1. Michael Johnson - State Farm Insurance Agent

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Chicago, IL

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Michael Johnson - State Farm Insurance Agent

3.7 (3 reviews)
Closed • 9:00 am - 5:00 pm
Updated 1 month ago

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Services - Michael Johnson - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Motorcycle insurance

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4 years ago

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2 years ago

Terrible experience. I cannot recommend this agents office. Over-aggressive and disrespectful approach.

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4 years ago

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Metropolitan Insurance Service Consultants

Metropolitan Insurance Service Consultants

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Be very careful dealing with this "Ins Co". Watch your billing Closely!! They are crooked and…read morewill sneak in all kinds of fees,then tell you it is the cost of policy. I actually​ called the ins co and they are the ones that told me,it must be a service charge. Metropolitan denied it untill I confronted them with the information. Not to mention,I know of one of the agents there that will let a customer not pay on time premiums but cover their policy anyway. I am talking bout not just a few $'s but thousands. Then put through a claim involving multiple vehicles thru the the policy. Of course they had been given incentives along the way. So be very careful,go to another agency,they will not look after your best interest just the opposite.

From the owner: Metropolitan Insurance Service Consultants Inc. has served Chicago, IL, since 1959, providing…read moretrusted personal and commercial insurance coverage across Illinois and multiple states. Specializing in NEMT insurance, limo insurance, and trucker insurance, the firm also offers auto, home, life, commercial auto, contractors, and business policies. Representing over 15 carriers, Metropolitan Insurance delivers tailored coverage solutions with dedicated, one-on-one guidance and a 90%+ client retention rate. With decades of local expertise and over 5,000 active clients, the team works to match every driver, fleet operator, and business owner with the right protection. Request a free quote today.

Daria Kent - State Farm Insurance Agent - State Farm Logo

Daria Kent - State Farm Insurance Agent

(7 reviews)

Jefferson Park

Terrible customer service. I am highly disappointed with Daria's attitude especially during a…read morepandemic!!! You would think she would be more understanding and compassionate. Her office sent me a refund check because I over paid and since I was in the process of moving out of state apparently by the time I tried to cash the check her office had issued a stop payment on it. The check she sent me bounced and I was charged a stop payment fee. When I called in, one of her reps apologized for the mistake and told me that I should be receiving another check. That check never came and when I called to follow up, Daria gave me an earful. Not only did she leave me a VM with a condensing, terrible attitude but she also emailed me a very lengthy email with the same horrible attitude. She even insinuated that I was trying to be "slick" and cash a check that I knew had a stop payment on it. REALLY?!! Why the hell would I do that?? I had no idea that their was a stop payment on there DUH, otherwise I wouldn't of tried to deposit your bogus check. She even went as far as to tell me that "no one told me to deposit the check" and that "you should of called us first". Excuse me?? That is not my responsibility. Especially when your office told me to keep an eye out for the check to begin with!! I called corporate and they actually told me that I over paid by 3 + months since we moved in July and had made payments until October. I had it on autopay and during the madness of a cross-country move I had forgotten to stop the draft once we moved. When I had initially called to request the bank draft be stopped, an associate Mike told me that he could stop the future draft and request a refund for the over-pay. SO... Newsflash Daria, State farm actually owes me more money back while you are trying to make it seem like I am trying to steal their money lol smh! What a joke. Accusing your clients of being crooks is no way to do business. The sad part is that she is the agent and the people under her have been kinder, and more respectful that her. I would stay clear of Daria if I were you, apparently she has an evil twin that can come out at any time.

Daria Kent met with my husband and myself to review our insurance policies and we couldn't be…read morehappier. She really took the time to explain every aspect of our current policies as well as her reasoning for recommendations she made. We also recently got a new car and sold the old one to my sister and she was able to tell us the best way to proceed with switching coverage quickly and efficiently. I can't recommend Daria and her team highly enough.

Michael Johnson - State Farm Insurance Agent - homeinsurance - Updated October 2026

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