This is more commonly known as Fines Opticians. The first time I came in here to get tested for new glasses a few years ago, the receptionist(s) at reception was not very friendly. I've been in there a few more times, including today, not to get tested but to ask about other services or to try and get my glasses fixed and it's less friendly every time. Now, I don't like the current aspect of the service industry where everyone creepily acts like you're their friend (first names on your cup at Starbucks and so on), but these people are the opposite extreme and are just snooty and unhelpful and act like you're bothering them. I know being a receptionist is not the most exciting job in the world, no offence to receptionists everywhere, but you don't have to let everyone know you hate your job. Or if not everyone then certain people who you choose to act snooty towards. The optician himself, however, who seems to work alone, with no other optician there, was grand that one time I had my eyes tested. His professionalism and willingness to take his time with customers, unlike other places where you're waiting forever to be rushed in and out like you're part of a conveyer belt, such as at a certain place on Cruises street (where people still mostly manage to be helpful in some way I must add), means I'll give the place more than 1 star. 3 stars are too many as it's definitely NOT a-ok to be treated rudely. He is burrowed away downstairs though,and cannot see what his staff are like upstairs. I'll adapt Specsavers' slogan here for my experience with Fine's and say 'Shouldn't have gone to Fines'. I will definitely be going elsewhere next time I need my eyes tested. read more
