From the moment I entered I felt welcomed: Maria looked at me, and the schedule, and called me by…read morename. I asked if she was Sharon. No, she said, "I'm Maria." She pointed to her left. I said Sharon was really helpful the other day, meaning when I called for an appointment. Sharon led me to the medical room, took my blood pressure (120/74?), gave me an EKG. When she left I raised the curtain to check the view. Somehow the wide windows and trees make the freeway and onramp look attractive. While waiting, I skimmed the "Good Nutrition" brochure. When Yesenia arrived she gave me what I most want and need: information. Other professionals often just sit typing at the computer, silent. Yesenia kept me fully apprised; admitted she was consulting AI. That's okay with me, I said, as long as an intelligent mind is sorting the response. Yesenia does all those things, so when searching for a word of thanks, I could only acknowledge her as "Exceptional." You run a great office, Dr. Shenkman.

After having unresolved symptoms for several years, my PCP suggested I see a cardiologist. Since I…read morewas a previous patient in this office in 2023, I thought it made sense to return since they had a previous history with records. Unfortunately I was disappointed this time. I had some specific concerns I wanted to address and/or rule out and felt that very little effort was put forth to diagnose vague symptoms that I thought may be cardiac related. A medicine was prescribed that I was not tolerating and Dr. Shenkman did not suggest an alternative. She seemed a bit condescending in one of my appointments. When some follow up questions were addressed via the patient portal, an additional charge was incurred which was a bit disappointing but I accepted it. The final turnoff was the fact that my insurance changed and they weren't contracted with my insurance provider so they bluntly disabled my portal login and told me I could do cash pay only without insurance. I was still a patient though, irrespective of insurance or not. Very rude way to treat an established patient I thought. If you have heart disease, stents etc. Dr Shenkman might be a perfect match but for those of us that have other cardiac concerns, arrhythmias, Dysautonomia/POTS, Long COVID etc this not the right place to go. No referral was suggested either. No thank you. I won't be returning.

No comunocation with patient for any changes…read more.. My mom had an appointment for ultrasound, we arrived half an hour earlier. The front desk lady said they didn't set any appointment, thx God we had the card which they gave us for day and time of the appointment so I show the card and the lady shocked. Send me to the appointment center and the second lady said they didn't recived the outorisation letter so they decided to cancel appointment without notifying the patient. They just answered me that they forgot to inform patient about the schedule ... ***This review is for office not the medical part so I am hopping the rest of the part gonna work well...

Very upset with this group. Had an appointment for a stress test today. Appointment was at 10:15. I…read morearrived at 10:20 and was told I was late and they weren't going to be able to take me. She said my appointment was at 10:00. I showed her the appointment card that stated 10:15. She said that for those appointments, you need to arrive 15 minutes early. No where on my card does it state that. She claimed that someone was already in the room since I was late. I find that hard to believe and if that was the case, then they must have been early and taken my appointment which means that I should have been able to take their appointment. I was told I'd have to reschedule. Not a good way to run an office and now I see why the reviews for this group are so low! Receptionists are very young and not very helpful. Do not recommend this group! Not happy!!

This doctor is heartless!! My first appointment I saw his PA. That was a joke she didn't even…read morelisten to me and was very distracted. My 2nd appointment was with Dr. kupferwasser. That was a total disappointment. He danced around the room and used hand gestures as if he was auditioning for a ER show or a play. He too was distracted and did not listen to me about my recent symptoms. It was obvious he does not care. In a rush and appeared offended that I was taking my health serious and asked a lot of questions. He refused to sign my disability forms, said that he does not know how to do them. I did a grievance against him he sent me a letter dumping me as a client. Apparently he specializes in cardiologist but I'm pretty sure he's only innit for a paycheck. This doctor is cold hearted, he should have been an actor. Seriously. Poor, poor care and he's mean!

LOVE this doctor. Smart, knows all the answers, great staff, and added bonus he is really funny!…read moreGuess it's not a pre-requisite for a doctor but certainly makes experience more enjoyable!

Doctor Saman saved my life! He act quickly and swiftly so I now have a second lease on life…read more Appreciate you and your wonderful team Dr Saman.

Dr. Saman Fakheri is truly an exceptional interventional cardiologist. Their diagnosis is always…read moreaccurate, and they treat their patients with so much kindness and care. Unlike many doctors, they really take the time to listen and give their full attention to what you're saying. Whenever you have a question or concern, they respond quickly, and I'm so grateful to have found them. My whole family sees them now, and I also really appreciate their office staff for being so friendly and professional. I highly recommend Dr. Saman Fakheri to everyone. And I want to say a huge thank you to Dr. Fakheri for all their care and attention.

Dr. Arbit is a kind knowledgeable person who always takes time to explain medical issues.read more

Dr. Arbit is careful and attentive. He spends a lot of time listening to your concerns, and he…read moreexplains things well. I feel well cared for. Highly recommend.

Dr Emrani is my hero. I cannot express enough my admiration, gratitude and respect for Dr Emrani…read more He genuinely cares for and about his patients beyond the basics. Knowledgable and well informed. He practices and offers the latest treatment plans at the highest level of information so you can be assured you are getting the best care for whatever your condition is. Almost wvebasic test always reachable. And responsive Such respect for special Dr who cares about his patients

This review is on behalf of my dad who had a horrible experience here. He felt very uncomfortable…read moreand uncared for by the office staff and doctor. They make it very difficult for patients to reschedule appointments and don't go over the costs or insurances that are accepted or covered. He was refused care because he didn't understand the need to pay something that was not initially disclosed after making the trip to the office. This could have been disclosed over the phone or before he filled out paperwork (he has insurance).

Great doctor, very professional Very patient and…read moreknowledgeable. Located in the middle of the valley with a lot of parking easy access. If you're looking for an experienced good cardiologist I recommend you try Dr. Ben zur.

I can't say enough positive things about Dr. BenZur and his entire office. He has cared for my…read moreparents and for me, and every experience has been outstanding. Dr. BenZur is incredibly professional, compassionate, and truly listens to his patients. His staff is just as wonderful--helpful, organized, and always quick to respond. I never wait to be seen. One thing that really sets this office apart is their availability. They start seeing patients as early as 5 AM, even on Sundays. This is a huge blessing for anyone who works full-time and needs flexible hours. The communication between the doctor and his staff is excellent, and it really shows in the quality of care they provide. I'm personally very grateful to Dr. BenZur. After COVID, I gained a significant amount of weight and was vomiting daily for almost six months. I felt like my health was in real danger, and he was the only doctor who truly listened and helped. Thanks to his care, I was able to lose 40 lbs and feel safe again. To me, he is genuinely an angel on earth. If you're looking for a cardiologist who actually cares and goes above and beyond, I highly recommend Dr. BenZur.

I had open heart surgery in 2016. I was only 56 years old and found out I had heart disease. That…read morewas like a death sentence for someone so young. Since that time, until a year ago, I never felt quite right or 100%. In October 2023, I had two heart events that put me in Holy Cross Hospital in Los Angeles. My blood pressure was insanely high and I had trouble breathing. Dr. Rodney Samaan was assigned to me as my cardiologist for my stay. He was able to diagnose my symptyms and what medications would help me. Since my release from the hospital, I have been in Dr. Samaan's care. The combination of prescriptions, vitamins and an active health plan, I have felt much better than I ever have. As long as I follow his direction, I am able to do things in my life that I was limited to before. His staff is courteous, professional and compassionate. Dr. Samaan is always reachable, which for someone who has a heart condition like me, is it imperative. I would never trust any other Doctor as much as I trust Dr. Samaan.

One of the worst medical experiences I've had. Leaving a one-star review is not something I do…read moreoften, but this was warranted. I came to this office for a heart concern and general internal medicine support. While the staff and doctor were amiable, this review isn't about personalities - it's about the professionalism and operations of the practice. At one point, the office even left me a voicemail clearly meant for another patient which is a HUGE privacy/competency concern. I arrived for my first appointment, filled out forms, and waited in an empty waiting room for AN HOUR. One person came in after me yet was seen first. I got tired of waiting and said I was gonna leave. Suddenly a room was available. I was told the wait was long as rooms were occupied, yet I never saw a single patient exit (and one magically became available? Interesting!). While in with the doctor, I explained my heart and general health concerns. He listened to my heart for maybe 2 seconds. After that "thorough" exam, he reviewed labs I brought in, listed off supplements to take, and suggested I buy them directly from him (red flag). I found some of his conclusions odd so I reviewed the labs when I got home and realized he read them incorrectly and prescribed things for issues I don't have. If he didn't understand the labs, he should've said so instead of prescribing inaccurately. He recommended a blood draw in-office. I mentioned that cortisol testing should be done in the morning and while fasting, but my appointment was in the afternoon and I had eaten. He said it was still fine. I gave him a list of labs I needed, and he said those would be ordered along with others he felt necessary. I had the labs drawn and left. When the results came back from Quest, there were immediate issues. Some tests couldn't be completed due to "no suitable specimen received" (whether this was the office's fault or Quest's, I don't know - but this has never happened in all my years doing labs there). Cortisol also came back flagged. Shocker! Multiple labs I was told would be ordered were missing. When I asked the office about it, I was told they had been ordered and there must've been a mistake. I called Quest myself and found out they were never ordered. When I spoke to the office again, I was then told that the doctor didn't feel comfortable ordering them in the first place. So I caught them in a lie. I was lied to by both the doctor (who said he'd order the labs), and by the staff (who said the labs were ordered when they weren't). This is how they operate? YIKES. Additionally, the doctor never went over the labs that did come back. Does this practice expect patients to review them on their own? I had to upload mine into ChatGPT to interpret them for me. The whole point of labs is to inform a care plan with your doctor. The doctor said he would "help me," offered "solutions," and suggested labs, yet followed through on none of it. Contacting the office was difficult. Calls went unanswered 9/10 times. When I finally got through after multiple attempts, I shared what Quest had told me. That's when I was informed the doctor won't order the missing labs he initially said he would. I requested that it be documented in my chart that my request for these labs was denied by the physician. I was then told he could no longer help me (after previously stating--completely unprompted--that he would), and that I should see another doctor. Once I began advocating for myself, it became clear this office does not respond well to informed or proactive patients. At best, this experience was disorganized. At worst, it felt dishonest. If you have a straightforward concern and don't plan to ask many questions, maybe this is the right place for you. If you value transparency, honesty, clear communication, and take an active role in your health, I'd look elsewhere. All of the above are facts and not opinion. I shared in detail because I believe patients deserve transparency. I have records and documentation of what I mentioned should the need arise or there be any attempt to refute this review.

Outstanding service and care. Truly appreciate the on time…read morescheduling, the kindness Lena showed when making the appointment, to Roxy being so sweet when I checked in and Evelyn for keeping me understanding everything happening. Truly a great experience for a Dr. Appointment and of course the care Dr. Kassabian shared was really a great experience!

Saw first Cardiologist Ara Tilkian, did nothing when I was getting bad side effects from heavy drug…read moreAmiodarone " said stay on meds, if bad effects continue take yourself to ER so they can sort it out" ... Booked a second Cardiologist Kenneth Tam, same office, who listened more, told me the opposite, get off heavy drug Amiodarone ASAP re bad side effects. This was better as I started to feel better straight away. Thank you. Dr Tam recommend the next step for me to do.

**Solid solid doctor and staff…read more I've been feeling weird heart beats and producing abnormal EKG's for a few months. Worried of course. Saw Dr. Leo, after EKG, diagnosed my problem right away. Then, developed a treatment plan with a prognosis. He's so sharp, no bs, but very personable. I feel incredibly comfortable under his care. Simply AMAZING what a competent doctor and office staff can do for you life!!!

I can not say enough about Dr. Leo and his amazing staff. I struggled with a very complicated heart…read morearythima and his personal care was more than I could ever ask for. He was there every step of the way explaining everything and making me feel safe and well cared for. He found the problem and fixed it and gave me my life back. His staff was always kind and helpful. Words can not express how thankful me and my whole family are for the care I received. At times there is a bit of a wait at his office but it is worth it to be care for by such an knowledge caring doctor and his staff. He truly cares.