Honestly, I am so sensitve when it comes to reviews - who to believe - who not to believe but I say with full excitement that Miami Elite Maids - under the care and direction of Michael has NEVER (and I mean NEVER) let me down. Our apartment belonged to my grandparents. With grama gone, my grandfather remains with us in NYC. I go with my friends 2 or 3 times a year for weekends away from New York. I have never had a problem booking time for a cleaning - it is seamless, easy, and hassle free. They get the key from my neighbor - clean - give the key back and done. Our neighbor has a quick look - and its always perfect. I asked a huge favor as I had unexpected guests come by for Christmas there to borrow the apartment. Even though they were incredibly booked up - they found time for me which really was appreciated. I'm going down in a few days and her gals will clean the apartment once again. I really feel like there's a fantastic trustworthy quality cleaning crew there now - and that eliminates a lot of my stress about the upkeep of the apartment. I think that is their goal - to leave that stress to them - and they do a really genuinely good job! I'm a customer for life. Miami Elite Maids - you are so appreciated read more