not sure what happened after my grandpas phone was turned off. i tried endlessly to call him. two…read moreweeks later he died at lehigh hospital. he was kept prisoner here. and what are all the weird sheds? in the back of the home? what are they for?

Thank you Serenity Home Health Care for sending a good wound care nurse. But what happened to all…read moreof the other services Florida Blue Insurance Company instructed you to provide (through their intermediary CareCentrix)? After discharge from the hospital I was assured that a home health care company would be ready to perform Physical and Occupational therapies as well as provide a home health care aide to help me shower and bathe. It wasn't until I posted a screed on Facebook shaming Blue Cross and CareCentrix for providing me with a home healthcare agency that did not and could not perform their services. Almost immediately was contacted by the owner of this mom and pop agency assuring me the highest level of attention GOING FORWARD; with no explanation as to why I did not receive those services to begin with. Within days I got called by both a physical therapist and occupational therapist "evaluator" to come to my home to start the process. The business owner compared the importance of delivering the contracted services to some experience his mother and father had (a century ago?). I was supposed to be relieved. Earlier I called their office asking for an aide to come to my home to shower or bathe me. Weeks had elapsed since I last was cleaned (at the hospital) and it was urgent. I actually said that I was turning "ripe" from a knack of a bath. Their office told me their home aide had quit because of the Covid-19 virus and they were searching for a replacement. In other words NO SHOWER! After my Facebook post and the conversation with the owner All of a sudden there was an aide available. But when I explained that I had only one leg, weighed 180 pounds and needed an aide who could SAFELY lift me, the aide scheduled to come to my home was cancelled and no aide materialized. I also told the owner that he needed to provide his nurse with sufficient medical supplies to perform his nursing job. It was apparent when the ruse came to our home that he was not equipped with the necessary sterile supplies. We had to provide some. The owner bemoaned that Medicare didn't pay him enough money to purchase the supplies in order to perform his contracted services. Imagine it is Medicare's fault. He could have asked for more money from the government. And that (see my tears sliding down my cheeks) he was forced to pay for extra supplies out of his own pocket. I suggested that he needed to open his pocket a little bit more so that his clients, like me,, receive the medical supplies (bandages, sterile saline solution, clean moisture absorbent pads, and even Betadine Solution to prevent infections). What a surprise, Serenity Home Health care cancelled their contract to provide services to me. Maybe I was too demanding or maybe I expected the company to provide the services they were contracted to perform in a timely and professional manner. Is this how one wants their parents to be treated, Mr. Owner? And it doesn't matter how long you've been in business. It is important how you serve TODAY'S CLIENTS.

Where do I start I booked nurse Denia for my post Op surgery best decision I ever made trust me ,…read moreI was flying to Miami from Texas for my breast, augmentation/tummy tuck and from the time I reach Miami nurse Denia has been hands-on very attentive and just all-around awesome thank you .

From the owner: Elective surgery is an investment in your confidence. With Luxury Isles Post- op Care, you can be…read moreconfident that your recovery will be a luxurious experience with exceptional Post Operative Care. Our team aims to exceed your expectations, providing comfort, safety and an elevated recovery experience. Serving clients undergoing breast augmentation, Liposuction 360, general liposuction, Brazilian Butt Lifts, mommy makeovers, tummy tucks and more. You’re going to look your very best. Let us make sure you feel your best, too. After an elective surgery, trust your recuperative care to the expert team at Luxury Isles Post-op Care Whether you’re in home or in a hotel suite, traveling alone or with a companion, we offer the services you need for excellent post-operative care. Offering packages covering stays from one to five days, you can rest assured that all of your needs will be catered to, with trained healthcare professionals ensuring your health and safety. From round-the-clock care and assistance with daily tasks to optional private chef and massage services, you will recover in the lap of luxury.

Wonderful agency for Home Care Very professional and…read morepersonal service, extremely reliable and their therapists are excellent My wife and I both used them and recommended them to our friends that needed assistance You will be very pleased, they take care of everything

From the owner: home health care in miamiread more

Es una excelente compañía presta un servicio de calidad y trata con mucho amor sus clientes la…read morerecomiendo cien por ciento

Horrible! Horrible! Horrible! These people are unreliable and have left my mother who is bedridden…read morewithout service. This is negligence! No communication whatsoever and they just do not show up. What kind of agency is this? Thank God I have cameras and neighbors who look out. If not my mom would have been left alone for 3 hours. I have had to leave work and cancel appointments these past two days because no one has showed up! The best part is that it has not even been a week of receiving service. Talk about a horrible first impression. I suggest getting an eldercare lawyer to get things done!

TEHC HealthCare provides home health care. It's the kind of…read moreservice no one really wants to find themselves in need of, especially at a young age, but it happens. I had a registered nurse, Antonia, visiting my home and I was really happy with the services I received. She was extremely friendly and kind, and also punctual. She was even able to accommodate a couple of her visits around my doctors appointments.

This is my second experience with home nursing after surgery. Tech Healthcare was amazing. The…read morenurse Enrique Machado is professional, shows up on time and knows what he's doing. He is even helping me to learn how to tend my wound. The first company was a nightmare, but Tehc Healthcare is amazing.

I've enjoyed working with Miralys and Lian at Right at Home for almost a year as a key partner for…read moreour senior living community in Miami. They stand out with their commitment. They have demonstrated their deep industry knowledge, understand the needs, and provide specialized services to residents. For their value and dedication, and overall experience, I recommend their services and look forward to continuing our partnership.

Right at Home is fantastic! The staff is friendly, professional, and truly cares. They made…read moreeverything easy and stress-free. Highly recommend!

Worst company to place your love ones in. They have the worst communication skills with family…read moremembers. The HHA's barely do their job and sit on their phones while stating they are "providing companion." They won't even take the patient down stairs to interact with others with the excuse of "we can become liable if he falls" even though he is on a WHEEL CHAIR! Every time I call it is always an excuse as to why they could not and can not fulfill a service. They give you a huge runaround without taking any responsibility. Our case manager has to consistently call them to advocate for our services. I no longer speak to any of the representatives specially Yesenia who is condescending and has the worst customer services skills. Do not place your family member here !! I would recommended American Home Health.

This is the worst service. The aids steal time they come when they want and try and get paid. I…read moretried to call this company numerous times to speak to a supervisor, my calls were never returned. I have been waiting 3 weeks for a new aid, no one showed and no one returned my call. Very unhappy with the service.