My doctor was thorough, efficient, personable, and professional. My entire experience was…read moreoutstanding! I highly recommend this office for your cardiology care.

I just had my annual echo completed here recently. Everyone in the office once again impressed me…read morewith their professionalism and friendliness. I was greeted and check in immediately when entering. Then only said in the waiting room for minutes before being called back. The girl completing my test made me feel comfortable explaining everything she was doing along the way. Next week I'll return to go over my results with Dr Kumar and totally expect the same type of service. I highly recommend this practice. 2026-15

Amazing care love this place they took good care of me glad we have them in buffalo they are very…read more thorough

My husband went to Gates Vascular for an angiogram on 3/12/25, we had a great experience from the…read moremoment we walked in. everyone was so pleasant.My husband was on the second floor, room 50 & I can't say enough about his wonderful nurse Karen K. she was excellent! From the time we got to the room until the time we left she was so helpful & professional. Thank you again Kare.

Great group of cardiologists. Conveniently located near the Veterans Hospital, the medical school…read moreand the Eastside. They are able to accommodate same day emergency appointment. Parking is private and secure. staff and providers are efficient, knowledgeable, and friendly.

From the owner: Buffalo Heart Group has been providing quality cardiology services since 1987 when A.R. Zaki Masud,…read moreMD opened our 1st office on Bailey Avenue in Buffalo, N.Y. Our team of Board Certified Cardiologists, Nurse Practitioners, Physician Assistants and Medical Office Personnel are committed to providing our patients with quality care and service.

Dr. Cobler takes time to answer my questions and is a wealth of knowledge on cardiac care. She is…read morealways upbeat and connects with her patients. Her office staff is extremely efficient and I have never had to wait more than 5 to 10 minutes during an appointment.

My recent appointment with Dr. Joanne Cobler at Buffalo Medical Group was one of the most…read moreunprofessional and dismissive medical interactions I have experienced, and it ultimately ended with ME terminating the doctor-patient relationship and leaving the appointment. To provide context, I waited several months for this appointment in order to discuss the progression of my mitral valve prolapse and what appears to be an increase in its severity based on recent diagnostic testing. For a patient, especially someone who is not a physician and is trying to understand a potentially serious heart condition, that wait comes with a great deal of anxiety and concern. Sitting down with a cardiologist is supposed to provide clarity, reassurance, and thoughtful guidance. Instead, the interaction I experienced was dismissive, confrontational, and devoid of the basic bedside manner one would reasonably expect from a specialist dealing with potentially life-threatening cardiac issues. Because my wife was unable to attend the appointment in person, I had her on speakerphone so she could listen while Dr. Cobler reviewed my diagnostic results. She wanted to hear the interpretation directly and ask questions if necessary. This is a very common and reasonable practice when dealing with health issues and would have been no different than if she had simply been sitting in the exam room with me. Before Dr. Cobler even entered the room, her assistant came in and told me that I needed to either turn my phone down or hang up because Dr. Cobler was in the next room and claimed she could not read the notes from my diagnostic report due to my conversation. This request was both surprising and unnecessary. My wife and I were simply speaking quietly while waiting for the doctor to arrive, something that would be entirely normal if a spouse were sitting in the room. When Dr. Cobler finally entered the room, I immediately explained that my wife was on the phone so she could hear the discussion about my diagnostic results and ask questions if needed. Rather than acknowledging this reasonable request, Dr. Cobler dismissed the statement entirely and proceeded as if it had never been said. She did not acknowledge my wife's presence on the call, did not offer to include her in the conversation, and did not demonstrate any willingness to engage collaboratively in discussing my condition. Instead, the tone of the appointment quickly became confrontational and dismissive. Dr. Cobler began questioning me about previous diagnostic test results and appeared irritated that I could not immediately recall specific numbers and details from prior reports. Rather than simply referencing the information already in my medical record or explaining it, she repeatedly spoke in a condescending and critical tone. When I attempted to ask questions about my condition and the interpretation of my recent diagnostic report, those questions were repeatedly interrupted or dismissed. At one point she stated that she could not continue speaking with me because of "background noise" coming from my phone, despite the fact that there was none. Again, this situation was functionally no different than if my wife had been sitting in the room and participating in the conversation. Equally concerning was the recommendation she made regarding exercise. Dr. Cobler proceeded to lecture me about needing to follow an extremely aggressive workout regimen that sounded more appropriate for elite endurance athletes in their twenties or thirties than for a 52-year-old patient seeking guidance about a cardiac condition. The recommendation was delivered as criticism rather than as thoughtful medical guidance, and no meaningful explanation was provided about how such a regimen related to my specific condition or medical history. By this point the interaction had become increasingly uncomfortable and unproductive. Rather than a professional medical consultation focused on helping a concerned patient understand a heart condition, the appointment had turned into a one-sided lecture delivered in a dismissive and hostile tone. Eventually I had simply had enough. I interrupted the conversation and said directly, "You are done. We are done here." I stood up and made it clear that I was ending the appointment. At that point Dr. Cobler attempted to persuade me to stay. By that point, however, my decision had already been made. The interaction had deteriorated to the point where any productive dialogue about my condition was no longer possible. I declined her request, reiterated that we were done, and left the office. For patients dealing with cardiac conditions, especially something as concerning as the progression of mitral valve prolapse, the emotional component cannot be ignored. When you are not a physician and are trying to understand a condition that may affect your long-term health or even your life expectancy, communication from your cardiologist is essential. Patients need explanatio

This place is morally bankrupt. . Started my journey in 2018 and was diagnosed with severe…read morehypertension. I was given a script for irbesartan 300. When I left no follow-up appointment was made and everything blood pressure wise was good to go. I called to make an appointment in June of 2020. Told them that due to covid-19 I was losing my job and my insurance. when I called to make another appointment i was denied an appointment and prescription (still no insurance)and said you are at risk for a heart attack or a stroke. I will be filing a complaint with the State Medical Board. Meantime I'm walking around like a ticking time bomb !

Great Heart Doctor, I have been see him since 1990, when I retired from the US Army, appointments…read moretimes are always kept. The waite time is always minimal usual less than 5 minutes. You can get EKGs and the doctor will go over the results with you while you are there. Other test may have to come back for results another time or they will call you.

I've had no problems with Trinity. They've been great. Taking care of my heart health. Everything I…read moreneed so far. Yes, I do recommend

Awful customer service. I was at the ER over the weekend and they spoke to the on call doctor for…read morerecommendations on my care, this doctor said to call the office Monday for follow up, including getting a halter monitor and other follow up tests given my condition was not something life threatening but was of concern for follow up. The ER doctor said they could give me a script, but if they did that it would be for a different cardiology group if they did. So I called Trinity on Monday when I didn't hear from them and they cannot get me in for an ER follow up appointment until Thursday (3 days from now). They also cannot order anything because they don't have a script. I mentioned the note from my ER visit and she said that they had to have a script. The on call doctor recommended this to the ER doctor and all I got was attitude from the receptionist on the phone. I cannot believe this is their standard of care! This is not my first poor experience with them, so after this, I will absolutely be finding a new practice.

If your dying in need of someone to give you assistance do not go here they will have you praying…read morefor your life and tell you to wait in the waiting room for an hour and a half they don't care at all. So sad

Full service cardiology practice in the Sterling Park campus. We were welcomed immediately upon…read moreentering the lobby. Our wait was less than five minutes this morning. Everyone on staff presents themselves very professionally and politely. Thankfully we got in and out pretty quickly with a follow up in a year.

They cannot seem to keep their doctors. I have been with them for 3 years and I have had 3 doctors…read more Just received a call to reschedule my echo appointment that I made a year ago, had to take off from work, and they asked if I could go to their Wherle Dr. office in the afternoon. I'm sorry but I don't have an unlimited amount of time to drive all over WNY for doctors appointments. Try to keep your doctors and develop some customer service skills and you could keep your patients.

I highly recommend Family Care Physicians! I've been a patient for 35+ years. Not only the…read morewonderful Doctors - Dr Roche , Dr Palumbo and Dr McMichael who are our physician's but the wonderful staff they employ. From the person who answers the phone to the nurses who are kind and pleasant that treat you respectfully and get back to you immediately. My recent experience with another doctor's office that had extremely rude and unprofessional staff encouraged me write this review to let everyone know how much I appreciate Family Care and their outstanding service!! Thank you Ana, for all your help and understanding in helping me get through a medical issue that I have been dealing with - you've been wonderful and I truly appreciate your kindness and attentiveness!

I went here for an annual checkup appointment with doctor Victoria Grudzinski. She was horrible. I…read moreasked her to recommend me a gynecologist because I wanted a bilateral salpingectomy done (a sterilization procedure) and she started asking me inappropriate questions. She started asking me "what if u change ur mind in the future?" And "what if ur future partner wants kids?" As if thats any of her business!! I never went back since. Good news atleast, I ended up getting my sterilization procedure done anyways couple months after. I want to file a report towards Doctor Victoria Grudzinski for questioning my autonomy.