After more than 30 years I had to change my primary care doctor, and from a recommendation I chose Dr Diamond. He requested blood work to be completed before my visit so he could go over the results. He gave me all the time I needed for questions and he went over everything thoroughly. Very good care. He was very pleasant to talk to. I felt that he really cared. The office staff was helpful in setting up my appointment and sending me forms in advance to fill out to save me the time of doing them in the office. I appreciate when I make a phone call I get someone in the office to help and not an answering location away from the office. Parking was very easy. Free parking in a large parking lot with many office buildings. The waiting room was small and comfortable. Great experience with Dr Diamond, his staff and assistant. read more

Michael Alan Diamond, MD - Waiting room - Family Practice Near Me - Miami, Florida

Very Rude Front Office and Nurse. Dr. Diamond was arrogant and very disrespectful . He didn't listen to what I had to say. It's ok for someone to have a bad day. But not to the degree in which he and his staff treat his patients. A total disconnect between staff members. You could cut the tension with a knife. I would Not recommend Dr. Michael Diamond. read more

I have to agree with some of the reviews I've seen here. I went to Dr Diamond because I heard that he was no nonsense in and out and a great physician. I experience that when I went I got scolded for being five minutes early and not more. His staff is extremely rude and has no bedside manner. The doctor on the other hand is very kind and I have no complaints about him personally. I do however agree with one of the comments on the reviews that he has abandoned his patients. My husband was treated by him when he had a heart attack I tried to call to follow up because he lost insurance when he lost his job due to Covid. I was told that his files in the warehouse and They cannot get it back and that the doctor is not seeing new patients. This is very alarming and disappointing. Needless to say I'm gonna search for a new physician. Best of luck with that attitude! read more

He is now only seeing patients in person that are vaccinated ano refusing to see longtime patients that haven't been vaccinated, only through video. I have the antibodies and that's one reason Im opting not to get the vaccine. Regardless of how you feel about the vaccine, we should all now be fully aware that vaccinated people can still get infected AND spread the virus. Besides, they explained that everyone that comes in gets screened for symptoms so wouldnt a vaccinated person that IS infected be harder to spot?? And to make matters worse, the extremely rude receptionist ended up hanging up on me after i politely inquired why this was the approach they were taking and she got frustrated that she couldnt come up with a smart answer. Sadly this has convinced me that Dr, Diamond is not the Dr for me anymore. read more

Me and my husband have been patients of Dr Diamond for a few years and always recommended him despite his rude office manager. Now during the pandemic he has totally abandoned his patients. He refuses to see anyone. My kids have seen their pediatricians and my husband and I have seen specialist. They all found a way to follow CDC guidelines and still see their patients: now that the vaccine is becoming available all his staff say is watch the news to get your vaccine Dr Diamond will not be helping at all. As a physician he's on the frontline and gets information first and should be able to guide us patients. Instead he has instructed his staff to tell his patients to watch the new!! read more

I've heard nothing but great things about Dr. Diamond from friends and colleagues, which is why I decided to switch primary physicians this year. This review unfortunately has more to do with his Office Manager than with him, as she made it extremely difficult to make an appointment to see him as a new patient. I initially called back in late December to set up an appointment and she advised me to call in the new year because it was a bad time to set up new patients because of the holidays. This gave me a very bad impression, but my friends said to see past her because Dr. Diamond was worth it. I called today and she once again made it incredibly difficult to make an appointment. All I wanted was a yearly physical and a new doctor and she kept prying into my medical conditions to try to get me in sooner. I was grateful that she was willing to get me in sooner, but it seemed like nothing I would say was "enough" for her to proceed with an appointment. I felt very uncomfortable and humiliated giving her details of my ailments and could not comprehend why she was giving me such a hard time to make an appointment. I once again said I was ok with scheduling just a physical and she went on about blood work and insurance, which was not even an issue as my employer's insurance is top of the line. After much truly unnecessary back and forth, I told her I would rather find another doctor if it meant dealing with her. Her approach was rude, condescending and overall extremely unpleasant. It's unfortunate that she is representing Dr. Diamond, who from what I've heard personally and read in reviews here, is a great doctor. Because of his office manager's unprofessional and rude behavior, I will never get to know. read more

The front staff is your first impression of a doctor and his staff is HORRIBLE. The are unprofessional especially the office manager Susan. They also only see vaccinated people, like vaccinated people can't catch and transmit covid. Go somewhere else and save the aggravation. read more

Normally I am very appreciative and respectful of doctors and have always worked in the medical field. Dr. Diamond is an old fashioned doctor, very thorough and methodical and possibly OCD. There are no computer charts and you must fill out numerous pages of information and provide medical records (many times as they could not find them). There is nothing bad about the physician except the way he runs his practice. The staff is rude and you can not communicate anything through them to the doctor. For a primary physician this is a very dangerous situation as the patient needs to be able to say and receive feedback of medical emergencies. The office staff makes it extremely difficult to secure an appointment. On 1/13/20 I spoke to Jennie at 1030Am and asked for an appointment. They can't just give you an appointment you need to explain why you want to see him, your medical condition (HIPPA) and many other unnecessary questions. They said they would call me back but not until I called my insurance on 1/23/20 and said what was happening and asked that they interfere I could not get scheduled. Another policy is that patients even husband and wife can not have same day appointment so we had to be inconvenienced and travel for the visit 2 days apart. My husband was told at the initial visit to do a scan for a lump and we readily made an appointment at the hospital. We were told by the office that they would call us for a follow up appointment which they never did. Meanwhile Corona virus situation happened and when we called on 7/5/20 for a follow up appointment we met with very bad attitude and a whole lot of questions not suitable for front desk staff (regardless of whether its the wife). It is a shame that this is happening at this office as the doctor seems to be knowledgeable and caring but the office staff is scared (possibly of the wife) and there is too much back and forth and "let me ask" and "i dont know" or "the doctor doesnt like to do it that way" .... I really don't know but this was not a good fit. Sorry. read more

I am so happy to write this review my first ever. The staff especially Jenny was so courteous and helpful. The office neat clean without a over crowded waiting room. My appointment time was honored. Doctor Diamond is a elegant well spoken, kind and attentive man. He was very straight forward and I felt better right away knowing I was getting the care i needed. I highly recommend him and his staff. I feel fortunate to have found such good care and have made him my primary Doctor. Wanda Bee read more

I am lucky and grateful to have Dr Diamond as my doctor. After being treated for Large Cell Lymphoma 22 years ago, I asked my specialists who they suggested for a primary care physician, and both independently came up with Dr Diamond. I have been under his care since then and could not have a better doctor. The things I admire most about him are his ability to listen and his careful consideration of each case. He is a thinking, thoughtful, objective professional to whom you can speak openly to about anything. His staff is outstanding as well! They rally around you to make sure you get in as soon as possible and set one at ease. A special thanks to Susan for squeaking me when I was quite sick! read more

I have been with Dr. Diamond for many years. And I've always been treated with respect and caring from him and his staff. I recently called to make an appointment on a Friday afternoon and they told me that I could have an appointment from Monday but after hearing me cough the office manager asked what I was calling for. I told her that I've had a persistent cough for a few weeks. She put me on hold for a second came back and told me that they would wait for me so that I could come in today and not wait for the weekend. That kind of service is not usual with businesses in this day and time. I am truly appreciative of their compassion and willing to stay late on a Friday just so that I would not have to wait through the weekend. read more

This doctor is the worst. I had been a patient for years and they told me I could not come in for two days when it was an emergency and I was extremely sick. The staff member on the phone was so rude and ignorant. If your primary care doctor isnt willing to be there for you in an emergency then having them as a doctor is a waste. This guy would not even get on the phone to offer wisdom or ask about symptoms to help for the two days before the appointment they offered. His rude staffer said he doesnt get on the phone. I would never recommend this doctor. read more

Great doctor. Knowledgeable, professional, and caring. The reason gor the poor review is unfortunately he has the rudest staff in miami..especially his manager. Sad because he is an excellent doctor. read more

You know the thing you have to do at every doctor appointment? Where you show up on time, but still wait for a long time in the waiting room, and then you get brought to the second waiting room for a long time, and maybe an hour after your appointment you get seen? Unbelievably - Dr. Diamond is the only doctor I've ever been to that does not do this. Show up on time and you will see the doctor immediately. And since he's on schedule, you can expect an unrushed experience seeing him. I switched back to more expensive PPO insurance to stay with this guy. He's also a good communicator, efficient in diagnosis, and FWIW all the medicine he's given me has worked well. Whenever I need an appointment because I am sick he sees me same day. Staff has been with him a long time and is professional and courteous. read more

Dr. Diamond is a one-of-a-kind doctor who genuinely cares for his patients and staff. He is a quality over quantity type of doctor who takes the time needed for each patient. We have been his patients for many years and would not trade him for any other doctor. His office staff is very organized and punctual (which is a plus in this city) and they expect you to give them the same courtesy. They are all very professional, knowledgeable and good people. If you want a doctor and staff worth "a million bucks", they are the best in town. Thanks for the great service to your patients and your community! read more

i would highly recommend dr. diamond - but unfortunately his staff is very disorganized and rude. time and time again in particular a woman named jenny who handles insurance. it is sad that because of the way she treated me i will no longer be going to his office. (was apatient for many years) she initially forgot to even follow through with my appt. request and yes i asked her do you not need patients? (she was so condecending to me that is why i posed this question) she responded very rudely asking me if i wanted her to tell the dr what i said in a threatening manner. so rude!! she was talking over me i couldn't even get a word in. i called back and they tell me i cant speak to him. also was told that the office manager is out of the office from having surgery, and they have no idea when she will be back! in other words no one can help me with my complaint! in this day and age of so many dr offices to choose from - front desk is the first impression -being snippy and not following through on appts/lab work forms is not the way to retain patients/clients!!!! . if you don't mind that aspect then by all means go to dr diamond. he isn't the problem. really needs to revamp his unprofessional staff. read more

Dr. Diamond is a throwback to the days when doctors and patients knew each other and it was reflected in the care provided. I have been a patient for many years and Dr. Diamond always remembers what we discussed the previous appointment. He asks about my family and takes the time to know me. This is important beyond having bedside manners. He knows my medical risks, my stress levels- I am not just the lab report from the blood drawn. I am grateful for Dr. Diamond and the fine staff that work in his office! read more

I've been under the care of Dr. Diamond since 1993 and I can state for the record that he is an excellent doctor.

Dr. Diamond have been going to him for years and years, has always been super kind and considerate. If you have an appt at 10:00 your seeing him at that time. when my daughters and son made the switch from seeing a pediatrician to a primary care physician he spent extra time with them going over their concerns. Once when my daughter had a head injury not only was diamond concerned but his staff as well. We had some long nights his staff would call in the morning to check on her. if feel very fortunate to have such a thoughtful and caring physician. read more

Dr. Diamond and his staff are world class. I am always treated promptly by his staff and I have been a patient for over two decades. Dr. Diamond always cares about my health and well being. To his credit he is always prodding me about exercise, diet and lifestyle. I highly recommend this physician. read more

I've been going to Doctor Diamond for years, he is an amazing doctor, i've never felt better thanks to his advise and practice. His staff is courteous and efficient at solving any problems you may have. Even my wife left her family doctors, that she had been going for years to be a patient of Doctor Diamond. I wouldn't change him for anything. read more

Nothing but good things to say about this office......Dr. Diamond has exceptional bedside manner and the office staff is always eager to help. Zory is the best!!!!!! read more