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    Michael D Huels, DPM

    5.0 (1 review)
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    1 year ago

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    Alton Podiatry Clinic

    Alton Podiatry Clinic

    2.3(3 reviews)
    0.0 mi

    I see the Doctors (brothers) for my general foot care and they are great with care, explanation,…read moretreatment, and follow-up. Both are equally pleasant, knowledgable, and considerate of age, physical limitations of the patient and ongoing care. My follow up appointments are made with my best time frames in mind and they will work hard to get me in if an emergency comes up. Two thumbs up for a great office, close to home with quality care and compassion.

    WOW! I have never been in a medical building with such lack of compassion. The front desk…read moreRECEPTIONIST treated us a total disrespect they wanted is every form of money and payment they can get even before I was finished filling out the paperwork. They gives Alton a bad name! Apparently, the front desk manager and a doctor own the establishment. They must be friends with that terrible receptionist because there's a lot of complaints about her yet here she is continuing to give terrible service to the public. And treat them with disrespect! They rushed me through the paperwork when I still had 12 minutes left before our appointment. They reiterated multiple times that they wanted their money and to make sure that I had plenty of ways to give them their money. No patient first interest whatsoever and terrible front desk service. when I the RECEPTIONIST to just back off and give me a second to gather the information I was continually HARRASSED "well you just need to know... Well, I just wanna be sure you're aware that... All related to getting their money. I offered Medicaid/TRICARE/self-pay. There was no issue with them getting their money. I asked her three times to just give me a break and let me finish filling out the paperwork that it will all be fine. I EVEN HAD TO RAISE MY VOICE, But she continued to blast me with her "well you just need to know... And then had the audacity to tell me to finish up my paperwork because they want to stay on schedule. I literally had 12 more minutes left!!! and only had two more things to fill out! I told her that too, but she continued to talk over me --- Thus delaying my the paperwork done. But they could care less about us or my family member. Still 10 minutes before our appointment date and I'm writing this review because it was such a terrible experience in the waiting room.

    Michael D Huels, DPM - podiatrists - Updated October 2026

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