I've never dealt with an insurance agent that treated you like an old friend and was genuinely…read moreconcerned about the welfare of his customers as much as he does. I diligently researched the rates vs the product and hands down his agency won. He's very straight with his customers and will always give you the best advice for your needs. There's no need to do research with his company because he does it for you.

The service I have received at Shirley Quattlebaum State…read moreFarm Insurance office has been outstanding!!!!! The business is easy to enter and leave, her staff is efficient and very helpful. I deal with Stefani Nelson who always answers any questions i have and is very knowledgeable. I always get quick clams service when I have needed it!!!!

Overall the ability to communicate your insurance needs with this organization falls short at…read morealmost every level. Updates to vehicles have consistently been placed on the wrong vehicles. Full coverage has been removed on certain vehicles mistakenly due to poor internal communication techniques. Due to the length of time with the company we have held professional patience even after loss due to their error. Further shortfalls during the last 12 month reporting period show a dramatic inability at all levels to communicate customer requirements. Cancellation of the wrong vehicles caused a lapse in coverage. This type of practice shows a highly probable lack of quality assurance. Lending customers possible grounds for seeking coverage elsewhere where proper training techniques are strictly adhered to and management holds all accountable professionally. Unfortunately the majority of mistakes have been at the management level leaving a total loss in professional confidence. As a family with resources both monetarily and socially we look toward assisting everyone and still hold patience. For families who find themselves in these situations, stand advised. Check your policies, call to follow up on coverage. We stay strong as a community by assisting one another and understanding we all make mistakes, but a family of lesser means monetarily due to youth or situation out of their control could have severely suffered if they incurred the losses we experienced due to lack of proper communication.

Debra is THE AGENT for all your insurance needs! She has been such a pleasure to work with to…read moreswitch homeowners and auto insurance from prior providers over to State Farm. I connected with Debra randomly through an internet search when looking for a great local agent to help my sister get into a better coverage position. Debra has been super responsive, providing thorough but simple explanations through a couple complicated questions and super professional and friendly at the same time. On top of all this, the State Farm rates through Debra will save my sister and her family thousands per year! OMG! Go Debra! Thank you! 10/10. Highly Recommend!

Tami, Thank you for your quick fix to get my auto payment info updated. You are always there to…read morehelp me out. Marian

I would leave a 10 star review if I coud for Collin. He goes above and beyond to help you in…read moreeveryway and I cannot thank him enough for the money he saved us, it was unreal, I thought he was pulling my leg when he quoted me at 1st. Collin was truly a blessing, I referred my aunt to him also and he saved her 3000/yr on insurance. She's a single parent and was really struggling so he truly was a blessing for her also. I'm so glad my path crossed with Collin bc like I said he has truly been a blessing to all of my family. He is an awesome agent and truly does want to save everyone money that he speaks with, so please call this man and let him do it.

I just want to give a shout out to Ashley! I have been over paying for car insurance and trying to…read moreget home insurance. As soon as I messaged her she got back to me quick! She explained the process to me and talked me through everything. I am saving so much by switching and combining the two thanks to her! She is the best! I 100% recommend this place to anyone!

Great customer service! They care about YOU not worried about taking all of your money. Very…read moresatisfied. Special shoutout to Victoria who was great!

Tesha and her team are the best! She always gives me the best advice for my auto and home insurance…read moreneeds and they're always so friendly.

I had no understanding of how life insurance worked, or the importance of having life insurance in…read moreplace. However after my visit Josh Barfield, I'm at peace of mind. I now know that when the time comes my family will not have to worry about my expenses. Josh was very knowledgeable and talked to me in a way that understood. He made the information very easy to understand. I highly recommend anybody to reach out to Josh.