About a year ago, I needed auto insurance coverage ASAP and came across Ray Financial. Walked in…read moreand met Scott who has been nothing short of stupendous with the type of service and knowledge he provides. Scott found me a great deal and answered all questions. I've been with Mercury since and have nothing negative to report but I think that's largely due to the fact that when I have questions or need assistance with anything related to Mercury I reach back out to Scott who is responsive and incredibly helpful. I'm happy to have come across Ray's and cannot recommend this business enough.

Best insurance agents! Ray and Scott are amazing. Anytime I need help transferring a new car (what…read morenot) they are there, very professional. Thank you!

I wish I can give Steven more than 5 stars…read more He was more than eager to help. I was shopping for insurance all day today and called every insurance company... from progressive, Geico, Farmers etc and Steven was by far the most helpful. He guided me step by step and made the process so smooth. I never felt so confident that I got the lowest rate. I will highly recommend him to anyone! 10/5 stars

Mary has been working with me and helping me for years. She is super amazing, so diligent, so…read morehelpful, she on top of her support. She is quick in responding back. She help find the rate that fits you. I totally referred and recommend her if you are looking for any insurance agent brokerage. She pulls through and come through in what you need.!

I wanna thank Varsine big time for the effort and caring she put in my case she did everything and…read moreanything possible to help me out and get me the best price. I have been with State Farm for years. And right now I'm staying with them mainly cuz of Varsine I appreciate your hard work and dedication. Cheers

Such awful service!…read more l've had this insurance for a year and never bothered anyone or been an annoying customer. Yesterday I called for the first time and spoke with a few representatives; everything was fine until today, when I called again and spoke with REHEN, who told me more than five times, "OH SORRY I DIDN'T KNOW YOU WERE COUNTING EVERY SINGLE DOLLAR" Excuse me?????? Please note I just asked him to explain why my rate for insurance is not dropping on June 1st (the renewal date). I don't want to go into detail, but the whole conversation was odd and very unpleasant. How do you allow your representatives to talk this way? Since when did this become the norm?

I been with other insurance company's in the past, but Doug Auzat office has been best choice I…read morehave made over 5 years ago, I was looking for the best insurance company for my vehicles and home with out the hassle of having a broker getting quotes from all kinds of company's, Doug office was able to help me right away. If you get involve in a accident there response and processes is very quick and easy. The staff in his office is great very friendly and professionals, I had family members switching from other insurance company's to Doug Auzat office and there all happy!! Billie Lopez! is a great agent always going the extra step to help us customer when we need her help on a claims or any documents there requesting. thank you Doug Auzat and Staff for all your help and looking forward to be a client for many more years to come.

After a few good years with Progressive, i decided to give their renters insurance affiliate some…read morebusiness. I signed up for renters which is underwritten by Homesite. A day after signing up, I came across a slew of bad reviews in regard to Homesite. I won't get into details but it was scary enough that I cancelled my renters policy a week before it was scheduled to begin. I was extremely disappointed to find out that Progressive does business with such a shady organization (go online and read the reviews if you want some good horror stories) and was ready to jump ship to find another insurance agency that offers renters insurance that is equally as reputable as their auto insurance. I did an online quote and the rate I was given was much higher than my current rate through Progressive (which I expected). I shot a quick note to Doug Auzat and let them know what I was paying, my desire to switch over, and what rate I would need to consider a switch. A day later I was contacted by Darriane and her level of customer service was nothing short of astounding. It amazes me that this level of catering to the customer still exists in a society full of quick, fast, and cheap at the expense of customer service. We worked through all of my options for rate savings, bundling, and at the end of it all, we even got my girlfriend to cancel her premium with Geico and come onto my policy saving her and I a lot of money through State Farm's multi-policy discount programs. At the end of the day what sold me on the switch from Progressive to State Farm was the excellent customer service and treatment I received despite countless emails and inquiries I submitted asking for details, explanations of costs, etc. I need to know that I'm going to be treated with the same level of attentiveness when I file a claim as I was when I was a potential new customer and I have confidence that this will be the case (God forbid I need to actually use my insurance). This is how it should be. I understand that all insurance companies are in the business of making money (what business isn't?) but this is proof that you don't need to be a slime ball in order to run an insurance company. I highly recommend this agency and especially working with Darriane if you can!

My colleague was trying to buy a car, and he had to get insurance on the vehicle before they would…read moredeliver it. He asked me to help him get it done. The first guy was referred by the car broker, and was not exactly customer friendly. The second company we called, just suddenly ghosted us during the quote process. I had been clear that we needed to get the insurance set up within hours. THEN, I called GM Insurance. We wanted to deal with someone physically in our geographic area. Hayk took AMAZING care. He hopped right on the system, got a lower rate than the other guy who ghosted and had the paperwork turned around - all in under 40 minutes from him picking up the phone for the first time. With insurance in hand, we fired it over to the broker, who then got the dealer to drop off the car. The whole things was done in one business day. The second guy ended up calling back end of day, but I had to tell him that his lag in responsiveness lost him the deal. Hayk was totally on it! Hayk, you were FANTASTIC and deserve this great review! If you need insurance, we highly recommend GM Insurance. Thank you!

I would recommend Santiago 100% he's very helpful and friendly. I always ask for him in my…read moreinsurance need .

If I could give more than 5 stars, I honestly would. Azat has always been patient and kind to me…read more He has always worked to explain my policy choices and options. He has gone out of his way to make sure I got the best deal, and I have by a long shot!!!! He's a straight shooter too. He won't try to "sell" you something that you don't need or if you're getting a better service somewhere else, he encourages you to do what's best for you. Ultimately, it seems as though he wants what's best for the customer (whether it's through him, another agent, or another company for that matter). What I appreciate the most about working with Azat is that he takes the time to explain the risks that come with NOT having insurance or the right kind of insurance. Because he took the time to have this chat with me, I increased my policy. I can't be more grateful because a couple months after the policy increase, I was in an accident. If it wasn't for that policy increase, I would have had to pay for a lot of the costs out of pocket. I'm glad I didn't have to! Bottom line - I stay at state farm not only because of the service of the company, but also for the service of my agent, Azat. (I copied pasted from my google review just FYI.)

I had Azat Karapetyan as my State Farm agent for over two years now and I have received exceptional…read moreservice. I had renter's and auto insurance and every time I had to make a claim Mr. Karapetyan was able to help me go through the process and was very communicative. He is always ensuring I receive the more cost efficient rate and is very helpful. He honors confidentiality. He communicates well and ensures that everything is done promptly. I've always had a 24 hour or less turn around.

I would like to take back my previous review which I felt was a premature complaint. It was not…read morefair to this business , should've given it more time instead of reacting to change. My bad. Allen has been nothing but kind to me. Fast forward , I'm very satisfied , I did put in a claim , it was handled quickly and smoothly.

Avetis (Avo) has been helping my family and I for many years and gives us peace of mind always! He…read moreis amazing quick worker, very responsive, gets the job done! We appreciate him and his team so very much!!

This review is based off of experience and interaction with Liz Ramirez. She is incredibly…read moreprofessional and very helpful. My daughter just got her license and we were searching for insurance. After spending hours upon hours looking, we found Liz! She had originally sent a quote that was much lower than we ended up paying, but she was also honest about everything and stated the rate depends on your driving record and history. She had given another quote but it was still higher than what we hoped. In the end Liz helped lower it and we paid for the year. She sent us a copy of the insurance card by text and email the same day. We signed an e-doc and she assured it would be emailed and sent over shortly. The only reason I have to give this 4 stars is because we still do not have that document which was signed 4-5 days ago. We are still waiting for that email, I will happily change this once that is received. Reading the negative comments has scared me because I hope they are not scamming people. I also hope they don't have hidden charges-- my experience up to this point has been good, so I can't say anything negative. Hope this helps anyone trying to get insurance contact Liz she is great ( lisbeth@viosinsurance.com )

I tried obtaining an auto insurance quote from Vios over the last 2-3 weeks and unfortunately my…read moreexperience did not match the positive reviews I read beforehand. I first spoke with Josh about two weeks ago and never received a callback. When I followed up, I was told they could not quote me until closer to my renewal date, which is the 19th of this month. I then spoke with Jose, who stated he was the manager, and he assured me he would have a quote for me by Monday even though it was still a little early. Monday came and went with no communication. Yesterday, May 12th, I called again and spoke with Josh, who once again told me I would receive a callback. Today, May 13th, after still hearing nothing, I called back yet again. Josh blamed the delay on Jose, saying Jose was supposed to call me. Jose eventually called, made excuses, and again stated he still could not provide a quote even though my renewal is only days away. When I asked to speak with a supervisor, Jose stated he was the supervisor. I then asked who his supervisor was, and he said someone named Val, but told me they did not want to speak with me directly and that I could email Jose and he would forward it. I was planning on bringing over three policies, and the only reason I continued pursuing this was because of the strong reviews I had seen online. Unfortunately, the level of communication and customer service I experienced did not reflect those reviews at all. I understand businesses get busy, but my time is just as valuable as theirs. In the end, I will be taking my business elsewhere, which is unfortunate because I truly tried to be patient and understanding throughout the process.