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    Mexus Insurance Services

    5.0 (1 review)
    Open 6:00 am - 10:00 pm

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    7 years ago

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    Aaron Villegas - State Farm Insurance Agent - State Farm Agent

    Aaron Villegas - State Farm Insurance Agent

    (1 review)

    The worst experience when cancelling my deceased fathers policy. Was given the run around and had…read moreto argue back and forth with the secretary. Aarron kept telling his secretary to push the company policy that does not allow them to cancel a policy for a deceased person. I called over 5 other companies to cancel accounts including a life insurance company and they were all sincere with their condolences and cancelled accounts within a couple mins. This office argued with me for over 10 mins until i gave them the option to send an email with the death certificate and the secretaries answer was well you can try to send it. I told her why she didnt give me that option from the begining and her answer was "I was about to give you that option". She gave me a website and said to send the email to it and that it would work. I called back and said i cannot send an email to a website so she gave me another email that also did not work. I ended up looking up a phone number to corprate customer service and that representative gave me a sincere condolence and took care of cancelling the policy within a few mins without the need of the death certificate. Im not saying State Farm is a bad company but this location should not be allowed to represent and sell their services. For those seeking try Liberty Mutual, they have been great to my me and my family. Or maybe just another location.

    From the owner: My team and I share a mission: to listen, protect, and provide remarkable service to our customers…read moreand to fulfill their insurance and financial services needs. As a customer, you will not only feel well protected, but also feel confident in your future. We place a high regard on integrity. With State Farm, you are insured with a company that has been a leader since 1944 and will continue offering remarkable service to you, your children, and many generations to come. License #: CA-0H82301

    Mexus Insurance Services - insurance - Updated May 2026

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