into was filthy. Dirty carpets in the exam room? Dried blood and months, if not years of dust, on the surface of one of the cabinets. File boxes stashed in piles in the corner. When she entered the exam room, there was no exam.... she immediately began hitting me with a swab dipped in liquid nitrogen to freeze/burn pre-cancers. While this is relatively normal, I pointed out three areas I am certain were squamous tumors (I have had many and know what they look like). No biopsy and given the cleanliness of the office, I would never have let her cut me anyway. Avoid. This is a money mill. read more

Bad news left her office feeling fraught. Her. Demeanor is uncaring. She has low standards for patients and how she conducts appointment. She didn't have an ounce of friendliness. She rushed me through the appointment and didn't even answer all my questions. Unjustly. read more

I believe it's "Mikki", anyway, the doctor will treat forever if the treatment is covered by insurance or client has $$$ to spend on esthetic procedures. Absolutely no bedside manners--she doesn't even seem to notice responses to hurtful comments... The list goes on... read more

Mickey is great. Yes perhaps the office needs a little TLC in decade design but it was clean. Waiting time was minimal. Micki was professional and I'm excited about my results. Can't wait to book another! read more

Worst bedside manner! No compassion! Didn't prescribe the correct medicine. Straight up needed a bi!&h slap. She could give two f&@ks bout how she makes you feel. RUDE AF! Literally 00000 is my review read more

I read these reviews, and I had a totally different experience with her. I was getting something done, and I was extremely nervous about it, and she was extremely understanding and patient with me. She explained everything, was very kind, and very professional. I will be returning to her. read more

Bad experience from calling to schedule an appointment to the moment I left the office. So unbelievably rude over the phone and in person. I waited 50 mins for an appointment that was scheduled. I checked my phone just before she walked into the room covered in filthy carpet for my appointment and 3 minutes later I was sitting in my car. She couldn't rush me out quick enough. read more

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After reading all the negative reviews, I was a little wary going in. Dr. Ly is efficient and professional, although a little abrupt. Still reasonably friendly though. She took care of my needs quickly and explained what she was doing. She was handling the front desk too, which she apologized for and said her receptionist was on vacation. There were several patients in the waiting room and the wait was about 45 minutes. The only thing preventing me from giving 5 stars is that she put a person on the phone on speaker and the whole waiting room could hear both sides of the call. read more

I appreciate her candor, and ability to move quickly. She's clinically capable and that's what matters

I had an appointment yesterday and walked out after they took people behind me ahead of me. She at the desk was not friendly and put me in a room that was dirty and seemed like a storage room. Table was dusty and I'm sure the other rooms were not like this one. I can't stand unprofessional ! read more

The wait here can either be long or short but when she gets to you it goes fast. My experience with her varied. One time she was very nice but another time she was abrupt. All rooms needs to be decluttered. Even behind the front desk is cluttered. I don't know if she needs all those things but she definitely can make it look less messy read more

I went to see Dr. Ly and am so happy I did! I found Dr. Ly to be professional, knowledgeable, supportive, and encouraging. I had two keloids on my ear from ear piercings. They were large, obvious, and made me feel insecure. I started treatment in New York (cortisone injections) but moved to Maui before I could finish treatments (removal of the keloids). During my first appointment, Dr. Ly read over the notes from my New York doctor, examined my keloids, explained the next step (removal of the keloids), and scheduled an appointment. At my second appointment, she removed one keloid. I was very nervous that the procedure might be painful but Dr. Ly assured me that I would not feel any pain and she was right. After an injection of numbing medication, the procedure was totally painless. She knew I was nervous so to put me at ease, she talked to me throughout the procedure, explaining what she was doing and checking to see if I was ok. I was sent home with aftercare instructions and antibiotic ointment. The keloid was sent to a lab for testing. The second surgery was scheduled for two weeks later. The second surgery was much like the first...painless and quick. Again, Dr. Ly reassured me throughout the procedure. This keloid was also sent to a lab for testing. Having the keloids on my ear made me feel very insecure and embarrassed. I am so happy they are gone and the surgery site is healing nicely. I am very grateful to Dr. Ly for giving me back my self-confidence. I will continue to see Dr. Ly for all of my dermatology needs. read more

Micki Ly, MD - Picture 1 - Two large keloids. Picture 2 - 2 weeks post op. I will update photo when fully healed. - Dermatologists Near Me - Kahului, Hawaii

My dad is her patient. Very unprofessional doctor. She is very rude. I won't take my dad there again. The wait is way too long even if you have an appointment especially for elderly like my dad. She answers the phone with no proper etiquette. I won't recommend. read more

Had 2 appointments for 10:30 wasn't seen by the Dr until 11:20 and not even busy. Dr answer all phone calls and schedules appointments, I guess she doesn't trust her receptionist. read more

Moving from my long-time dermatologist in New York City to Maui - I was hesitant and worried about trying a new Dr. I've had persistent hormonal/stress induced acne for over a decade and finding someone to help manage fluctuations in my skin overtime was always a huge concern of mine. The change in weather to a humid climate (over 70% humidity here in Maui) spiked up acne to appear all over my cheeks (which I've rarely had in my life up until this point). Dr. Ly is a very sweet and to the point doctor (which I see previous reviews having mixed reviews over) but for me, I think this approach is direct, no sugar coating & great in her direct suggestions to try different options (topicals, eventually tablets) for this acne problem. I'd rather have a Dr. tell me how it is and offer solutions. Plus, in terms of scheduling - I'm someone that doesn't always schedule a head of time. When my acne flares up, I panic and call the office (sorry Dr. Ly!). They've always been able to accommodate me with an appointment within a day or two. And, they have early morning appointments that I can get to before I start work. Thanks Dr. Ly. read more

This review is long overdue. I have eczema and saw her for several years. She barely examined me and when things would get bad she'd just write me a prescription for oral steroids. Only after visiting other dermatologist was I told this is BAD especially for the dosages she was prescribing. She doesn't seem to care. Just wants your money. read more

Fast, friendly, professional. Her treatment was painless and relieved my anxiety (small lesion on my scalp). I was in and out of the office in less than 20 minutes. I was very impressed with Dr. Ly. She knew exactly what I needed. read more

No frills, just efficient and helpful. She offered me the correct topical for my skin concerns and is excellent with cosmetic dermatology. She is sweet, to the point and always willing to squeeze me in. read more

I'm not a big fan of skin doctors but my wife recommended doctor Ly... pronounce Lee.... her office is located right behind Home Depot I had a 9 appointment and it was easy parking I went inside and filled out my forms and had a nice conversation with her assistant nurse before I was promptly called in from my examination she asked me a few questions and I felt very comfortable with her. She examine my problems made the prescription at my Pharmacy her office is fairly small and it's not a plush brand new building but it was clean the people were super nice so I must say I like her much better than the big Dermatology doctor I see before in Kihei she's a very nice lady I recomend read more

Be aware and mentally prepared before stepping foot into this office. There is a reason she has same day appointments! I have never experienced such unprofessionalism from a Doctor like I did with Micki Ly. On top of making personal calls about her porch, while her patients are waiting in the cluttered rooms, she was extremely rude. She spoke to me for no more than a mintute before she sent her MA in. She was the opposite of what a healing practitioner should exude which is to help her patients. She is very temperamental. When I asked questions about a serious medication she was offering me for my acne, which can cause birth defects, her Medical Assistant told me I was wasting their time and that I should just google this information because I had "too many specific questions". I would never recommend Dr. Ly to my worst enemy. When it comes to peoples health, there should be a level of care and listening to her patients that she just cannot do. read more

I went to Dr Ly on a recommendation from a coworker. I had the most pleasing experience. She's very professional, office staff very friendly. My medical issues were solved very quickly without any issues. I will continue to use her office anytime an issue come up with my skin. read more

My experience with Dr. Ly was positive, from the medical perspective. She attended to several skin lesions that needed to be removed and sent for biopsy in Honolulu. My opinion is that she doesn't take anything for granted, meaning that she is very cautious and wants to make absolutely sure of a situation before saying anything to the patient. It was also clear that she paid very careful attention to the numerous details of the biopsy report before giving me her opinion. I have no expectations for first-class airport lounge conditions in a doctor's office, especially when being referred to one from a welfare-client-oriented primary care clinic, other than being greeted in a friendly fashion and not having to wait too long. Dr. Ly's office is ordinary, but with a TV set playing educational materials on skin diseases, which was interesting to me. The receptionist is quite cordial, in person and over the phone. Initially she sent me to a vacant waiting room which was too cold and a little grim; upon request, she immediately moved me to another room which was much more comfortable. Overall wait time was about 30 minutes, which is acceptable to me. Dr. Ly and the receptionist also knew exactly how to handle billing, co-pays and the like for Medicare, so no complaints there. My criticisms or really, just observations, are essentially related to the nuances of interpersonal relations between cultures. Dr. Ly is clearly a conscientious and detail oriented physician, but perhaps a little reluctant to explain things in detail, but when asked, did so quite effectively. She definitely doesn't want to speculate about a situation in order to smooth out an interaction, which of course is the correct thing to do, but for for some patients, her personality style might be a little too, well, clinical. Western patients are probably expecting a warmer, more empathetic personality in their doctors, and while Dr. Ly is undoubtedly concerned about every patient's welfare, this doesn't come across. For the kind of routine skin problems that were the reason for me to go to her, there's no hesitation on my part to return. read more

Dr. Ly accepts walk-in patients and even though you might have to wait a bit, it's worth the immediacy of her care. The other day, I scorched my leg getting off my husband's motorbike and it looked liked a black/purple Japanese eggplant shape on my (previously unmarked) calf. Yeah, I wasn't thrilled about the visible long-term injury, but more importantly, I knew I needed to see a physician to evaluate whether or not it was infected. Turns out, because Dr. Ly was able to see me on the same day of my visit to her clinic, she was able to prescribe a Rx (silver cream) to decrease the likelihood of a near-future infection. Dr. Ly is a very professional & proactive physician. Small talk was very limited during the visit... and I can appreciate that. My burn wound has healed beautifully since. read more

I see Dr. Ly for Botox whenever I'm in Maui (about once a year), and she's always done a really nice job. Yes, the office IS janky. The surroundings are not fancy; it's across the street from Target. However, the last dermatologist I saw in Seattle (located in a swanky area in Bellevue) made me look like I'd had a stroke - no offense intended, just not the look I was going for. Dr. Ly actually remembers me from year to year, which is sort of amazing. But most importantly, SHE DOES A GOOD JOB WITH BOTOX. Who cares what her office looks like? I care about my face, not the examination room. Dr. Ly is a skilled practitioner of injectables. If you're treating yourself to some vanity treatments while on Maui, she'll send you home looking relaxed and smooth. Don't let the office fool you - she knows what she's doing. read more

Horrible experience! Upon checking in, receptionist (Juanita) interrogated my mother for not having her drivers license. She was trying to play bad cop by lecturing her that she could get pulled over for not having a drivers license. I explained to her that I was driving and my mother was not. Juanita continued to lecture my mother and stated that even if she was not driving she could still get into trouble for not having her drivers license. At that point I asked her what was the next step into this check in process. We waited for nearly half an hour in the exam room to see the doctor. Our appointment time was at 8:45. Other patients with 9 o'clock appointments were being seen before us. Juanita told us because we were new patients we would have to wait longer. Horrible experience! After all of that to only spend a couple minutes with the doctor. read more

Rude, condescending, and unprofessional. Take your money elsewhere. She has an attitude problem and will spend literally 30 seconds to see you. Her receptionists are untrained and unprofessional. read more

I had a great experience with Dr. Ly, no waiting and very attentive and listened. Looking forward to my next appointment.

My dealing with "Micki" has been great! Must agree with her "I am not in a good mood today, or any other day " attitude can be disturbing at times. However if you "need a friend, buy a dog" Her knowledge of medicine exceeds most Dr's I have ever visited IE: I went to my regular Dr (he has a good attitude" and he mis-diagnosed me as the other Dr's for ten years.) and I was in serious discomfort walking on my way to the emergency ward. Went to Micki After at "two minute" diagnosis FOUR HOURS AFTER MY OTHER DR FAILED THE SAME DAY! She took care of the pain, That was two years ago and I have never had a "relapse" in the cure Ten years of pain, finally came to an end For twelve years I told my Dr "I have a lesion" on my right temple Dr said" No you don't" Well I DID HAVE A LESION! Miki found it with her bare hand only in sixty seconds. Luckily it was not cancer. For ANOTHER ten years I told the Dr's I had a piece of metal in my hand and the same story "no you don't" She found the metal in one minute with a bare hand. It was not cancer thank God! I could go on as a patient for four years. The medical field is full on "oh what a nice Dr" along with incompetency that may kill you In final assessment Do you want to get cured? or Do you want "nice Dr" without her knowledge? My life is worth going to a great Dr, I can "suck up" a crappy attitude. Yet I may not survive another "incompetent" nice Dr. Oh, by the way she is "nice" from time to time! read more

Awful experience with this doctor. She is very rude and condescending. Any positive reviews must have been written by her or her staff."

This Dr was incredibly rude and condescending. She doesn't even deserve 1 star. I have never seen a Dr more obsessed with my insurance. She actually asked to see my insurance card after I got in the room, wanted to know how I got my insurance, did I have a PPO type insurance, and had I met my deductible. I thought these all odd questions and later called the office to ask why. No one in her office would even tell me her standard rate for an office visit! It was very obvious that her priority was getting paid and not caring for patients. She also tried to steer me toward expensive procedures over the simple, standard and less expensive options. Her staff was rude, uninformed , and I was kept wating an hour. DO NOT GO HERE!!! read more

I'll echo many of the sentiments here: I had a terrible experience with Dr. Ly. After waiting for over an hour in a dank, messy examination room, Dr. Ly popped in--clearly impatient--and spent two minutes giving me a full body assessment for skin cancer. She explained nothing, had dismal manners, and overall seemed rude and unfriendly. Only when I mentioned cosmetic treatments did she seem to perk up and be present--and even then she grew ruder and more impatient when I made it clear that I wasn't prepared to begin treatments RIGHT THAT SECOND. In speaking with estheticians on the island, it's become known that Dr. Ly is not to be trusted. Please, don't make the same mistake and throw away $90 for a 'consultation.' See another dermatologist on Maui instead--I certainly am. read more

I didn't mean to pick the star won't let me write a review if I didn't. Anyways, Micki Ly's office and my entire experience is the worst ever dermatologist I've had. Don't ever go to her. Heard so many nega feedbacks eversince. Horrible horrible horrible experience. read more

If I could leave zero stars as a review I would. I am a RN and this is by far the most incompetent physician/medical office I have ever dealt with. My boyfriend has a history of malignant melanoma and went to D. Ly to have a skin check (he requires one every 3 months). She gloved up to check his feet, put her fingers in his mouth (after touching his feet), and then proceeded to use the same dirty glove to perform 2 biopsies. He was then told they would call back if he needed to come back in to get more tissue removed (meaning possible skin cancer). We had already decided he would not be getting ANY medical procedures at this office again due to her lack of hygiene and the filth of this office (looked as if it had not been dusted, vacuumed, or sanitized in years). After getting his pathology results, the office called to schedule a follow up procedure and refused to disclose the biopsy results over the phone (cited HIIPA laws - wrong) and tried to get him to come back in to have more tissue removed. When we called back to get the actual results, we were told by the medical assistant that nothing they deal with in her office is life threatening and melanoma is not life threatening until it is stage 5. What?! Are you kidding? At stage 5 it has metastasized to other organs and death is imminent. Stage 0 and 1, more tissue needs to be removed before it penetrates the muscle, potentially requires more invasive treatment, and leaves a HUGE scar to be removed. This doctor and her staff are a joke. Very nice person, but we would rather have a rude doctor with no bedside manner but incredible medical skills versus a nice lady who has no clue what she is doing. Upset does not come close to describing how we are feeling. We will fly to Honolulu or California before ever going back to this office! Do not go to this physician! read more

I came to the island last week with a horrible skin infection that was quickly spreading and extremely painful. I had been taking prescribed antiviral meds and using topical creams for a week after going to a dermatologist back home the week before. However, upon my arrival to the island I knew that something was not right and that I should get a second opinion immediately so I called Dr. Ly's office after I found she was in network with my insurance. She was able to get me in within an hour of calling and she informed me that I was incorrectly diagnosed by the first dermatologist which explained why none of the meds were working. She prescribed me with antibiotics, ointment, and even took a swab to make sure that the culture would react to the antibiotics she prescribed me. Within 2 days I started seeing results and the pain had stopped almost entirely. They provided excellent and rapid customer care and I am so thankful for Dr. Ly's office for getting me the right medications which allowed me to heal quickly and enjoy the rest of my Maui vacation! read more

BEWARE! I am scarred for life. Not sure what I was thinking; I guess I thought I'd give her another chance since it had been years since the first horrible experience with her when she hacked a couple of skin tags off of me. "Dr" Ly is seriously the worst doctor I have ever seen. I have had brain surgery and 2 other major operations; accidents & numerous other reasons to be in doctors offices/ emergency rooms (I traveled the world for 6 years as well and landed in emergency rooms with many very serious health issues), but I seriously have never met ANY health care practitioner with a worse bed-side manner than her. This last visits hacking has literally taken months to heal this huge, unnecessary wound she afflicted on me! Within the past couple of weeks (hence this review), it has transformed into a scar at least 6 times larger than the original issue- just about the middle of my chest! After waiting an HOUR (yes! seriously! I actually had to go back to the reception to ask if they forgot about me!) "Dr" Ly abruptly walked in, literally turned around and stuck me with a needle without warning! Then sliced a huge chunk of skin off my chest. I can understand her reasoning for the biopsy, however, I would have liked to discuss it first! Alas, (as I suspected- I know my body)- it was nothing but another skin tag. And now, it has "healed" into a huge, hard-to-the-touch, very noticeable, bright white lump! I plan to find an attorney. She needs more education at the very least before she harms someone mortally. Perhaps "charm" school would help as well. Her "staff" are nice enough but if you actually look around, well, let's just say I've been to cleaner, more organized doctors offices in developing countries (like, seriously, tiny villages in Egypt and Indonesia!). BEWARE! read more

This doctor was the only one on Maui who currently accepts my insurance, so I opted for her for my annual skin cancer check despite the tepid reviews. All I can say now is that it would have been worth it to pay out of network costs to have a competent and thorough exam. Her reception area was a shambles - it was dirty, cluttered and unorganized as was the exam room. I waited almost 50 minutes for my appointment while people came in and left seemingly at random. There was no other help in the office - no nurse or receptionist - turns out that person who was directing traffic so rudely in the reception area was the doctor. Then when I was shown to an office I was not given a gown or asked to undress. She brusquely pulled my tee shirt down or pushed it up to look at my skin - but without a magnifying light or glasses or even seeing the entirety of my skin. She missed half my back and did not look at my calves at all. She had me lower my shorts and said, "hurry up; I don't have all day," when it took me a minute to lower them. I felt like I was an imposition, not a patient. Also, in the past other doctors spend time looking at spots that had been biopsied or burned off - she didn't even pause once. I felt so strongly about this horrible experience that I complained to my insurance company, spending an hour on the phone with them to document the complaint. read more