I cannot comment on this person's ability to clean windows, but my rating is based on his willigness to honor his commitnent to clean my windows. I contacted hin in advance and it took awhile for him to return my call. He committed to Saturday at 1 PM. The forescast said high winds tbe day before but he never mentioned it might be an issue. I spent a lot if time getting my house ready that morning to have my windows cleaned. I was shopping elsewhere when his wife called and suggested a reschedule may be necessary which upset me. I called the number and waited 15 minutes and then got a person who spent the next 5 minutes asking me validate data about me. I asked to speak to the person who called me and she only could ask me again and again to validate the same info over and over. I hung up. Matt was performing a service near me, and came to my door. I explained what happened and the 1st thing he said was it seemed I did not want my windows cleaned. I said, no, I was upset because he was trying to cancel and to please honor his commitment. He said he woukd be right back as he needed some equipment. It was almost 1. Why didn't have the equipment? A few minutes later he came back and said the forescast was high winds. The winds were mild at the time and he could have finished the high windows, but it was apparent he had something else to do so I said goodbye. And., the winds died down within minutes and stayed thay way for the next 3 hours. I am livid as I was depending on him. Plenty of good window cleaners. Avoid this business.
I cannot recommend this business. He does read more