My car was sent to Winfield Automotive for repairs by the insurance company. From my first contact…read morewith Chris, Rob and Matt right thru to the end some 6 weeks later, there attention to the customer was first class. Emails were returned promptly & phone calls returned on time. The work done on the car came out like it was off the showroom floor. The paint job is superb, and even though all panels were not painted, you would never know as it all matches so well. All accessories on the landcruiser, which were many, look great and an all round great job. Would not hesitate to recommend them for any car repairs.

The quality of the repairs performed here on my 12 month old car after it was hit whilst parked…read morewere appalling. My car was returned with unfixed major structural damage making it unroadworthy. The general workmanship on the non-structural elements such as paint matching and panel alignment were also substandard. I could see the structural damage with my naked eye so I assume they thought I was stupid enough for them to lie to me that the car was fixed - I found it dishonest and offensive. The car ended up being written off by the insurance company because to rectify their shoddy repairs was not viable. I lost a rare badged vehicle which, if repaired properly first up, would still be on the road.

My partner purchased a VW from the team at Barloworld- Morrabbin. We had such a great experience…read morethat even I wanted to buy one! Gary helped my partner out with the purchase and Markenson helped with the test drive. Both were so lovely and helpful. After we bought the GTI (second hand) the service afterwards was great too. Gary is now the manager and he takes good care of us. If ever I wanted a VW that would be my first point of call. Ask for Markenson or Gary. You will be in good hands!

My experience with Barloworld servicing department has been completely the opposite to Ben L's - my…read moreTiguan is less than 3 months old and already requires diagnostics due to a System error for the airbags , all of the steering wheel controls have stopped working , including the horn. This makes the car unsafe and unroadworthy but their response has been one of complete disinterest and I have to wait almost 2 wks before anyone will look at my faulty new car. I had a Hyundai before this and it was brilliant , this will be the last VW i get.

The only mechanics I can truly vouch for their honesty and know how. Sam is the man u can trust…read more Took my bmw in that was slipping in first. 10 minutes later all fixed. So happy

WARNING!! CROOKS or just UNPROFESSIONAL?! After being referred by our long-time trusted mechanic,…read moreBrett at the Local Village Garage, I had my LR Discovery towed to BBE Automatic where upon inspection Harry informed me there was "severe damage" to the transmission. I thought this was odd for a well-kept Disco with only 115k kms, but he continued saying there was "no gearing", "parts rattling around inside" and it "definitely had to come out". He explained he wouldn't know for sure the full extent of the damage and repair until he pulled it, but in any case it would cost at least $4,500 - $5,000 to repair. When pressed for a less expensive option he said we could save a grand replacing it with a second-hand transmission, but there would be no assurance to its condition and would only come with a two-month warranty, which would only cover another replacement transmission, NOT the $1,800 in labour to swap it out again. I called around for other quotes and they all came in around the $4k to $5k mark, but they all questioned if I was SURE it needed a new transmission as they didn't think it was likely with such low Ks. One shop in particular seemed especially knowledgeable and helpful, Les Richmond Automotive, and after speaking at length with the owner, Andrew, he said he'd diagnose it himself, as he too thought it was unlikely, but IF the transmission needed replacing he could replace it with a second-hand unit with less than 120k kms on it, with a three-month warranty (including all labour should it need to be swapped out again) for under $3k. He promptly followed-up with a written quote and I had the car towed from BBE to his shop shortly thereafter, when to my huge surprise I received a call from Andrew informing me that he had the car running fine before the tow truck had left his shop! Obviously, given Harry's/BBE's prognosis of "severe damage" and "rattling parts" I was stunned, and incredibly relieved! Andrew informed me that he knew the transmission was likely fine as it grinded when he put it in 'park', so he dropped it into 4WD and it all worked fine thereafter. Apparently the 4WD shift had disengaged the transmission (kids climbing over the centre console or similar) and it just needed to be reengaged. Problem solved, too easy! Andrew wouldn't comment on the "severe damage" or "rattling parts", only to say the car was in good condition and the transmission was running perfectly. Following that conversation I called Harry at BBE to let him know what had happened and I was disappointed that a transmission specialist didn't pick up on the fact it was only disengaged, and even more disappointed he insisted there was "severe damage", "rattling parts" and it "definitely had to come out", to which his only response was he was "sorry" and "just assumed it was no good". WTF!? I would have been out $4-5k to replace a perfectly good transmission! Are these guys crooks, or just completely unprofessional!?

Finding a mechanic you can trust is difficult and sometimes never happens. I've been using GSD…read moresince my last mechanic closed down around the corner from them and I couldn't be happier with their service. I recently sent a friend there with her new Peugeot and it cost her half what Peugeot wanted to charge. No matter how difficult the problem with my cars, they've never let me down. If you need a honest and skilled mechanic, these guys are the business. Worth crossing town for.