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    Michell Navarro - State Farm Insurance Agent

    4.4 (7 reviews)
    Open 9:00 am - 5:00 pm

    Services - Michell Navarro - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Vehicle

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    Recommended Reviews - Michell Navarro - State Farm Insurance Agent

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    1 year ago

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    7 years ago

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    7 years ago

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    7 years ago

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    8 years ago

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    7 years ago

    Michelle and her staff do a wonderful job. In doing so, we have stayed a loyal customer for many, many years. Keep up the great work.

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    8 years ago

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    Ask the Community - Michell Navarro - State Farm Insurance Agent

    The Insurance Mom - Alison Gordon Insurance Services

    The Insurance Mom - Alison Gordon Insurance Services

    (573 reviews)

    Hollywood Hills West

    My Medicare Part D drug plan was going to double for 2026…read more My agent didn't warm me??? And then I met Alison. Wow She showed me the right away a good way to save the money and STILL have all my drugs covered.It was so easy,I was amazed and impressed! And I'm so relived that someone like Alison knows exactly what to do.I know I can talk to her whenever I need more help.

    Where do I begin? To…read moresay my experience with this broker has been frustrating would be an understatement. I was originally enrolled in my health insurance through her back in 2017 by my former partner. After our separation, I needed to explore more affordable options since my financial situation had changed. Naturally, I contacted my insurance provider, Anthem, directly to discuss cancelling or modifying my plan. To my surprise, I was told I could not make changes through them and would need to go through my broker. That's where the difficulty began. When I attempted to contact Ms. Gordon, I was met with a voicemail stating that I needed to provide my credit card information just to speak with her. She would not answer questions via email or text--only through a paid phone consultation. This immediately raised concerns for me. I was trying to cancel my plan and transition to a different provider, Kaiser Permanente, and did not feel comfortable sharing my credit card information in that situation. Given today's environment, I believe it's reasonable to be cautious about providing sensitive financial information--especially when I was not trying to make a payment, but simply cancel a service. Interestingly, my former partner--who originally set up the policy--confirmed he was never required to provide credit card information just to communicate. It seemed that once my intent to cancel became clear, the process became significantly more difficult. Eventually, after I informed her that I had already secured new coverage independently, she reached out to me. During that conversation, she attempted to get me to state that she had enrolled me in the new plan, which I declined. At that point, I had deliberately chosen not to work with a broker due to how complicated the cancellation process had been. To be fair, when I spoke directly with Anthem, they were helpful--until they realized I had originally signed up through a broker. That experience made it clear to me that consumers can enroll directly with insurance providers and may have more control by doing so. In hindsight, it felt as though there was little incentive to assist me in cancelling, especially given that brokers often earn commissions tied to active policies. Whether intentional or not, the process felt unnecessarily obstructive. I'm sharing this experience as a caution to others: if you work through a broker, your insurance provider may direct you back to them for support--even for basic account changes or cancellations. That can create an added layer of difficulty when you're trying to make decisions about your own coverage. As a client for over seven years, I expected clearer communication and more flexibility--especially during a time when I needed to make a change. At the very least, alternative ways to communicate (email, basic support, or a receptionist) would have made a significant difference. Due to this experience, I plan to file a complaint with the California Department of Insurance so the situation can be reviewed.

    Nari Abramyan - State Farm Insurance Agent - State Farm Agent

    Nari Abramyan - State Farm Insurance Agent

    (145 reviews)

    Every agent at this State Farm location is attentive, kind, and genuinely dedicated to providing…read morethe best possible service. I worked specifically with Henry on my car insurance, and he was incredibly knowledgeable, patient, and thorough. He took the time to explain my coverage options, answered all of my questions, and worked hard to find a policy that fit both my needs and my budget. With insurance prices continuing to rise, it's reassuring to know there are agents like Henry and his team who truly advocate for their customers. Communication is seamless, whether by phone, text, or email, and everything is handled quickly and efficiently. Thank you again, I would highly recommend this office to anyone looking for reliable car insurance and outstanding service.

    Such awful service!…read more l've had this insurance for a year and never bothered anyone or been an annoying customer. Yesterday I called for the first time and spoke with a few representatives; everything was fine until today, when I called again and spoke with REHEN, who told me more than five times, "OH SORRY I DIDN'T KNOW YOU WERE COUNTING EVERY SINGLE DOLLAR" Excuse me?????? Please note I just asked him to explain why my rate for insurance is not dropping on June 1st (the renewal date). I don't want to go into detail, but the whole conversation was odd and very unpleasant. How do you allow your representatives to talk this way? Since when did this become the norm?

    Michell Navarro - State Farm Insurance Agent - autoinsurance - Updated May 2026

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