Refreshing to talk to an agent that doesn't brush you off when making changes. Tom was excellent…read moreand extremely patient with me as I walked in with the frustration with my old insurance. Only reason it's not a 5 star is I'm new and we'll have to see how it goes. Was recommended by a friend and would recommend them too!!

Had a review meeting with Sylvia on 6/4 on current policies. Sylvia was well prepared with all…read moreinformation on our various policies and suggested changes that would save us money in the upcoming year. I have been happy with using Cardinal Insurance in the past and our dealings with Sylvia has just confirmed our decision. I have referred Cardinal to many family and friends in past years.

I started doing business with Josh at the Larkin Group in 2013. I was in a huge bind at the time…read moreas my homeowners insurer decided to drop our coverage after having issues with the quality of my roof. I had been scrambling to find an insurer and nothing was panning out. My realtor put me in contact with the Larkin Group and they came through with the coverage I needed. My agent Josh, walked me through the application process and had me insured either on the same day i contacted him or shortly thereafter. I felt he was knowledgeable and seemed to care about us and our situation. I have since had an new roof put on my house, but in light of the great service I received from the Larkin Group, i have decided to stick with them. I have periodically had to call Josh for information on claims or small issues with payments, and he has always responded within the same day and answered all my questions. My only reason for giving it a full score is that I feel the price is higher than you get from going directly through the insurance company. However, after going though being booted by an insurer I was dealing with directly, I have see the benefits of having a agent.

I have tried calling my agent numerous times and she is never available. I am constantly talking to…read moreher service person who has actually told me she doesn't like talking to customers and that the service person is actually the one doing the requests I ask for. So why do I even have an agent. The service person is very nice and helpful. They should make her the agent and get rid of the lazy agent that doesn't want to take any calls.

Over all a great experience. She had a genuine interest in me, my car and securing my insurance…read more Beautiful customer service with a wonderful representative. Left the call happy and positive!

Nakkia, was very cordial and professional. She assisted me to resolve a billing issue quickly…read moremaking the process painless and I read back to my own business in a matter of minutes. Nakkia deserves praise from her management!

Mike is helpful, knowledgeable, and friendly. Advised me on the best next steps in order to…read morecomplete my auto insurance application and expedite approval. I am appreciative that Hagerty as an organization understands the needs of classic car/vintage car enthusiasts and their vehicles. Their representatives are outstanding. I'm glad my friend recommended your team and will recommend to others 10/10

Susan is an amazing insurance agent. She and her entire staff are very friendly and make it so…read moreeasy to inquire and buy insurance. She is readily available and always prompt with answers for any questions. I highly recommend this office for any of your insurance needs. Paula Prusick

The agents at this office have been so helpful In my transition to Traverse city from out of state…read more They took the time to run through all of my options to come up with the best plan for me and my family.

Wonderful people who are very knowledgeable, professional & courteous. A family values company that…read moreI highly recommend.

Mid American title is by far the best title company I have worked with in my career. They are…read morelocal and the longest existing title company around. They are very responsive and professional, and go above and beyond to make all parties happy. I have started using them exclusively due to too many errors at other title companies. I intend on using their title services for the rest of my career. I'm glad they are around, I would highly recommend them!

Todd, our agent and Laurie, one of the offices insurance representatives are always there for us…read morewhen we need them. Just like a good neighbor, they are there. They promptly help us when we contact them and satisfy our insurance needs every time. They are very dependable and easy to work with. I highly recommend this office for your insurance needs.