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Services - Mgm Dental

Cavity treatment

Dental exams

Tooth filling replacement or repair

Teeth cleaning

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9 months ago

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5 years ago

I've gone here for a few years the staff is very friendly and so are the dentists, highly recommend

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HPS Advanced Dental Care

HPS Advanced Dental Care

3.2(10 reviews)
0.1 mi

We have been coming here for several years now. I have always been very happy with both the…read morehygienists and the dentists. They are very respectful and supportive of choices and are excellent with children.

The level of courtesy and organization at this practice is nonexistent. Both of my visits here have…read morebeen incredibly frustrating. My first visit was for my son. I spent over 10 minutes on the phone as a new patient, only to show up and find out the appointment had never been saved. I was pregnant at the time, had arranged a babysitter for my other child, and completely rearranged my schedule -- but they didn't. They rescheduled, but it was still a major inconvenience. I decided to give them another chance and made an appointment back in February/March. My main concern was the X-rays, which I told Matt I did have some done at a different office within the last year. I spoke with the office manager, Matt, who put me on hold for a long time before telling me I could sign a waiver to skip them. No one mentioned needing to bring copies of my previous X-rays. Today, while I was in the chair, Sammy informed me that the X-rays needed to be sent that same day and had to have been taken within the last year. No dental office works that fast, so I was basically set up to fail. When she checked with the dentist, the dentist said she had no idea why Matt told me a waiver was possible, because the X-rays are "necessary" to determine what kind of cleaning I need. This was news to me. I asked how long the wait would be for a cleaning if I got the X-rays done now, and she said December. So I'd take X-rays in May just to wait seven months for a cleaning? What if something changes in the meantime? I rearranged my kids' schedules and drove a long way for this appointment, only to feel completely burned again. I originally chose this office for their fluoride-free and cleaner practices, but the constant inconsistencies and poor communication have made me decide to take my business elsewhere. I now have to start over with a new dentist and wait who knows how long for another appointment. Matt, I'm not sure what kind of office you're running, but this level of inconsistency is unacceptable. Sammy, a little empathy would go a long way when speaking to patients who are already stressed and trying to make things work.

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HPS Advanced Dental Care
HPS Advanced Dental Care
HPS Advanced Dental Care

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Great Expressions Dental Centers - Shelby Township

Great Expressions Dental Centers - Shelby Township

2.4(16 reviews)
1.1 mi

Worst dentist office maybe in the world. Check their Better Business Bureau rating if you don't…read morebelieve me. Visit this office if you don't believe that either. They are somewhat friendly, but scammers and con artists often are. They told me I needed 5 root canals. I was confused as I hadn't really experienced issues that would indicate such a bad situation. No pain, no irritation, no infections... I am really dedicated to my dental hygiene. Insurance would cover some but not all of it. When I went to look at Great Expressions reviews, I realized I wasn't the first person they had lied to about the need for that much work to be done. Unfortunately, I didn't start investigating until I already had 1 root canal done. The crown they put in was way to big. They told me I was somehow getting lucky with how quickly it came in. The first time they put the crown on, it fell off a few days later. I called to make an appointment to get it glued back on. By the time of my appointment, the filling in the root canal fell out too. When I went in, they put the crown on a hallow tooth. The dentist told me it would be fine... Now I have a tooth with a gaping hole and crown over top of it which is too large and stands out. I am currently in the process of finding another dentist in order to get a second opinion about these matters and complete another check up. As I was walking out of the office after my last visit, I asked the receptionist for a copy of my x-rays. The dentist and another staff member made eye contact with a look of fear on their face when they heard me ask for that. I have documentation of everything. Depending on how my visit at a new dentist goes, I may file a complaint of sorts through my insurance. My family has had issues at the office as well mostly relating to finances.

If I could give 0 stars, I would. I had to switch to this office due to my previous dentist going…read moreout of business during Covid-19. I had a temporary crown on and needed a permanent one made. They took the impression and put the temp back on. They gave me a treatment plan with a price of over $400 for a ceramic crown. I declined and said I wanted the porcelain over metal crown my plan covered with a $45 co-pay. They weren't happy. When I went back to have the crown placed, the dentist told me that the tooth would probably be irritated and if the fit didn't feel right in a couple of days, to return to have it adjusted. They placed the permanent crown and sent me on my way without ever showing me the work. I attributed it to Covid and keeping masks on as much as possible. When I got home later that day and removed my mask I was horrified to see a shiny, gold colored (base metal) crown! No porcelain! I called the office to complain and was told that was what my insurance covered and that it was explained to me at the time of service. Neither of which were true. I read my coverage carefully before my appointment! Very long story long, I had to file a complaint with my insurance company. The insurance company ruled against them. They are still refusing to replace the crown and I'm thankful for masks so noone can see the awful crown! The fight continues and I will not give up because I am right, the insurance company (who sent me to an independent dentist for an evaluation) agrees I'm right and they are despicable for treating patients this way.

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Great Expressions Dental Centers - Shelby Township

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Mgm Dental - generaldentistry - Updated May 2026

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