Evelyn is the person you want on your team when buying a house…read more We recently closed on our first home. She's very easy to work with, and knowledgeable about homes and the quirks they may come with. She was on site during our home inspection to make sure she knew everything that was going on before we proceeded with the purchase. Evelyn and her team made the process so easy that I was questioning if I was doing something wrong, but she made sure everything was how it should be. I highly recommend NestEgg for any First time buyer.

Looking for a property manager, Evelyn responded, She was not very professional in her responses…read morecommunicating via email, maybe I caught her on a bad day, or its just how she is.... I took my business elsewhere

We rented from Bob Rubin through Arbor Properties for two years from 2007-2009. We had a great…read moreapartment in a quiet neighborhood in the old West side of town. We never had any complaints, and when something was required to have repairs it was done promptly and proficiently. Bob was professional and fair. We would recommend renting from him and his property management group.

Bob was by far the best landlord I've ever had--better than I could've ever imagined a landlord…read morecould be. From the first day when we met, when he picked me up on campus during my welcome weekend visit and drove me to a wide variety of his properties, I was impressed by his care and his desire to make sure I found a place to live where I was really happy. The apartment I rented was exceptionally well-maintained, and I lived there the entire 3 1/2 years I was in Ann Arbor. Every time I called Bob, he answered the phone. And anytime I needed a repair or regular maintenance, his warm and friendly staff (the wonderful Al and Tony), arrived within the hour. Whenever I called Bob, he asked how I was doing, and it took me a while to realize he was really asking and really wanted to know. And once, when I was horribly sick with the flu and I had to be on campus until 10 p.m. and I had a flight at 6 a.m. the next morning and my car was snowed in, I called Bob to tell him of my predicament and ask if he knew anyone I could call for help, and he sent over his crew to shovel me out, just out of kindness. I felt cared for and taken care of by the folks at Arbor Properties. I'll miss them, and I give them my highest recommendation.

Unprofessional and very unresponsize, specifically after you've spent your money with them. You…read morewon't get an email back once, and when you go into their office to get answers because they won't respond to your emails, they'll give you so much attitude you'll think you were the parent to a teenager. Begging and pleading with you the reader not to waste time or money on these people.

I had a pretty good year renting an apartment through Cabrio. However, issues began to arise when…read moreit came to their renter's insurance third-party company. The service that they use and choose to pay takes months to add in renters' insurance information, adds extra charges in the meantime, and will not remove the extra charges despite them confirming multiple times that they will. I had called their third-party service multiple times regarding extra charges, and had gotten confirmation from cabrio itself that all of our rent payments were properly taken care of, so I was extremely surprised when I saw a deduction on our security deposit for utility charges that had most definitely been paid. I contacted the property and was informed that we had extra charges, and I repeatedly asked if it was due to insurance charges and if I could be refunded if it was, because the insurance and rent were paid on the same account. After getting some attitude for reminding them of Michigan law regarding withholding a deposit for unauthorized charges, I called cabrio and they told me to call Lease track and they informed me that I would have to call Cabrio and have Cabrio contact Lease Track since I do not have a Lease Track account, but cabrio does. Now I am unsure of when or how I will get refunded, and cabrio appears to have zero concern for the third party they select.

I've lived at the Corner House apartments for 2 years now and I'd live here for another year if I…read morewasn't moving cities! The management has been great. Every time I've emailed with a repair request, it's been fixed within 1-2 days. CMB is very responsive. Another plus is that FedEx and UPS have keys to the outer apartment door, so even though there's no one around to sign for packages, they will leave them in the lobby or outside your door - very convenient! The building is fairly new and still feels nice. The carpet and furniture is "college friendly" - pretty nondescript, but in Ann Arbor it's hard to expect otherwise. One potential downside is that the rent seems to have been raised quite a bit. I renewed my lease at my initial rental price, but I think they're charging $200-300 more a unit now, which seems a bit overpriced for what they're providing. The tenants are mostly young college kids, so it can get a little rowdy, but I've rarely had trouble with noise. Sometimes on Saturday and Sunday mornings there's evidence of undergrads in the form of trash in the common areas, but it's always cleaned up quickly. Overall, I've really enjoyed my time here. The management is nice and responsive, and you do feel like they care about the building and tenants. And the location is great!

CMB used to be a good company but degraded significantly in recent years. Since they hired Jenny…read moreresponses have been unprofessional, snarky, and just plain rude. The buildings are old and moldy and the rent is high. Maintenance request are not handled in appropriate time frames and Michigan law is regularly ignored. Maintenance staff has even gone through personal belongings and eats resident's food which is extremely disturbing, an invasion of privacy, and leads me to not recommend college aged women live in these units. The heat is turned off before the winter is over which lead to inside temperatures of about 50-60 degrees. Additionally water will be turned off for up to 72 hours without much notice. The trash is also always overflowing as CMB outsources it management to high school students which regularly miss pickups. They are often cited by the city for this issue. Lastly there are only two laundry machines (and one of the two is usually out of service) for buildings of 15 units with multiple residents in each units which leads to confrontations among residents. Despite many emails these issues are not addressed. Overall I would recommend potential residents find another place to live.

I have had a very difficult past couple of months when it comes to housing security, but one bright…read morehas been the care, humanity and help offered by Katie Chase. Katie stepped up when my assigned property manager left me out in the cold (literally). Not only did Katie take on someone else's duties, she met with me, gave me facetime, gave me her number and was accessible after hours and helped me find a solution in the interim and she will never understand how much that means because I cannot put it into words. The other property manager that was assigned to me should literally be directed to shadow Katie, and though you cannot teach certain things, I'm sure just a bit of her training will rub off on that manager's ability to meet people where they are. Keep up the great work Katie, Oxford should give you a promotion you need to be in leardership. Oxford seems to have a justified bad rap overall, but I truly appreciate you Katie! - NB

Where to start this company is by far the worst customer service in the world and again I have sent…read morethem messages through there website and sent emails to there email address and I have sent message on listing websites for renting apartment and they never respond back again to more questions I have about apartments I was looking at to rent. I have called multiple times and No one answers the phone. They are just so Disrespectful and they do not care and it shows in a lot of bad reviews I read about this company I would stay far away from this company

I am writing this long overdue review for J Keller Properties. My partner and I have been with J…read moreKeller for almost a year now, and it was one of the best and luckiest decisions we made. We had previously been with another property management company for ~5 years, and we lost A LOT of money while with them. We are very trusting, but over time we couldn't trust them, as they're accounting was horrible. Hey couldn't understand the simplest of requests. They used antiquated systems, and we would get statements 1-2 months late. It was just horrible. We knew it was time to change, and to be honest we didn't think there would be a huge difference between management companies. We interviewed 5 places. One place has been in the business for a long time, but he was too arrogant, and the others were nice but didn't seem to do anything extremely special. We settled on one, not J Keller at first, and then Jon convinced us to just give his company a shot so we switched last minute. We were impressed by his motivation and professionalism. We can only thank Jon tremendously now for convincing us to go with him because for the first time in years we are in the black. He is honest, organized and uses updated technology for accounting. His team is excellent at communication, and we trust them 100%. We were at API t where we couldn't afford the losses we were taking when with the other management company, but we have now decided to keep the properties since with J Keller they are in excellent shape, and we finally have cash flow. You have to be crazy not to go with J Keller, and I say this after being a landlord for over 10 years and having worked in the Ann Arbor real estate business. I know who the other companies are, and J Keller is head and shoulders above them all.

I thought I had a signed lease before they told me the owners decided to back out of it last…read moreminute from signing their part of the contract. It left us scrambling last minute looking for a new place to live which is very stressful. Drew is a very nice guy and tried his best but I think next time they should button down their processes much better.

My husband and I started working last year with Justin while searching for an investment property…read more We would highly recommend him! He is prompt, thorough, knowledgeable and professional. He's a great guy and we feel secure knowing he is inspecting our property acquisitions.

From the owner: Home inspection business covering Southern Michigan. Please visit our website to learn more about…read moreour services. We are a veteran owned and operated business.

This rental company is very misleading and there listings are lies and misleading and they do not…read morerespond back to messages/emails you send them and phone voicemails left I would stay far away from this rental company

Company maintains that A/C units filled with black mold are "suitable" for living spaces. Company…read morealso fails to complete maintenance work in untenable apartments, refuses to work with residents in any reasonable manner, and gaslights tenants when they bring issues about. June is a terrible property manager and is complicit in the mismanagement of all of Wilson White's Ypsilanti properties, which happen to be historic buildings. The company fails to comply with building codes and state statutes.

Where to start with this place and office staff, they are very unprofessional and have brutal…read morecustomer service and they also lie to there customers and you email them questions you have and they answer some and they come back 5 days later saying this is how the lease works, There full website does not say it, the staff never said anything in my questions I asked about the term of lease and did a live video tour with a staff person and he never said anything of it and I asked also. The place they showed me are a Dump and Gross looking and very Nasty also. This girl named Samatha is the biggest liar there and there are few others also, The guy that did the video tour and Annn I would stay far away from this place or any of there properties. I have reported them to the Michigan Housing Authorities & Michigan Attorney General & ADA of America. I was also Very Disrespected by the staff as a handicap/disabled person & Very Discriminated against as a handicap/disabled person and see why they have very poor rating and bad reviews

The worst rental experience I have ever had…read more Old Town Realty failed to honor the lease agreement by not providing proper window screens, leaving the home uninhabitable during the summer, and delaying or neglecting essential repairs despite repeated requests. In addition, the property had numerous habitability issues--including pests, odors, damaged fixtures, misleading advertising, and unclean conditions--that led us to move out early. Please read: Old Town Realty broke the leasing agreement between Old Town Realty and Jordan Greenhut - the lease implied window screens would be included in the home. Upon move-in, only 7 of the 20 windows had screens. We filed a work order to have the window screens replaced. They did not fulfill the work order in 30 days. Additionally, the lack of window screens created a habitability issue because it was the Michigan summer - June and July - with temperatures reaching low 90s. We could not open the windows without screens because the house is located in the country, so pests were plentiful and a constant issue. Because the lack of window screens made the house uninhabitable, I believe they should have had 24 hours to fix the issue, but they did not. I asked the maintenance crew to install temporary screens. However, Old Town Realty only provided a few temporary screens, and it took nearly a month for the screens to be put inside the windows. A representative of Old Town Realty told us to use curtains when we complained about the sweltering heat and lack of window screens. I have a copy of the lease, many pictures of the house and windows, screenshots of work orders, and the email correspondence between myself, my wife, and Old Town Realty. I believe these other issues may be not be actionable, but I'm sharing them in case they are relevant or could support the case in some way: Other Issues: Nicotine residue was visible on the walls and in the windowsills, despite the lease stating the house was non-smoking. Carpet cleaning crews sent by Old Town Realty agreed that the carpets were disgusting. Old Town Realty offered to replace the carpets (eventually), but we were not interested in continuing to lease with them. A persistent odor--possibly from marijuana or tobacco--permeated the master bedroom and much of the upstairs. The home was infested with carpenter ants and carpenter bees. Previous attempts to address this with bait traps had failed, and we were concerned about potential structural damage. A baseball-sized hole was discovered in the basement on move-out day. On Move-In Day: The home was not in livable condition. Doors had visible holes (likely pest-related). The entryway was filled with over 50 mosquitoes and other insects. Floors were covered in dead bugs, suggesting a bug bomb had been used without follow-up cleaning. Kitchen drawers were filthy, drains were clogged with hair, the dryer hose was filled with lint, and multiple fixtures (doorbell, sink hose) were non-functional. Post Move-In Issues: The landlord delayed lawn maintenance, on one occasion, allowing the grass to grow over a foot tall before cutting it. Although some remediation occurred--such as fixing the sink hose, applying weather stripping and caulk to one door, spraying the backyard for bugs, and cleaning the carpets--these actions were taken only after move-in and did not resolve the core issues. Several doors that separated the interior from the outside still had visible holes. The property was advertised as having central air on the Old Town Realty website, but it did not. That listing was later removed. A water heater failure added to the disruption shortly after move-in. Lastly, Pittsfield Township informed us that Old Town Realty had recently received a warning upon their last inspection. They offered to conduct another inspection but stated it would take 3-6 months to do so. Naturally, we decided not to wait, and we moved out as soon as possible.