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    Michael O'Brien Insurance

    5.0 (1 review)
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    8 years ago

    Knowledgable, helpful, and always available. Highly recommend this agency for Home, Auto, Life, and Commercial.

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    Allstate Insurance: Laure Feld

    Allstate Insurance: Laure Feld

    (5 reviews)

    Laure Feld is rude, unprofessional, & disrespectful! If you make any changes to your policies…read moreonline, she will refuse to help you because she apparently doesn't get paid for online policies and she "doesn't work for free." Do not do business here! RUN! I requested to add Home Insurance through my account online. I received an email with the policy needing my signature but I noticed an error on it. I replied to her email requesting a correction. Apparently, because I made the new policy request online it meant she didn't get paid for it, so this was her exact response to me: "I'm not paid on policies that I don't write. Do you work for free? Because I don't. So if you write your policy online, I didn't make the mistake, and I'm not fixing it. When I do, I accept that responsibility of the errors that are in the entire policy and I won't accept that risk. It's really simple. It's a totally cluster of a system, and I'm sorry that as a customer That you don't get great service from a company that treats us unfairly. But I'm not going to work your policies for free. And neither is any other Agent, I would Bet." - Laure Feld

    If i can give 0 stars, i would. First they cancelled my insurance policy FOR NO REASON. Could not…read moreprovide an answer to why they cancelled my insurance. Couldn't provide legit coverage for their mistake... and then when i went with a different company, they reinstated my insurance; to which i replied i no longer need their service and to go ahead and close out my account. They did not provide any services or coverage, yes has the audacity to charge me $256 and then sent me to collections without my knowledge of all this . I do not recommend Allstate, horrible services. Unprofessional and absolutely embarrassing.

    Michael O'Brien Insurance - insurance - Updated May 2026

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