Horrible customer service. Just called to sign my three children up as new patients and the woman…read moreimmediately told me that we couldn't be seen in the morning or afternoon afternoons. I responded to her ever? And she said not until June. I said that was fine. Not a good introduction, but decided to try and proceed forward. She asked to the subscriber was for the insurance and I gave her the subscribers date of birth with the year being 1935 and she asked if that was the correct year I said yes. She said 1935? Almost insulting. I told her I would look somewhere else. The biggest problem I find that doctors offices have is their staff. Truly repelling but also happy to find the truth early on glad I didn't go with this place.

Rude front office staff. Dentists are great though, if only the ones running the show were kinder,…read moremore empathetic.

We've had a great experience with Dr. Gross and his team! The office is always clean, kid-friendly,…read moreand well-organized. The staff is efficient, and we never have to wait long, which is a huge plus since that is not always the case at the other offices. They have multiple hygienists, all of whom are professional, warm, and gentle. I've seen them carefully clean and sanitize each chair multiple times. Dr. Gross is knowledgeable, friendly, and, most importantly, takes the time to explain all procedures and answer our questions. We believe in a minimally invasive approach to our health, and he never recommends unnecessary work. Another great aspect is that they've accepted all three different insurance plans we've had over the years, making visits seamless. On top of all that, they have the best toy prize tower I've ever seen! It's such a fun reward for kids and makes every visit something to look forward to. The street parking can be tricky, so arriving a little early is a good idea. 5 star dentist! Highly recommend!

My 2 year old had the absolute best time at her first appointment with the dentist. She cried on…read morethe way home because she wanted to go back, I didn't expect such a wonderful outcome. Everyone was wonderful from the hygienist, front desk lady to the doctor. The facility was also wonderful. It was amazing. I'm so grateful for them for giving my daughter such a wonderful experience and starting her journey with a dentist on a good foot.

We've had a really positive experience with our 9 year old's teeth. We met with several…read moreorthodontists and Vision Dental felt the most grounded, down to earth, and honest. Throughout our journey, they were able to accommodate us with last minute appointments and make whatever difficulty we were having, work. Their staff is respectful, kind, and helpful and solutions based! They are on text frequently and can help troubleshoot or answer any questions. They have a century city and Santa Monica location and were able to accommodate most after school appointments. Very much appreciate you guys!!

Amazing dentist! I recently switched to them when I moved to the area. Had a poor experience at my…read morelast dentist, but Vision Dental was extremely welcoming, friendly, and helpful.

When asked locals of a Pediatric Dentist office, so many recommended Shine to us! We have a 4 year…read moreold and 1 year old. My 4 year old boy needed quite a bit of dental work. Our dentist before gave us some options on treatment that we weren't too happy with. So we came here initially just for a 2nd opinion. Dr Andrew and Dr Salina both were so kind and really took the time to discuss the treatment plan and what we were comfortable with. In the end, my son did so great and ended up loving his whole experience. We had to do a total of 4 appointments for him and each time he got excited to visit the dentist. Dr Andrew and his staff were amazing to us! Definitely recommend!

Would highly recommend Dr Andrew and this practice. Dr Andrew is quite thorough and knowledgeable…read more My daughter is 1 yr old so this was her first dentist visit. I felt she received very good care and information for her incoming teeth from Dr Andrew. Dr Andrew provided basic guidelines for how to take care of her teeth and gums, health information on foods/ways to keep her teeth healthy and showed me a method to help brush my daughters teeth & gums. Overall the staff here is friendly, helpful and the office is very clean, modern and inviting with toys and great in keeping your child "occupied"/calm for their visits. We have straight medi-Cal for insurance and it was quite easy to get scheduled. Overall a great experience and would recommend! We'll be back!

We have been taking our son & daughter to Vision Dental for a little over a year now and are so…read moreglad we have made them our primary dentist for not only the kids but for ourselves, as well. It doesn't even feel like a dental visit when we stop in, that's how welcoming and kind the staff is. Dr. Andrew is kind, patient and informative when it comes to the kids. He thoroughly inspects the kids teeth, their prior visit history and answers any/all questions that we always have - with no hesitation. His motto is to "prevent cavities before they happen" and stands strong by that. There isn't anyone else we would trust with the kids teeth after being a client of his. We are so glad that we found you Dr. Andrew. Thank you for all that you do for Zane & Quinn!

Dr. Andrew is so awesome, that my 4-year old daughter asks to visit him even when she doesn't need…read moreany dental care--this should tell you about his clinical bedside manners and ability to build rapport with young patients (on that note, we switched to Dr. Andrew from another pediatric dentist who made my daughter cry and made thorough examinations impossible). Besides Dr. Andrew's temperament, he is also very professional and takes his time answering concerned parents' questions. We love Dr. Andrew so much that we drive all the way from the other end of LA County to see him for my daughter's checkups.

Dr Mary Shannon is a caring and knowledgeable pediatric dentist. Today was the first time my 7…read moreyear old granddaughter had a cavity filled. (Back adult molar). Dr Shannon used laughing gas and my granddaughter didn't even feel the novocaine and drilling. Dr Shannon also sealed her other molars to prevent other cavities. We are so happy that she had a positive experience at the dentist and recommend Dr Shannon highly!

Dr. Shannon manages the pediatric dentistry side of the practice and her husband, Dr. Song, manages…read morethe adults and prosthodontics. Both are top 1% and we have been going to them for over 6 years (and now I'm scared too many people will flock to them). I posted a review for Dr. Song too. My husband and I are both healthcare providers with a high bar for excellence. All 3 of our children, ages 1 to 7, see Dr. Shannon and we both see Dr. Song. We were referred first to Dr. Shannon by a fellow health care provider who had also been referred by another friend (tons of word of mouth referrals). As a paranoid helicopter overprotective parent of one daughter, he assured me my kids couldn't be in better hands and wouldn't let me take my kids anywhere else even though I had booked an appointment at another practice in Santa Monica. He started taking his daughter to Dr. Shannon when she was 3 and now she is 13. He and his wife see Dr. Song too. I couldn't agree more. I was told both Drs. Shannon and Song teach at the UCLA dental school and are the preferred dentists for many UCLA dentist families as they were their professors. Dr. Shannon is friendly with a dynamic personality, engaging with the kids, gentle, meticulous, detail oriented, and extremely ethical. The kids don't get stressed at all with her and love seeing her (they remember her and her toy area even after one visit). She plays Netflix for them on the screen during the cleaning and they get to pick the show. She has tons of flavored products and lets the kids pick the ones they like. They get major swag when they leave including a toothbrush and floss plus pointing to a toy from the toy board to take home (toy chest prior to COVID restrictions). Both providers do what is in the best interest of the patient not for personal profit or to increase their revenue. The work is high quality and if you have any outstanding issues, they rectify it without charging you for the same original issue unless it's something different. They will advise you on preventative maintenance and any concerns about needing orthodontics. Their dental hygienists and staff are superb as is Esther who works front office. They take COVID precautions to limit people in their office by calling you when you arrive to come up to protect patients and staff. They get you in quickly and have electronic forms. Dr. Shannon responds quickly if you have any concerns even with her busy schedule. She really takes the time and is so kind and caring. Billing is easy and straightforward. They take Delta Dental PPO I have through UCLA so no out of pocket costs. I have never felt taken advantage of and they never order unnecessary imaging or procedures unless indicated (they will let you know the rationale if you need anything else other than standard cleaning). I've recommended them to NextDoor as well as to friends and patients. Parking is at meters (has credit card reader too in front of the building and along Wilshire unless you can find neighborhood parking. I believe they have garage parking if you want to pay too. Plenty of options within 2 blocks. There is an Erewhon next to the building if you need to kill time at the market plus Milo and Olive for coffee and eats across the street. Highest possible commendation and recommendation. We used to see Cynthia Cheung in Westwood who is also great, but this practice fits our family needs the best (plus love Esther - front office sometimes has the greatest impact on the office you choose and ultimately stay at).

Dr.Loewen is the best as a pediatric doctor and as a human being ! Always a pleasure to see her!…read moreThanks Cristina

I don't know where to start from ! I called to get an appointment for a Saturday and the front…read morelady was very nice and helpful. We came in on a Saturday from the front to the back stuff everybody was amazing.The lady who cleaned my daughters teeth was soooo nice and patient and loving thank u ! Now for Dr. Lowen! the worlds most sweetest ,loving , gentle,caring,honest should i keep on going ? Dr. on this planet!!!!! O yeah and patient ! she took the time to listen to our concerns and even help my daughter floss her teeth thank you for everything Dr.Lowen

I would highly recommend Toothbuds to any friends and family. Dr. Tali and Dr. Mae are very…read moreknowledgeable and amazing with kids! When my daughter had her first cavity, Dr. Tali made the entire remedy process so smooth and quick. Lastly, I want to give a proper compliment to their staff, particularly Araceli. She is always so kind and accommodating. Thank you Toothbuds for your warmth and attentive care for our little ones!

We love Toothbuds and Dr. Tali so much. She's so good at what she does and has just the best…read morebedside manner with the kids. This place came highly recommended from a friend and we're so glad that we found it because it truly is a joy to come to the dentist for not only the kids but also for me (since they are so excited to go). Everyone I have come across here is really friendly and warm, professional and throw in their jobs. I also love getting text reminders about appointments that we have scheduled. I also love that they are thorough but don't shame parents for a little little bit of plaque or whatever (my kids are young so I still help them brush their teeth after they take their turns). We even drive from across town to come here because it's that good. Highly recommend trying it out for your kids.

This has been a long time coming... I have been looking for the perfect orthodontist for my…read moredaughter for years. Not because she has some crazy ortho case but because I want her to have top notch care. She's getting older and I want her to be confident in her smile, you know teenagers are always so hard on themselves. The customer service and quality care is absolutely the best. The way they have handed covid is superb. Absolutely love it here & of course so does my daughter. We are almost at the end of her treatment and we are incredibly happy with her experience. Dr Tartakow is amazing, explains the process and makes it a positive experience. The staff is professional, sweet, welcoming. Once my daughter is done with her treatment I will probably get my Invisalign started. They have Saturday appointments available, that's our go to day & after we go have breakfast & enjoy our weekend.

Great experience so far (I still have lots of visits to go). They have the latest equipment, staff…read moreis friendly, and the Dr is nice and has a gazillion certifications and awards on his wall.

Dr. Katie is amazing! She's gentle and ensures you're comfortable. The staff is also amazing…read more Francisco is sweet! I drive to Santa Monica from Calabasas to get treated here.

Amazing dentist and assistant. Gentle and attentive to your needs. I went here even when my…read moreinsurance did not cover them. Reasonable prices, cute rooms!.