We started this process on March 2 after being told that our young son would need approximately six…read moremonths of treatment. Five months later, that treatment still hasn't even begun. At the first appointment, the doctor examined my son, prescribed physical therapy, and ordered a custom nighttime brace to keep his feet at a 90-degree angle while sleeping. The problems started immediately. We were initially double-charged for the office visit, and it took more than a month to correct the billing error. We were also told our insurance would cover a significant portion of the brace, but after the order was placed, we were informed that a staff member had made a mistake and failed to account for our deductible, leaving us responsible for the full amount. A few days after my son's feet were scanned, the office called to say they had lost the scans and we had to come back for another appointment. After the second scan, they called again to ask whether the brace was supposed to be for one foot or both. The doctor also prescribed physical therapy. I contacted numerous pediatric physical therapy providers, but none accepted children my son's age. When I asked the office for guidance, I was told the doctor would recommend another provider. That never happened. After waiting another month, we finally received what was supposed to be the custom nighttime brace. It wasn't. It looked like a simple shoe brace with no straps to hold my son's feet in the prescribed position. When I called and went for another visit, the doctor initially tried to convince me that this was actually better than the brace she had prescribed. Only after I insisted did they agree to remake it. Then came weeks of delays and conflicting information. Every time we called, we were given a different explanation. One person said we had already picked it up. Another said it had been sent back for correction. Then we were promised it would be ready the following week. None of those promises were kept. By this point, we had lost confidence and sought a second opinion from another pediatric orthopedic specialist. After examining my son, that specialist told us that, in their medical opinion, he did not need either the prescribed physical therapy or the brace. Finally, after more than FIVE MONTHS, we picked up what was supposed to be the corrected custom brace. The doctor didn't even come into the room to check the fit or examine my son. We were simply handed the device and sent home. When we got home, we discovered something that perfectly summed up our entire experience. Both braces were made for the RIGHT foot. Not one for the left and one for the right. Two right-foot braces. After five months of delays, repeated mistakes, conflicting explanations, and a device that was not usable, we ultimately chose to stop the process. We were told that a partial refund could be issued, and we received back approximately half of the amount we had paid. Even with that refund, the experience left us without a usable brace and with months of our son's treatment time lost. ***Update after the doctor's response*** The doctor's response still does not address my main concerns. My son was not supposed to receive an AFO in the first place. We specifically chose a nighttime brace because he attends preschool and we did not want his walking or play to be affected unless absolutely necessary. If the final solution was simply an off-the-shelf night splint with no right or left side, why were my son's feet scanned and why was I charged $550 for what was presented as a custom orthotic? I also find it disappointing that the response emphasizes how the staff "worked tirelessly." They spent that time correcting their own repeated mistakes. Fixing those mistakes was part of their professional responsibility, not a favor to my family. What is still missing is a simple acknowledgment and apology. P.S. Despite receiving a partial refund, I was still charged over $200 for a device that appears to be a generic night splint available for around $15 at Walmart. Please refer to the photos attached for comparison

I've been a serious basketball player for most of my life. I suffered the worst ankle injury I've…read moreever had--multiple ligament tears and significant damage. I knew right away it was more than just a sprain, but I continued playing on it for two years. Over time, the pain became unbearable. I started to believe I'd have to live with it permanently, which took a serious toll on me mentally. Finding the right specialist felt uncertain, and I was skeptical anyone could truly fix it. That changed when I met Dr. Randall. I had surgery, and just six weeks post-op, the pain that I lived with for years is gone. For the first time in a long time, it feels like I'm not going to deal with that pain again. I'm extremely grateful. Dr. Randall gave me my quality of life back. G-d bless her--she's an exceptional physician who saved me from a lot of long-term pain and suffering. Thank you.

Pure excellence! I have been patient with Dr.Geller since 2018 and have had some complex foot and…read moreankle problems. Although the conditions are chronic, Dr.Geller helped a lot being very knowledgeable, skilled, passionate and kind. As a physician myself that is much more than you can hope for. I highly recommend him and his services.

Dr Geller is outstanding. So nice to have his practice, quality and talent in our community what a…read morecatch. I am a physician referral source for over 43 years I have devoted my life to many aspects of healthcare mostly utilization management, physician credential and quality assurance. It is so refreshing to see us bringing back some great quality into our community. We have taken many hits with some of our top physicians either retiring or moving out of California. This being said we are slowly but surly on a steady path with some outstanding doctors stepping in. This is one of those for sure. I highly recommend Dr Geller. Toni Musso

Professional. Courteous. Great care. Only problem... getting…read morean appointment before your foot falls off!! Seriously though. It's near impossible, to get an appointment within three weeks. However, if you can wait, it's worth it!

How disappointing can you get? I had had waited for an appointment with this doctor for almost…read morethree months. On the day of he appt. they shuffled me off to one of her partners because she was overbooked. He diagnosed my problem as a tumor in my knee and ordered an MRI van to come to my house. The "alleged" tumor was my knee replacement surgery! Of course he didn't listen, but offered to sell me an over the counter tube of salve for $30. I walked out, and never set foot there again. One has to wonder if the good Dr. Gifford really knows what goes on in her practice!

I had a really good experience here. Everyone was so kind. The environment is clean, warm, and…read morewelcoming. Dr. Jason was very thorough and clear with this assessment and treatment plan. I feel confident and cared for. I highly recommend him and his team!

Great personal service. I would definitely recommend to…read moreanyone looking for a podiatrist .

Dr Fauria is very easy to talk to, bright, quick, straight forward and a good listener. I've had a…read morelot of negative experiences with doctors. Thankfully, this was not another. He and his office staff were all informative and transparent, letting me know about charges before going forward, all of my options. I felt comfortable. I had x-rays and laser treatment on toenail fungus I've struggled with for decades (will report back in 9 months) and plan to have surgery in 3 months so I can continue my hot yoga! I'll update on those results as well.

I visited the office for toenail fungus. The office was very clean, the staff was friendly &…read moreknowledgeable. I would definitely recommend.

What a great personable and hands-on doc! Excellent communication skills and even caught a knee…read moreinjury I hadn't thought to check out. Love that I found a reliable new podiatrist. There are other therapeutic services offered in the same clinic. This doctor is thankfully in-network for my Blue Shield PPO.

Highly recommended, he has been tslking care if my feet for over 10 years, had ingrowing toenail…read moresurgery, tonail fungus, callus Sll taken care

Dr.Benson is incredibly knowledgeable and meticulous with his work. Office is also friendly, fast…read moreand always accommodating

Wow!!!! Dr. Payne was awesome! He removed an ingrown toenail for my son and almost made it fun!…read more My son experienced no pain during the procedure, whatsoever! The only thing that he winced at was the cold spray. I can't recommend him enough!

Nice doctor, nice staff at the Simi location. I don't know about the other locations…read more The kind doctor took care of my ingrown toenail. In Wood Ranch, towards the back. So plenty of parking.

I actually live in Irvine now but thanks for taking the time to post a response to this. Nice to…read moreknow ppl at this office actually care.

I've been to Dr Yamini now a handful of times, and had a thoroughly professional, caring, and…read moreall-around top-shelf experience every time. I've been referred by my primary doctor to less-than-stellar podiatrists before, and in this case, I took matters into my own hands and found Dr. Yamini myself - and I'm so glad I did. (Both for a bunion and later, for a broken toe.) I'm current;y recommending my brother go to him for his own foot problems, which he's put up with for years (as men often do, unfortunately)! I should add that his staff at two locations I went to (Porter Ranch and Encino) were professional, courteous, friendly, and patient with me - even when I messed up my directions somehow, and called them in a frustrated tizzy when I was lost. Five stars all around!

Very disappointing visit for a serious Achilles issue affecting my daily mobility. There was no…read moremeaningful exam, no functional assessment, and no real attempt to understand the root cause beyond looking at an MRI. Despite already using custom orthotics and attending weekly physical therapy, the focus was on selling additional orthotics and suggesting mine were "worn out," which is not accurate. When I asked for exercise or rehab guidance, I was told that was a PT question and left with no actual treatment plan or direction. Communication felt one-sided, with limited willingness to hear patient input.

Went in today for ongoing pain when I walk and everything was great. I was seen right away and I…read morewas given multiple options for my condition that I have and I have three weeks to get better so we'll see how it goes so far so great very fast and friendly and the doctor was great.

Best foot doctor ever. Solved all my foot issues with no surgery! Very caring and listensread more