This team went out of the way to provide much needed assistance for the tenants at our building…read morewhen the elevator was down for repairs. This was their first request to meet a condominium community need and Ellen, DD, and Crystal made it happen! If you need caring assistance for yourself or a loved one, give this team a chance. Caring and compassionate with a can-do attitude. Mahalo

I worked for MasterCare for over a year and the communication is not good, the office manager is…read morevery rude, they also have the clients call the office to let them know if they are going to be home during the hours that they have requested care and the client / caregiver communicator did not do a good job they would call me 30 minutes before my shift started to let me know that I can't service that client that day. mind you I'm already on the road to the clients house and I would not get any type of pay for my time and gas wasted. The caregivers work really hard and sometimes we would have to stay at the clients house for a longer period of time even though our shift with client would be over and we did not get payed any overtime even though it was requested by the office for us to stay and help the clients.

last November (7 months ago) Sleep center Hilo sent my RX to Apria Hilo I have called Apria Hilo 4…read moretimes since November talked to 4 different employees. each emploeye told me they would find out what happen and call me back. Each employee that I talked to never called me back. not only did Sleep center screw up my order but Apria health on top of that made this even worse. they are 2 of the worst service companies on Big Island. they Suck. Do not use their service if you can help it. go outside for medical supplies.

Short but not sweet.... Oxygen equipment to be picked up Friday. Apria said nothing scheduled…read more Will now pickup Monday but no scheduled time. Gotta call for time for pickup. If I could 1/2 star. But gotta put 1. Also during time individual was using equipment, so much trouble. Concentrater not filling oxygen tanks properly. So much trouble. Plus no customer service always making excuses not enough staff.

BAYADA Home Health Care located on Kilauea provides Behavioral Health and Habilitation services to…read moreindividuals diagnosed with intellectual/developmental disabilities in the home, community, and school settings. They are open Monday to Friday 830a - 5p and they have a live representative on-call after hours so give them a call at 808-969-9622 to inquire about services.

From the owner: BAYADA Habilitation in Hilo, HI is CARF accredited and offers instructional and behavioral…read moresupports, along with assistance that empowers individuals with intellectual and developmental disabilities to develop, maintain, and enhance their daily living skills. Our goal is to help individuals function as meaningfully and independently as possible within their home and public environments, while supporting their families and the wider community.

Lifespan was very helpful in matching us with a wonderful caretake. I highly recommend them.read more

From the owner: From the Bay are to the Big Island, Lifespan has been providing quality care for the aging…read morecommunity for over 40 years! At Lifespan, we reimagine what it means to age. We do this by: Delivering services that maximize quality of life, investing in the most compassionate and highly qualified caregivers, well-being activity coordinators, care managers, and operators, serving the whole person, being the go-to resource for clients, their loved ones, and our community. What makes Lifespan unique? Oversite by aging care professionals. Social and emotional engagement activities through our Well-Being program, compassionate dementia and Hospice support by specially trained caregivers.

Patient's beware! This place is a scam! I got ripped off, AND got an infection from the filth,…read morereused gloves, and lack of personal hygiene from entire staff! I'm still paying off my credit card for this horrible treatment! Stay away!

From the owner: Kobayashi Gregory K DDS Inc is a trusted dental practice located in Hilo, HI, specializing in…read morecomprehensive dental care. Established in 2006, they have been committed to enhancing the oral health of the local community for over a decade. With a reputation for providing high-quality, personalized dental services, Dr. Gregory K. Kobayashi and his experienced team ensure a comfortable and caring environment for patients of all ages. From routine cleanings and preventative care to advanced restorative treatments, Kobayashi Gregory K DDS Inc addresses all your dental needs with professionalism and expertise.

Dr. Ng is the BEST Eye Surgeon/ Eye Doctor on the Big Island…read more This Doctor is so sought after every second of his time is accounted for, full schedule in Hilo, surgeries on Oahu plus helps people in Guam. His waiting rooms are packed but he and his staff are very efficient because demand for his services is so high. Don't believe the negative social media reviews, I've been going to him for 4 years and only have had great experiences with him and his excellent staff. He helped save my eye years ago with an e very complicated surgery other eye doctors wouldn't even touch. Trust me, go see Dr Ng if you want the best eye care you can get on the Big Island. Christopher Von Wiegandt Jr

Dr. Ng repaired my husband's retina detachment. His follow up care was also thorough. His office…read morestaff and support staff are friendly, knowledgeable, and efficient.

Bayada has been a life saver. They have provided quality caregivers for my elderly parents. Because…read moreof their help and professionalism I am able to fulfill my parents wish of remaining in their home. I highly recommend them.