I saw Dr. Wood today for a bubbling sensation in my ear. He couldn't have been more friendly,…read morepersonable and professional. He did a thorough exam and explained his findings and possible follow-up if necessary. I would highly recommend him to friends and family. I can't say a negative thing about my visit!

Went to see Dr. Wood with complaints about ear pressure and dizziness of which I have suffered for…read moreabout 2.5 years. He ran an ear pressure and hearing test. Both came out normal. He then turned me away and said, "the bad news is there is nothing wrong with your ears, and the good news is there is nothing wrong with your ears." I felt very disappointed in this information as he did not provide or offer any more tests to see if there may be a deeper more complex issue. I urged him to try and think of anything else that may be causing. The pressure in my ears made it nearly impossible to drive, caused problems for my daily activities and interfered with my all around daily activities. He was very short, and disingenuous. I sincerely feel he did not care about my issue and was even laughing as if he thought my symptoms to be a joke. I went to another Dr. in Niles, OH at the Lippy Group. He sent me through similar testing and was able to diagnose my symptoms through his experience in the field. I have Meniere's Disease, and fluid buildup in my inner ear. I do not recommend Dr. Wood to anyone. Terrible bed side manner, and lack of knowledge and good experience.

This is the first place I have found that actually listens to my problem. I have balance issues…read more I've been tested for many things that I don't have. I've spent a fortune trying to walk straight. Now I'm making progress. I just started a 10 week therapy plan. Twice a week. I actually think it will work. The testing equipment they use is unlike anything the clinic uses. Micheal is very knowledgeable on how to correct my issue. I'd recommend them to anyone.

Good service for years. Dr. Porter is super sweet and helpful all the time! would recommend.read more

This is not a bad review on Dr. Porter. She's great. This is with regard to the front desk staff. I…read morewas suffering from a sinus infection and knew I needed an antibiotic. I phoned the office on a Thursday and asked for a call back. I would go in, if necessary, but did not know their restrictions for Covid. I never got a call back on that day or the next. When I did call back on Friday, the office had closed for the day (1 pm) and the service at that same number was not taking messages. I contacted my pharmacy, which faxed a request to the office on my behalf and it was denied, probably because I had not been seen by the doctor, which tells me she didn't get my message. I still had had no contact with my doctor and spent a very miserable, painful weekend before calling a telemedicine doctor and obtaining a simple antibiotic. This same scenario took place in June where I wanted a consult and did not receive a call back, so this isn't the first time the front staff at Dr Porter's has ignored calls or been very unhelpful and unfriendly. If possible, they are even more irritable and unfriendly in person. There were others complaining about the staff when I was in the waiting room at my annual physical earlier this year so this isn't just my opinion. Because of the staff alone, I am looking for another doctor. I love Dr. Porter and it's really too bad that she probably doesn't even know how the staff treats her patients. Everyone deserves a doctor whose staff cares as much about the patients as the doctor does. This office doesn't have that kind of staff. Anyone reading this and looking for a doctor should know you can expect deep sighs and eye-rolls from the staff in Dr. Porter's office. It makes your health seem very unimportant.