My husband and l were very impressed when we went to see the new Subaru range at their dealership…read morein Doncaster. We were warmly greeted by their salesman Michael Nguyen who calmly answered all of our questions on all of the models especially Subaru Outback. We would highly recommend seeing Michael if anyone is interested in purchasing a Subaru. Phillip

From the owner: Every design, performance and safety decision we make is made with the driving experience in mind.read more

Flat out liars. Don't go near them…read more I attempted to purchase a used 535i BMW from them recently. The car was advertised for $10950.00. I inspected the car and pointed out 4 things I would want fixed or done before I would purchase the car. The 4 items were: 1. Grilles in bonnet to be fixed in properly. Need new clips or to be replaced. 2. Bumper to be reattached properly. One clip had popped on the drivers side and needed to be reattached. 3. Side plastic on drivers seat to be attached properly. Plastic broken at mount. Replace or have welded back together. 4. Service. Obvious. I made an offer of $9500.00 based on these being done which was rejected. Fair enough. Ten days later after seeing the car on carpoint for $1k less than originally advertised I rang and made the deal based on the 4 items being sorted at a price of $9725.00. The salesman agreed and a $500.00 deposit was paid via VISA over the phone. I went to pick the car up on Thursday 14/6/12, paid the balance, via bank cheque, and did the paperwork. We then went to get the car. Funny thing, none of the 4 things were done! The salesman made a bit of a song and dance saying that the car was sent out to have the grilles and bumper done and he couldn't understand why they hadn't been done. He then disappeared for half an hour to 'see the boss' and get it sorted out. The salesman came back with an offer from the boss to silicone the grilles in place and change the oil which I promptly rejected because it was not even close to the deal we had done. I then asked the salesman if I could speak to the boss, a request which was rejected. The salesman kept apologising for the 'misunderstanding'. I demanded my bank cheque and deposit back. I recieved the bank cheque but am yet to recieve my deposit. I can't believe a dealership would operate like this, allowing their sales staff to tell blatant lies to try to get a sale. This review will be part of my formal complaint to both Eastern Honda and Honda Australia. I will update when and if I get a response. Thanks for reading.

From the owner: Eastern Honda has all the latest models to choose from. Looking for the latest promotion? See what…read moreEastern Honda have on offer.

Extremely disappointing experience with the service department at BMW Doncaster…read more We arranged a loan car because we were told our BMW X4 would stay several days for a recall repair and service. On the day, my wife was suddenly told the car would be ready the same day and that the loan car had to be returned immediately, despite our family commitments already being explained in advance. What was most disappointing was the attitude from the service advisor -- dismissive, unhelpful, and unwilling to listen. My wife ended up taking taxis, including for school drop-offs, because no one was prepared to show basic flexibility or customer care. For a premium brand, this level of service is unacceptable. Poor communication and even worse customer service.

Hello BMW Service at Doncaster,…read more I would like to say a big Thank You to Doncaster Service for looking after me. I called in yesterday afternoon about 4:15. I thought my BMW X2 had a petrol leak and I was a little concerned. One of your service people - Mr. Bumjoon Cho came and checked my car. He not only explained BUT also showed me that everything was OKAY from both the Engine and UNDERNEATH the car. I was quite impressed with his knowledge and his detailed and very clear explanations. I am a BMW customer and ONLY get my car serviced at BMW Doncaster. I have never met any service people before - all I did was simply take them for granted that they would just do their job whenever my car came in. I am so glad that I dropped in to have my car checked. In the end, I would just like to say again - a BIG thank you to Mr. Cho - and to BMW Doncaster Service. Best Regards and Well Done. Tony-A